Total complaints
1
Filed since So
1 consumer complaints recorded in the CFPB Consumer Complaint Database, with breakdowns by product, state, and complaint year.
1 consumer complaints filed with the CFPB
This profile shows otherwise we wouldn't have known about them and as follows's complaint history from CFPB public records. 1 consumers have filed complaints since So. The company has a 0% timely response rate and has provided relief in 0% of cases.
Total complaints
1
Filed since So
Timely response
0%
CFPB-tracked response window
Relief rate
0%
Closed with monetary or non-monetary relief
CFPB benchmark: response within 15 calendar days of filing.
Share closed with monetary or non-monetary relief.
How otherwise we wouldn't have known about them and as follows's 1 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.
| Product | Complaints |
|---|---|
| after waiting another week and a half | 1 |
| State | Complaints |
|---|---|
| wouldn't have disputed them. I asked the representative how could that be -- that we had only seen the XXXX charges & weren't even going to report the charges from months earlier | 1 |
| Issue | Complaints |
|---|---|
| I called Wells Fargo 's Claim Department to ask about the status of our dispute. The representative was very short with me | 1 |
Source: CFPB Consumer Complaint Database CFPB Consumer Complaint Database
otherwise we wouldn't have known about them and as follows has accumulated 1 consumer complaint in the CFPB public database, with filings active across 1 U.S. state. Of those submissions, 1 includes a consumer narrative — the verbatim description of the reported problem that the CFPB collects alongside each filing. The earliest complaint on file dates back to So, and the most recent logged activity is So, giving this record a multi-year window of observable consumer sentiment.
Looking at response behavior, otherwise we wouldn't have known about them and as follows reports a 0% timely-response rate and has closed 0% of cases with a written explanation to the consumer. 0% of complaints were closed with monetary or non-monetary relief — an outcome signal that tracks how often consumers walked away with some form of remediation. A further 0% of responses were formally disputed by the consumer after the company replied, a useful marker of resolution quality independent of sheer volume. The most-reported product category for this record is "after waiting another week and a half", and the single most common underlying issue is "I called Wells Fargo 's Claim Department to ask about the status of our dispute. The representative was very short with me".
Complaint volume is heavily influenced by company size, customer base, and market footprint — larger financial institutions routinely carry more filings purely because they serve more consumers. A complaint is a consumer-reported allegation, not proven wrongdoing, and a timely or relief-flagged closure does not by itself confirm fault. Use this page as one input among many when evaluating otherwise we wouldn't have known about them and as follows: cross-check against the CFPB Consumer Complaint Database directly, review your own contract terms, and consult a licensed professional for financial, legal, or regulatory advice. This page is informational only.
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Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.
otherwise we wouldn't have known about them and as follows has received 1 consumer complaints filed with the Consumer Financial Protection Bureau.
otherwise we wouldn't have known about them and as follows has a 0% timely response rate to CFPB complaints.
The most common issue reported against otherwise we wouldn't have known about them and as follows is "I called Wells Fargo 's Claim Department to ask about the status of our dispute. The representative was very short with me" in the "after waiting another week and a half" product category.
Read our methodology — how this data is sourced, computed, and verified.