Total complaints
5
Filed since I do
5 consumer complaints recorded in the CFPB Consumer Complaint Database, with breakdowns by product, state, and complaint year.
5 consumer complaints filed with the CFPB
This profile shows or XXXX's complaint history from CFPB public records. 5 consumers have filed complaints since I do. The company has a 0% timely response rate and has provided relief in 0% of cases.
Total complaints
5
Filed since I do
Timely response
0%
CFPB-tracked response window
Relief rate
0%
Closed with monetary or non-monetary relief
CFPB benchmark: response within 15 calendar days of filing.
Share closed with monetary or non-monetary relief.
How or XXXX's 5 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.
| Product | Complaints |
|---|---|
| apologized for the delay | 1 |
| or read | 1 |
| I'm forced to use a check cashing app | 1 |
| you must immediately cease all collection activity | 1 |
| I recovered the funds back to my banking account and everything was fine | 1 |
| State | Complaints |
|---|---|
| under the waiver again. If you still believe your payment count is not correct. you may formally submit a request for reconsideration to the U.S. Department of Education ( the Department ) ; this is the process for borrowers who wish to request a review of prior decisions regarding qualifying payments or employment eligibility. By submitting this request | 1 |
| reports. | 1 |
| which I have all of because of scams and risks to the company 's accounts. He's old school and it's a small business. | 1 |
| as required by the FDCPA. | 1 |
| as they claim they do not have a phone number. | 1 |
| Issue | Complaints |
|---|---|
| which I already knew. I responded that this was not helpful. They responded that they can't help me | 1 |
| I am now under the assumption that was Midland Credit Management | 1 |
| which isn't helpful either but it's basically my last resort. I am a XXXX XXXX and XXXX XXXX and both of my main employers still pay by check. My employer | 1 |
| updating | 1 |
| on XX/XX/XXXX | 1 |
Source: CFPB Consumer Complaint Database CFPB Consumer Complaint Database
or XXXX has accumulated 5 consumer complaints in the CFPB public database, with filings active across 5 U.S. states. Of those submissions, 4 include a consumer narrative — the verbatim description of the reported problem that the CFPB collects alongside each filing. The earliest complaint on file dates back to I do, and the most recent logged activity is Until you , giving this record a multi-year window of observable consumer sentiment.
Looking at response behavior, or XXXX reports a 0% timely-response rate and has closed 0% of cases with a written explanation to the consumer. 0% of complaints were closed with monetary or non-monetary relief — an outcome signal that tracks how often consumers walked away with some form of remediation. A further 0% of responses were formally disputed by the consumer after the company replied, a useful marker of resolution quality independent of sheer volume. The most-reported product category for this record is "apologized for the delay", and the single most common underlying issue is "which I already knew. I responded that this was not helpful. They responded that they can't help me".
Complaint volume is heavily influenced by company size, customer base, and market footprint — larger financial institutions routinely carry more filings purely because they serve more consumers. A complaint is a consumer-reported allegation, not proven wrongdoing, and a timely or relief-flagged closure does not by itself confirm fault. Use this page as one input among many when evaluating or XXXX: cross-check against the CFPB Consumer Complaint Database directly, review your own contract terms, and consult a licensed professional for financial, legal, or regulatory advice. This page is informational only.
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Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.
or XXXX has received 5 consumer complaints filed with the Consumer Financial Protection Bureau.
or XXXX has a 0% timely response rate to CFPB complaints.
The most common issue reported against or XXXX is "which I already knew. I responded that this was not helpful. They responded that they can't help me" in the "apologized for the delay" product category.
Read our methodology — how this data is sourced, computed, and verified.