Total complaints
2
Filed since COMP
2 consumer complaints recorded in the CFPB Consumer Complaint Database, with breakdowns by product, state, and complaint year.
2 consumer complaints filed with the CFPB
This profile shows or XXXX to XXXX Thursdays and Fridays's complaint history from CFPB public records. 2 consumers have filed complaints since COMP. The company has a 0% timely response rate and has provided relief in 0% of cases.
Total complaints
2
Filed since COMP
Timely response
0%
CFPB-tracked response window
Relief rate
0%
Closed with monetary or non-monetary relief
CFPB benchmark: response within 15 calendar days of filing.
Share closed with monetary or non-monetary relief.
How or XXXX to XXXX Thursdays and Fridays's 2 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.
| Product | Complaints |
|---|---|
| MOHELA Company responded Status Company responded on XX/XX/2024 Response Type Closed with explanation Company 's Response Dear XXXX XXXX : MOHELA has reviewed the Consumer Financial Protection Bureau ( CFPB ) complaint | 1 |
| MOHELA XXXX responded Status Company responded on XX/XX/XXXX Response Type Closed with explanation Company 's Response Dear XXXX XXXX : MOHELA has reviewed the Consumer Financial Protection Bureau ( CFPB ) complaint regarding the processing of your refund request. Our records indicate that MOHELA is working diligently to facilitate the refunding of your payments dated XX/XX/XXXX | 1 |
| State | Complaints |
|---|---|
| Central Standard Time. You can also visit mohela.com Sincerely | 1 |
| Central Standard Time. You can also visit XXXX. Sincerely | 1 |
| Issue | Complaints |
|---|---|
| your {$19000.00} payment has posted to your student loan account. Our records indicate that you paid off loan sequences 1 and 2. As a result | 1 |
| in the individual amounts of {$2900.00}. Once complete | 1 |
Source: CFPB Consumer Complaint Database CFPB Consumer Complaint Database
or XXXX to XXXX Thursdays and Fridays has accumulated 2 consumer complaints in the CFPB public database, with filings active across 2 U.S. states. Of those submissions, 2 include a consumer narrative — the verbatim description of the reported problem that the CFPB collects alongside each filing. The earliest complaint on file dates back to COMP, and the most recent logged activity is COMPANY 'S, giving this record a multi-year window of observable consumer sentiment.
Looking at response behavior, or XXXX to XXXX Thursdays and Fridays reports a 0% timely-response rate and has closed 0% of cases with a written explanation to the consumer. 0% of complaints were closed with monetary or non-monetary relief — an outcome signal that tracks how often consumers walked away with some form of remediation. A further 0% of responses were formally disputed by the consumer after the company replied, a useful marker of resolution quality independent of sheer volume. The most-reported product category for this record is "MOHELA Company responded Status Company responded on XX/XX/2024 Response Type Closed with explanation Company 's Response Dear XXXX XXXX : MOHELA has reviewed the Consumer Financial Protection Bureau ( CFPB ) complaint", and the single most common underlying issue is "your {$19000.00} payment has posted to your student loan account. Our records indicate that you paid off loan sequences 1 and 2. As a result".
Complaint volume is heavily influenced by company size, customer base, and market footprint — larger financial institutions routinely carry more filings purely because they serve more consumers. A complaint is a consumer-reported allegation, not proven wrongdoing, and a timely or relief-flagged closure does not by itself confirm fault. Use this page as one input among many when evaluating or XXXX to XXXX Thursdays and Fridays: cross-check against the CFPB Consumer Complaint Database directly, review your own contract terms, and consult a licensed professional for financial, legal, or regulatory advice. This page is informational only.
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Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.
or XXXX to XXXX Thursdays and Fridays has received 2 consumer complaints filed with the Consumer Financial Protection Bureau.
or XXXX to XXXX Thursdays and Fridays has a 0% timely response rate to CFPB complaints.
The most common issue reported against or XXXX to XXXX Thursdays and Fridays is "your {$19000.00} payment has posted to your student loan account. Our records indicate that you paid off loan sequences 1 and 2. As a result" in the "MOHELA Company responded Status Company responded on XX/XX/2024 Response Type Closed with explanation Company 's Response Dear XXXX XXXX : MOHELA has reviewed the Consumer Financial Protection Bureau ( CFPB ) complaint" product category.
Read our methodology — how this data is sourced, computed, and verified.