Total complaints
1
Filed since Furt
1 consumer complaints recorded in the CFPB Consumer Complaint Database, with breakdowns by product, state, and complaint year.
1 consumer complaints filed with the CFPB
This profile shows particularly after receipt of a valid Identity Theft Report. These stated reasons demonstrate a failure to conduct a reasonable investigation and an improper continuation of reporting disputed identity theft information.,Company has responded to the consumer and the CFPB and chooses not to provide a public response,HYUNDAI CAPITAL AMERICA,CA,919XX,,Consent provided,Web,2026-02-16,Closed with explanation,Yes,N/A,19521658's complaint history from CFPB public records. 1 consumers have filed complaints since Furt. The company has a 0% timely response rate and has provided relief in 0% of cases.
Total complaints
1
Filed since Furt
Timely response
0%
CFPB-tracked response window
Relief rate
0%
Closed with monetary or non-monetary relief
CFPB benchmark: response within 15 calendar days of filing.
Share closed with monetary or non-monetary relief.
How particularly after receipt of a valid Identity Theft Report. These stated reasons demonstrate a failure to conduct a reasonable investigation and an improper continuation of reporting disputed identity theft information.,Company has responded to the consumer and the CFPB and chooses not to provide a public response,HYUNDAI CAPITAL AMERICA,CA,919XX,,Consent provided,Web,2026-02-16,Closed with explanation,Yes,N/A,19521658's 1 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.
| Product | Complaints |
|---|---|
| Kia Finance Americas written denial relies on improper and legally insufficient reasoning. The company claims the account is valid because correspondence mailed to an address was allegedly not returned and because a signature on prior correspondence appears similar to a contract signature. Neither of these factors establishes authorization | 1 |
| Issue | Complaints |
|---|---|
| or consumer liability under the Fair Credit Reporting Act. Reliance on unverifiable mail delivery or subjective signature comparison does not satisfy the furnishers obligations under FCRA 605B | 1 |
Source: CFPB Consumer Complaint Database CFPB Consumer Complaint Database
particularly after receipt of a valid Identity Theft Report. These stated reasons demonstrate a failure to conduct a reasonable investigation and an improper continuation of reporting disputed identity theft information.,Company has responded to the consumer and the CFPB and chooses not to provide a public response,HYUNDAI CAPITAL AMERICA,CA,919XX,,Consent provided,Web,2026-02-16,Closed with explanation,Yes,N/A,19521658 has accumulated 1 consumer complaint in the CFPB public database, with filings active across 0 U.S. states. Of those submissions, 0 include a consumer narrative — the verbatim description of the reported problem that the CFPB collects alongside each filing. The earliest complaint on file dates back to Furt, and the most recent logged activity is Furthermor, giving this record a multi-year window of observable consumer sentiment.
Looking at response behavior, particularly after receipt of a valid Identity Theft Report. These stated reasons demonstrate a failure to conduct a reasonable investigation and an improper continuation of reporting disputed identity theft information.,Company has responded to the consumer and the CFPB and chooses not to provide a public response,HYUNDAI CAPITAL AMERICA,CA,919XX,,Consent provided,Web,2026-02-16,Closed with explanation,Yes,N/A,19521658 reports a 0% timely-response rate and has closed 0% of cases with a written explanation to the consumer. 0% of complaints were closed with monetary or non-monetary relief — an outcome signal that tracks how often consumers walked away with some form of remediation. A further 0% of responses were formally disputed by the consumer after the company replied, a useful marker of resolution quality independent of sheer volume. The most-reported product category for this record is "Kia Finance Americas written denial relies on improper and legally insufficient reasoning. The company claims the account is valid because correspondence mailed to an address was allegedly not returned and because a signature on prior correspondence appears similar to a contract signature. Neither of these factors establishes authorization", and the single most common underlying issue is "or consumer liability under the Fair Credit Reporting Act. Reliance on unverifiable mail delivery or subjective signature comparison does not satisfy the furnishers obligations under FCRA 605B".
Complaint volume is heavily influenced by company size, customer base, and market footprint — larger financial institutions routinely carry more filings purely because they serve more consumers. A complaint is a consumer-reported allegation, not proven wrongdoing, and a timely or relief-flagged closure does not by itself confirm fault. Use this page as one input among many when evaluating particularly after receipt of a valid Identity Theft Report. These stated reasons demonstrate a failure to conduct a reasonable investigation and an improper continuation of reporting disputed identity theft information.,Company has responded to the consumer and the CFPB and chooses not to provide a public response,HYUNDAI CAPITAL AMERICA,CA,919XX,,Consent provided,Web,2026-02-16,Closed with explanation,Yes,N/A,19521658: cross-check against the CFPB Consumer Complaint Database directly, review your own contract terms, and consult a licensed professional for financial, legal, or regulatory advice. This page is informational only.
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Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.
particularly after receipt of a valid Identity Theft Report. These stated reasons demonstrate a failure to conduct a reasonable investigation and an improper continuation of reporting disputed identity theft information.,Company has responded to the consumer and the CFPB and chooses not to provide a public response,HYUNDAI CAPITAL AMERICA,CA,919XX,,Consent provided,Web,2026-02-16,Closed with explanation,Yes,N/A,19521658 has received 1 consumer complaints filed with the Consumer Financial Protection Bureau.
particularly after receipt of a valid Identity Theft Report. These stated reasons demonstrate a failure to conduct a reasonable investigation and an improper continuation of reporting disputed identity theft information.,Company has responded to the consumer and the CFPB and chooses not to provide a public response,HYUNDAI CAPITAL AMERICA,CA,919XX,,Consent provided,Web,2026-02-16,Closed with explanation,Yes,N/A,19521658 has a 0% timely response rate to CFPB complaints.
The most common issue reported against particularly after receipt of a valid Identity Theft Report. These stated reasons demonstrate a failure to conduct a reasonable investigation and an improper continuation of reporting disputed identity theft information.,Company has responded to the consumer and the CFPB and chooses not to provide a public response,HYUNDAI CAPITAL AMERICA,CA,919XX,,Consent provided,Web,2026-02-16,Closed with explanation,Yes,N/A,19521658 is "or consumer liability under the Fair Credit Reporting Act. Reliance on unverifiable mail delivery or subjective signature comparison does not satisfy the furnishers obligations under FCRA 605B" in the "Kia Finance Americas written denial relies on improper and legally insufficient reasoning. The company claims the account is valid because correspondence mailed to an address was allegedly not returned and because a signature on prior correspondence appears similar to a contract signature. Neither of these factors establishes authorization" product category.
Read our methodology — how this data is sourced, computed, and verified.