Total complaints
1
Filed since The
1 consumer complaints recorded in the CFPB Consumer Complaint Database, with breakdowns by product, state, and complaint year.
1 consumer complaints filed with the CFPB
This profile shows other bank cards from XXXX and XXXX as well as other forms of ID. But's complaint history from CFPB public records. 1 consumers have filed complaints since The . The company has a 0% timely response rate and has provided relief in 0% of cases.
Total complaints
1
Filed since The
Timely response
0%
CFPB-tracked response window
Relief rate
0%
Closed with monetary or non-monetary relief
CFPB benchmark: response within 15 calendar days of filing.
Share closed with monetary or non-monetary relief.
How other bank cards from XXXX and XXXX as well as other forms of ID. But's 1 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.
| Product | Complaints |
|---|---|
| I spoke to someone at the XXXX branch and they did not have a banker available for the week. With the nearest branch being an hour away | 1 |
| State | Complaints |
|---|---|
| she informed me that I needed a passport | 1 |
| Issue | Complaints |
|---|---|
| XX/XX/XXXX to make sure he could help me and he told me that he could assist me anytime before Noon. I arrived at the bank at XXXX but was told that XXXX went on break and would not be back until XXXXXXXX and was booked for the day. XXXX XXXX then attempted to help me but said that I did not have the right forms of ID. ID I had on me included a driver 's license | 1 |
Source: CFPB Consumer Complaint Database CFPB Consumer Complaint Database
other bank cards from XXXX and XXXX as well as other forms of ID. But has accumulated 1 consumer complaint in the CFPB public database, with filings active across 1 U.S. state. Of those submissions, 1 includes a consumer narrative — the verbatim description of the reported problem that the CFPB collects alongside each filing. The earliest complaint on file dates back to The , and the most recent logged activity is The follow, giving this record a multi-year window of observable consumer sentiment.
Looking at response behavior, other bank cards from XXXX and XXXX as well as other forms of ID. But reports a 0% timely-response rate and has closed 0% of cases with a written explanation to the consumer. 0% of complaints were closed with monetary or non-monetary relief — an outcome signal that tracks how often consumers walked away with some form of remediation. A further 0% of responses were formally disputed by the consumer after the company replied, a useful marker of resolution quality independent of sheer volume. The most-reported product category for this record is "I spoke to someone at the XXXX branch and they did not have a banker available for the week. With the nearest branch being an hour away", and the single most common underlying issue is "XX/XX/XXXX to make sure he could help me and he told me that he could assist me anytime before Noon. I arrived at the bank at XXXX but was told that XXXX went on break and would not be back until XXXXXXXX and was booked for the day. XXXX XXXX then attempted to help me but said that I did not have the right forms of ID. ID I had on me included a driver 's license".
Complaint volume is heavily influenced by company size, customer base, and market footprint — larger financial institutions routinely carry more filings purely because they serve more consumers. A complaint is a consumer-reported allegation, not proven wrongdoing, and a timely or relief-flagged closure does not by itself confirm fault. Use this page as one input among many when evaluating other bank cards from XXXX and XXXX as well as other forms of ID. But: cross-check against the CFPB Consumer Complaint Database directly, review your own contract terms, and consult a licensed professional for financial, legal, or regulatory advice. This page is informational only.
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Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.
other bank cards from XXXX and XXXX as well as other forms of ID. But has received 1 consumer complaints filed with the Consumer Financial Protection Bureau.
other bank cards from XXXX and XXXX as well as other forms of ID. But has a 0% timely response rate to CFPB complaints.
The most common issue reported against other bank cards from XXXX and XXXX as well as other forms of ID. But is "XX/XX/XXXX to make sure he could help me and he told me that he could assist me anytime before Noon. I arrived at the bank at XXXX but was told that XXXX went on break and would not be back until XXXXXXXX and was booked for the day. XXXX XXXX then attempted to help me but said that I did not have the right forms of ID. ID I had on me included a driver 's license" in the "I spoke to someone at the XXXX branch and they did not have a banker available for the week. With the nearest branch being an hour away" product category.
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