Total complaints
1
Filed since To m
1 consumer complaints recorded in the CFPB Consumer Complaint Database, with breakdowns by product, state, and complaint year.
1 consumer complaints filed with the CFPB
This profile shows particularly given the known inefficiencies of the USPS. While the letter lacks a sent date's complaint history from CFPB public records. 1 consumers have filed complaints since To m. The company has a 0% timely response rate and has provided relief in 0% of cases.
Total complaints
1
Filed since To m
Timely response
0%
CFPB-tracked response window
Relief rate
0%
Closed with monetary or non-monetary relief
CFPB benchmark: response within 15 calendar days of filing.
Share closed with monetary or non-monetary relief.
How particularly given the known inefficiencies of the USPS. While the letter lacks a sent date's 1 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.
| Product | Complaints |
|---|---|
| I found a {$29.00} late fee on my account. I consider this practice unfair and predatory. I never requested the shift from XXXX XXXX to Comenity | 1 |
| State | Complaints |
|---|---|
| it's the only correspondence I've received regarding this change. | 1 |
| Issue | Complaints |
|---|---|
| I received aggressive calls from Comenity | 1 |
Source: CFPB Consumer Complaint Database CFPB Consumer Complaint Database
particularly given the known inefficiencies of the USPS. While the letter lacks a sent date has accumulated 1 consumer complaint in the CFPB public database, with filings active across 1 U.S. state. Of those submissions, 1 includes a consumer narrative — the verbatim description of the reported problem that the CFPB collects alongside each filing. The earliest complaint on file dates back to To m, and the most recent logged activity is To my dism, giving this record a multi-year window of observable consumer sentiment.
Looking at response behavior, particularly given the known inefficiencies of the USPS. While the letter lacks a sent date reports a 0% timely-response rate and has closed 0% of cases with a written explanation to the consumer. 0% of complaints were closed with monetary or non-monetary relief — an outcome signal that tracks how often consumers walked away with some form of remediation. A further 0% of responses were formally disputed by the consumer after the company replied, a useful marker of resolution quality independent of sheer volume. The most-reported product category for this record is "I found a {$29.00} late fee on my account. I consider this practice unfair and predatory. I never requested the shift from XXXX XXXX to Comenity", and the single most common underlying issue is "I received aggressive calls from Comenity".
Complaint volume is heavily influenced by company size, customer base, and market footprint — larger financial institutions routinely carry more filings purely because they serve more consumers. A complaint is a consumer-reported allegation, not proven wrongdoing, and a timely or relief-flagged closure does not by itself confirm fault. Use this page as one input among many when evaluating particularly given the known inefficiencies of the USPS. While the letter lacks a sent date: cross-check against the CFPB Consumer Complaint Database directly, review your own contract terms, and consult a licensed professional for financial, legal, or regulatory advice. This page is informational only.
Learn more about your rights and how to interpret complaint data.
Explore additional financial data about companies, lenders, and institutions on our partner portals.
Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.
particularly given the known inefficiencies of the USPS. While the letter lacks a sent date has received 1 consumer complaints filed with the Consumer Financial Protection Bureau.
particularly given the known inefficiencies of the USPS. While the letter lacks a sent date has a 0% timely response rate to CFPB complaints.
The most common issue reported against particularly given the known inefficiencies of the USPS. While the letter lacks a sent date is "I received aggressive calls from Comenity" in the "I found a {$29.00} late fee on my account. I consider this practice unfair and predatory. I never requested the shift from XXXX XXXX to Comenity" product category.
Read our methodology — how this data is sourced, computed, and verified.