Total complaints
1
Filed since Addi
2026 data Public-data reference. official source
p.21 ) Discriminatory pricing : HBCU/HSI graduates were charged an average of {$3400.00} more than graduates from elite institutions like NYU despite having identical financial profiles. ( Initial Report
1 consumer complaints recorded in the CFPB Consumer Complaint Database, with breakdowns by product, state, and complaint year.
1 consumer complaints filed with the CFPB
This profile shows p.21 ) Discriminatory pricing : HBCU/HSI graduates were charged an average of {$3400.00} more than graduates from elite institutions like NYU despite having identical financial profiles. ( Initial Report's complaint history from CFPB public records. 1 consumers have filed complaints since Addi. The company has a 0% timely response rate and has provided relief in 0% of cases.
1
Total Complaints
0%
Timely Response
0%
Disputed
0%
Relief Provided
1
States Active
Addi
Since
Timely response
0%
CFPB-tracked response window
Relief rate
0%
Closed with monetary or non-monetary relief
Timely response rate 0.0%
Federal benchmark
CFPB benchmark: response within 15 calendar days of filing.
Relief rate 0.0%
Industry median
Share closed with monetary or non-monetary relief.
p.21 ) Discriminatory pricing : HBCU/HSI graduates were charged an average of {$3400.00} more than graduates from elite institutions like NYU despite having identical financial profiles. ( Initial Report complaint mix by product
- or AIR 1 100.0% – 0% relief
How p.21 ) Discriminatory pricing : HBCU/HSI graduates were charged an average of {$3400.00} more than graduates from elite institutions like NYU despite having identical financial profiles. ( Initial Report's 1 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.
Complaints by Product
| Product | Complaints |
|---|---|
| or AIR XXXX XXXX ) in every quarter from XXXX. XXXX and XXXX applicants were also harmed | 1 |
Top States
| State | Complaints |
|---|---|
| p.21 ) Regulatory noncompliance : Upstart ignored the CFPBs No-Action Letter ( NAL ) stipulations | 1 |
Top Issues
| Issue | Complaints |
|---|---|
| p.24 ) Hidden proxies for race : The AI model contains hidden proxy variables such as ZIP code | 1 |
Source: CFPB Consumer Complaint Database CFPB Consumer Complaint Database
What the CFPB Record Shows About p.21 ) Discriminatory pricing : HBCU/HSI graduates were charged an average of {$3400.00} more than graduates from elite institutions like NYU despite having identical financial profiles. ( Initial Report
p.21 ) Discriminatory pricing : HBCU/HSI graduates were charged an average of {$3400.00} more than graduates from elite institutions like NYU despite having identical financial profiles. ( Initial Report has accumulated 1 consumer complaint in the CFPB public database, with filings active across 1 U.S. state. Of those submissions, 1 includes a consumer narrative — the verbatim description of the reported problem that the CFPB collects alongside each filing. The earliest complaint on file dates back to Addi, and the most recent logged activity is Additional, giving this record a multi-year window of observable consumer sentiment.
Looking at response behavior, p.21 ) Discriminatory pricing : HBCU/HSI graduates were charged an average of {$3400.00} more than graduates from elite institutions like NYU despite having identical financial profiles. ( Initial Report reports a 0% timely-response rate and has closed 0% of cases with a written explanation to the consumer. 0% of complaints were closed with monetary or non-monetary relief — an outcome signal that tracks how often consumers walked away with some form of remediation. A further 0% of responses were formally disputed by the consumer after the company replied, a useful marker of resolution quality independent of sheer volume. The most-reported product category for this record is "or AIR XXXX XXXX ) in every quarter from XXXX. XXXX and XXXX applicants were also harmed", and the single most common underlying issue is "p.24 ) Hidden proxies for race : The AI model contains hidden proxy variables such as ZIP code".
Complaint volume is heavily influenced by company size, customer base, and market footprint — larger financial institutions routinely carry more filings purely because they serve more consumers. A complaint is a consumer-reported allegation, not proven wrongdoing, and a timely or relief-flagged closure does not by itself confirm fault. Use this page as one input among many when evaluating p.21 ) Discriminatory pricing : HBCU/HSI graduates were charged an average of {$3400.00} more than graduates from elite institutions like NYU despite having identical financial profiles. ( Initial Report: cross-check against the CFPB Consumer Complaint Database directly, review your own contract terms, and consult a licensed professional for financial, legal, or regulatory advice. This page is informational only.
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Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.
Frequently Asked Questions
How many CFPB complaints does p.21 ) Discriminatory pricing : HBCU/HSI graduates were charged an average of {$3400.00} more than graduates from elite institutions like NYU despite having identical financial profiles. ( Initial Report have?
p.21 ) Discriminatory pricing : HBCU/HSI graduates were charged an average of {$3400.00} more than graduates from elite institutions like NYU despite having identical financial profiles. ( Initial Report has received 1 consumer complaints filed with the Consumer Financial Protection Bureau.
Does p.21 ) Discriminatory pricing : HBCU/HSI graduates were charged an average of {$3400.00} more than graduates from elite institutions like NYU despite having identical financial profiles. ( Initial Report respond to complaints on time?
p.21 ) Discriminatory pricing : HBCU/HSI graduates were charged an average of {$3400.00} more than graduates from elite institutions like NYU despite having identical financial profiles. ( Initial Report has a 0% timely response rate to CFPB complaints.
What is the most common complaint about p.21 ) Discriminatory pricing : HBCU/HSI graduates were charged an average of {$3400.00} more than graduates from elite institutions like NYU despite having identical financial profiles. ( Initial Report?
The most common issue reported against p.21 ) Discriminatory pricing : HBCU/HSI graduates were charged an average of {$3400.00} more than graduates from elite institutions like NYU despite having identical financial profiles. ( Initial Report is "p.24 ) Hidden proxies for race : The AI model contains hidden proxy variables such as ZIP code" in the "or AIR XXXX XXXX ) in every quarter from XXXX. XXXX and XXXX applicants were also harmed" product category.
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