Total complaints
1
Filed since Eith
1 consumer complaints recorded in the CFPB Consumer Complaint Database, with breakdowns by product, state, and complaint year.
1 consumer complaints filed with the CFPB
This profile shows pass this case on to yet another debt collection agency. By this point's complaint history from CFPB public records. 1 consumers have filed complaints since Eith. The company has a 0% timely response rate and has provided relief in 0% of cases.
Total complaints
1
Filed since Eith
Timely response
0%
CFPB-tracked response window
Relief rate
0%
Closed with monetary or non-monetary relief
CFPB benchmark: response within 15 calendar days of filing.
Share closed with monetary or non-monetary relief.
How pass this case on to yet another debt collection agency. By this point's 1 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.
| Product | Complaints |
|---|---|
| I contacted XXXX XXXX XXXX directly on XX/XX/XXXX and they sent me on a wild goose chase across all their extension and phone channels - more than 4 hours spent on the phone | 1 |
| State | Complaints |
|---|---|
| the young lad seemed very scared and wanted to pass me on to a specialist ''. Alas | 1 |
| Issue | Complaints |
|---|---|
| and I finally landed on a young lad who was able to use my old XXXX XXXX XXXX account number to access his system and actually confirm that my balance with them | 1 |
Source: CFPB Consumer Complaint Database CFPB Consumer Complaint Database
pass this case on to yet another debt collection agency. By this point has accumulated 1 consumer complaint in the CFPB public database, with filings active across 1 U.S. state. Of those submissions, 1 includes a consumer narrative — the verbatim description of the reported problem that the CFPB collects alongside each filing. The earliest complaint on file dates back to Eith, and the most recent logged activity is Either way, giving this record a multi-year window of observable consumer sentiment.
Looking at response behavior, pass this case on to yet another debt collection agency. By this point reports a 0% timely-response rate and has closed 0% of cases with a written explanation to the consumer. 0% of complaints were closed with monetary or non-monetary relief — an outcome signal that tracks how often consumers walked away with some form of remediation. A further 0% of responses were formally disputed by the consumer after the company replied, a useful marker of resolution quality independent of sheer volume. The most-reported product category for this record is "I contacted XXXX XXXX XXXX directly on XX/XX/XXXX and they sent me on a wild goose chase across all their extension and phone channels - more than 4 hours spent on the phone", and the single most common underlying issue is "and I finally landed on a young lad who was able to use my old XXXX XXXX XXXX account number to access his system and actually confirm that my balance with them".
Complaint volume is heavily influenced by company size, customer base, and market footprint — larger financial institutions routinely carry more filings purely because they serve more consumers. A complaint is a consumer-reported allegation, not proven wrongdoing, and a timely or relief-flagged closure does not by itself confirm fault. Use this page as one input among many when evaluating pass this case on to yet another debt collection agency. By this point: cross-check against the CFPB Consumer Complaint Database directly, review your own contract terms, and consult a licensed professional for financial, legal, or regulatory advice. This page is informational only.
Learn more about your rights and how to interpret complaint data.
Explore additional financial data about companies, lenders, and institutions on our partner portals.
Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.
pass this case on to yet another debt collection agency. By this point has received 1 consumer complaints filed with the Consumer Financial Protection Bureau.
pass this case on to yet another debt collection agency. By this point has a 0% timely response rate to CFPB complaints.
The most common issue reported against pass this case on to yet another debt collection agency. By this point is "and I finally landed on a young lad who was able to use my old XXXX XXXX XXXX account number to access his system and actually confirm that my balance with them" in the "I contacted XXXX XXXX XXXX directly on XX/XX/XXXX and they sent me on a wild goose chase across all their extension and phone channels - more than 4 hours spent on the phone" product category.
Read our methodology — how this data is sourced, computed, and verified.