Total complaints
1
Filed since Even
1 consumer complaints recorded in the CFPB Consumer Complaint Database, with breakdowns by product, state, and complaint year.
1 consumer complaints filed with the CFPB
This profile shows pay bills ... but are getting absolutely bombarded by XXXX. I truly feel like they just wing it. Regardless of what the law states. They have to be stopped.,Company has responded to the consumer and the CFPB and chooses not to provide a public response,CITIBANK's complaint history from CFPB public records. 1 consumers have filed complaints since Even. The company has a 0% timely response rate and has provided relief in 0% of cases.
Total complaints
1
Filed since Even
Timely response
0%
CFPB-tracked response window
Relief rate
0%
Closed with monetary or non-monetary relief
CFPB benchmark: response within 15 calendar days of filing.
Share closed with monetary or non-monetary relief.
How pay bills ... but are getting absolutely bombarded by XXXX. I truly feel like they just wing it. Regardless of what the law states. They have to be stopped.,Company has responded to the consumer and the CFPB and chooses not to provide a public response,CITIBANK's 1 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.
| Product | Complaints |
|---|---|
| XXXX STILL wont give me any peace. First they bullied and harassed me. Called me incessantly. Flooded my mailbox with junk mail. Then they pretended to care and acted like they wanted to help me. Get a fair deal. So I trusted them. Paid them. We should be done with this fiasco! But they never honored their end of the deal. They tried reverting back to the orig amount. Claiming because I disputed the inaccurate facts they continued to report that our settlement arrangement was somehow voided?! Now they are STILL sending me collection notices ... more than 3 months AFTER I SETTLED MY DEBT WITH THEM. And tonight just as I was scanning their latest garbage letter | 1 |
| State | Complaints |
|---|---|
| N.A.,NV,89011,,Consent provided,Web,2019-08-01,Closed with explanation,Yes,N/A,3325877 | 1 |
| Issue | Complaints |
|---|---|
| WE WILL NOT REPORT PAYMENT OR NON PAYMENT OF IT TO A CREDIT BUREAU?!?! Is that even legal?! I sincerely hope not. XXXX is a terribly mismanaged and corrupt collection agency. They attack people like vultures. Once they have their nasty claws in you | 1 |
Source: CFPB Consumer Complaint Database CFPB Consumer Complaint Database
pay bills ... but are getting absolutely bombarded by XXXX. I truly feel like they just wing it. Regardless of what the law states. They have to be stopped.,Company has responded to the consumer and the CFPB and chooses not to provide a public response,CITIBANK has accumulated 1 consumer complaint in the CFPB public database, with filings active across 1 U.S. state. Of those submissions, 0 include a consumer narrative — the verbatim description of the reported problem that the CFPB collects alongside each filing. The earliest complaint on file dates back to Even, and the most recent logged activity is Even after, giving this record a multi-year window of observable consumer sentiment.
Looking at response behavior, pay bills ... but are getting absolutely bombarded by XXXX. I truly feel like they just wing it. Regardless of what the law states. They have to be stopped.,Company has responded to the consumer and the CFPB and chooses not to provide a public response,CITIBANK reports a 0% timely-response rate and has closed 0% of cases with a written explanation to the consumer. 0% of complaints were closed with monetary or non-monetary relief — an outcome signal that tracks how often consumers walked away with some form of remediation. A further 0% of responses were formally disputed by the consumer after the company replied, a useful marker of resolution quality independent of sheer volume. The most-reported product category for this record is "XXXX STILL wont give me any peace. First they bullied and harassed me. Called me incessantly. Flooded my mailbox with junk mail. Then they pretended to care and acted like they wanted to help me. Get a fair deal. So I trusted them. Paid them. We should be done with this fiasco! But they never honored their end of the deal. They tried reverting back to the orig amount. Claiming because I disputed the inaccurate facts they continued to report that our settlement arrangement was somehow voided?! Now they are STILL sending me collection notices ... more than 3 months AFTER I SETTLED MY DEBT WITH THEM. And tonight just as I was scanning their latest garbage letter", and the single most common underlying issue is "WE WILL NOT REPORT PAYMENT OR NON PAYMENT OF IT TO A CREDIT BUREAU?!?! Is that even legal?! I sincerely hope not. XXXX is a terribly mismanaged and corrupt collection agency. They attack people like vultures. Once they have their nasty claws in you".
Complaint volume is heavily influenced by company size, customer base, and market footprint — larger financial institutions routinely carry more filings purely because they serve more consumers. A complaint is a consumer-reported allegation, not proven wrongdoing, and a timely or relief-flagged closure does not by itself confirm fault. Use this page as one input among many when evaluating pay bills ... but are getting absolutely bombarded by XXXX. I truly feel like they just wing it. Regardless of what the law states. They have to be stopped.,Company has responded to the consumer and the CFPB and chooses not to provide a public response,CITIBANK: cross-check against the CFPB Consumer Complaint Database directly, review your own contract terms, and consult a licensed professional for financial, legal, or regulatory advice. This page is informational only.
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Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.
pay bills ... but are getting absolutely bombarded by XXXX. I truly feel like they just wing it. Regardless of what the law states. They have to be stopped.,Company has responded to the consumer and the CFPB and chooses not to provide a public response,CITIBANK has received 1 consumer complaints filed with the Consumer Financial Protection Bureau.
pay bills ... but are getting absolutely bombarded by XXXX. I truly feel like they just wing it. Regardless of what the law states. They have to be stopped.,Company has responded to the consumer and the CFPB and chooses not to provide a public response,CITIBANK has a 0% timely response rate to CFPB complaints.
The most common issue reported against pay bills ... but are getting absolutely bombarded by XXXX. I truly feel like they just wing it. Regardless of what the law states. They have to be stopped.,Company has responded to the consumer and the CFPB and chooses not to provide a public response,CITIBANK is "WE WILL NOT REPORT PAYMENT OR NON PAYMENT OF IT TO A CREDIT BUREAU?!?! Is that even legal?! I sincerely hope not. XXXX is a terribly mismanaged and corrupt collection agency. They attack people like vultures. Once they have their nasty claws in you" in the "XXXX STILL wont give me any peace. First they bullied and harassed me. Called me incessantly. Flooded my mailbox with junk mail. Then they pretended to care and acted like they wanted to help me. Get a fair deal. So I trusted them. Paid them. We should be done with this fiasco! But they never honored their end of the deal. They tried reverting back to the orig amount. Claiming because I disputed the inaccurate facts they continued to report that our settlement arrangement was somehow voided?! Now they are STILL sending me collection notices ... more than 3 months AFTER I SETTLED MY DEBT WITH THEM. And tonight just as I was scanning their latest garbage letter" product category.
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