2026 data Public-data reference. official source

order cancellation

1 consumer complaints recorded in the CFPB Consumer Complaint Database, with breakdowns by product, state, and complaint year.

1 consumer complaints filed with the CFPB

This profile shows order cancellation's complaint history from CFPB public records. 1 consumers have filed complaints since To w. The company has a 0% timely response rate and has provided relief in 0% of cases.

1
Total Complaints
0%
Timely Response
0%
Disputed
0%
Relief Provided
1
States Active
To w
Since

Total complaints

1

Filed since To w

Timely response

0%

CFPB-tracked response window

Relief rate

0%

Closed with monetary or non-monetary relief

Timely response rate 0.0%
Federal benchmark

CFPB benchmark: response within 15 calendar days of filing.

Relief rate 0.0%
Industry median

Share closed with monetary or non-monetary relief.

order cancellation complaint mix by product

Total complaints: 1

order cancellation complaint mix by product Horizontal strip chart. Width of each segment is proportional to that category's share of the 1 total complaints. Trend arrow shows rolling 12-month direction. Inline badge shows resolution rate (% closed with relief). Pursuant to: 1 complaints (100.0%), resolution 0.0% Pursuant to 100.0%
  • Pursuant to 1 100.0% 0% relief

How order cancellation's 1 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.

Complaints by Product

Product Complaints
Pursuant to Amex chargeback reason codes and XXXX Chargeback Codes. 13.5 Misrepresentation. This code applies when the goods or services are not as advertised or described 1

Top States

State Complaints
or service failure. According to Amex and XXXX 's terms of service 1

Top Issues

Issue Complaints
deceiving the cardholder. This could include false claims about quality 1

Source: CFPB Consumer Complaint Database CFPB Consumer Complaint Database

What the CFPB Record Shows About order cancellation

order cancellation has accumulated 1 consumer complaint in the CFPB public database, with filings active across 1 U.S. state. Of those submissions, 1 includes a consumer narrative — the verbatim description of the reported problem that the CFPB collects alongside each filing. The earliest complaint on file dates back to To w, and the most recent logged activity is To whom it, giving this record a multi-year window of observable consumer sentiment.

Looking at response behavior, order cancellation reports a 0% timely-response rate and has closed 0% of cases with a written explanation to the consumer. 0% of complaints were closed with monetary or non-monetary relief — an outcome signal that tracks how often consumers walked away with some form of remediation. A further 0% of responses were formally disputed by the consumer after the company replied, a useful marker of resolution quality independent of sheer volume. The most-reported product category for this record is "Pursuant to Amex chargeback reason codes and XXXX Chargeback Codes. 13.5 Misrepresentation. This code applies when the goods or services are not as advertised or described", and the single most common underlying issue is "deceiving the cardholder. This could include false claims about quality".

Complaint volume is heavily influenced by company size, customer base, and market footprint — larger financial institutions routinely carry more filings purely because they serve more consumers. A complaint is a consumer-reported allegation, not proven wrongdoing, and a timely or relief-flagged closure does not by itself confirm fault. Use this page as one input among many when evaluating order cancellation: cross-check against the CFPB Consumer Complaint Database directly, review your own contract terms, and consult a licensed professional for financial, legal, or regulatory advice. This page is informational only.

Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.

Frequently Asked Questions

How many CFPB complaints does order cancellation have?

order cancellation has received 1 consumer complaints filed with the Consumer Financial Protection Bureau.

Does order cancellation respond to complaints on time?

order cancellation has a 0% timely response rate to CFPB complaints.

What is the most common complaint about order cancellation?

The most common issue reported against order cancellation is "deceiving the cardholder. This could include false claims about quality" in the "Pursuant to Amex chargeback reason codes and XXXX Chargeback Codes. 13.5 Misrepresentation. This code applies when the goods or services are not as advertised or described" product category.

Related