Total complaints
1
Filed since Link
1 consumer complaints recorded in the CFPB Consumer Complaint Database, with breakdowns by product, state, and complaint year.
1 consumer complaints filed with the CFPB
This profile shows over a decade later's complaint history from CFPB public records. 1 consumers have filed complaints since Link. The company has a 0% timely response rate and has provided relief in 0% of cases.
Total complaints
1
Filed since Link
Timely response
0%
CFPB-tracked response window
Relief rate
0%
Closed with monetary or non-monetary relief
CFPB benchmark: response within 15 calendar days of filing.
Share closed with monetary or non-monetary relief.
How over a decade later's 1 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.
| Product | Complaints |
|---|---|
| XX/XX/XXXXXXXX XXXX ) : What is a zombie mortgage? Couple facing foreclosure because of XXXXzombie ' loan | What to know '' XXXX XXXX XXXXXXXXXXXXXXXXXXXX/ Link here ( dated XX/XX/XXXXXXXX ) : Zombie Mortgages Could Force Some Homeowners Into Foreclosure '' XXXX XXXX XXXXXXXX Link here ( Filed XX/XX/XXXXXXXX ) : UNITED STATES OF AMERICA BUREAU OF CONSUMER FINANCIAL PROTECTION ADMINISTRATIVE PROCEEDING File No . XXXX XXXX XXXX XXXX XXXXXXXX Link here ( dated XX/XX/XXXXXXXX ) : Consumer Financial Protection Bureau Settles with Specialized Loan Servicing | 1 |
| State | Complaints |
|---|---|
| and often without any intervening communication with homeowners who were able to save their homes | 1 |
| Issue | Complaints |
|---|---|
| the CFPB Issues Guidance to Protect Homeowners from Illegal Collection Tactics on Zombie Mortgages | 1 |
Source: CFPB Consumer Complaint Database CFPB Consumer Complaint Database
over a decade later has accumulated 1 consumer complaint in the CFPB public database, with filings active across 1 U.S. state. Of those submissions, 1 includes a consumer narrative — the verbatim description of the reported problem that the CFPB collects alongside each filing. The earliest complaint on file dates back to Link, and the most recent logged activity is Link here , giving this record a multi-year window of observable consumer sentiment.
Looking at response behavior, over a decade later reports a 0% timely-response rate and has closed 0% of cases with a written explanation to the consumer. 0% of complaints were closed with monetary or non-monetary relief — an outcome signal that tracks how often consumers walked away with some form of remediation. A further 0% of responses were formally disputed by the consumer after the company replied, a useful marker of resolution quality independent of sheer volume. The most-reported product category for this record is "XX/XX/XXXXXXXX XXXX ) : What is a zombie mortgage? Couple facing foreclosure because of XXXXzombie ' loan | What to know '' XXXX XXXX XXXXXXXXXXXXXXXXXXXX/ Link here ( dated XX/XX/XXXXXXXX ) : Zombie Mortgages Could Force Some Homeowners Into Foreclosure '' XXXX XXXX XXXXXXXX Link here ( Filed XX/XX/XXXXXXXX ) : UNITED STATES OF AMERICA BUREAU OF CONSUMER FINANCIAL PROTECTION ADMINISTRATIVE PROCEEDING File No . XXXX XXXX XXXX XXXX XXXXXXXX Link here ( dated XX/XX/XXXXXXXX ) : Consumer Financial Protection Bureau Settles with Specialized Loan Servicing", and the single most common underlying issue is "the CFPB Issues Guidance to Protect Homeowners from Illegal Collection Tactics on Zombie Mortgages".
Complaint volume is heavily influenced by company size, customer base, and market footprint — larger financial institutions routinely carry more filings purely because they serve more consumers. A complaint is a consumer-reported allegation, not proven wrongdoing, and a timely or relief-flagged closure does not by itself confirm fault. Use this page as one input among many when evaluating over a decade later: cross-check against the CFPB Consumer Complaint Database directly, review your own contract terms, and consult a licensed professional for financial, legal, or regulatory advice. This page is informational only.
Learn more about your rights and how to interpret complaint data.
Explore additional financial data about companies, lenders, and institutions on our partner portals.
Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.
over a decade later has received 1 consumer complaints filed with the Consumer Financial Protection Bureau.
over a decade later has a 0% timely response rate to CFPB complaints.
The most common issue reported against over a decade later is "the CFPB Issues Guidance to Protect Homeowners from Illegal Collection Tactics on Zombie Mortgages" in the "XX/XX/XXXXXXXX XXXX ) : What is a zombie mortgage? Couple facing foreclosure because of XXXXzombie ' loan | What to know '' XXXX XXXX XXXXXXXXXXXXXXXXXXXX/ Link here ( dated XX/XX/XXXXXXXX ) : Zombie Mortgages Could Force Some Homeowners Into Foreclosure '' XXXX XXXX XXXXXXXX Link here ( Filed XX/XX/XXXXXXXX ) : UNITED STATES OF AMERICA BUREAU OF CONSUMER FINANCIAL PROTECTION ADMINISTRATIVE PROCEEDING File No . XXXX XXXX XXXX XXXX XXXXXXXX Link here ( dated XX/XX/XXXXXXXX ) : Consumer Financial Protection Bureau Settles with Specialized Loan Servicing" product category.
Read our methodology — how this data is sourced, computed, and verified.