Total complaints
1
Filed since On F
1 consumer complaints recorded in the CFPB Consumer Complaint Database, with breakdowns by product, state, and complaint year.
1 consumer complaints filed with the CFPB
This profile shows or XX/XX/XXXX payments. I told XXXX that this doesn't make any sense and to please specify what closing costs were misapplied. '' He told me the VA funding fee and escrow. '' I told him I paid the VA funding fee as part of my closing costs's complaint history from CFPB public records. 1 consumers have filed complaints since On F. The company has a 0% timely response rate and has provided relief in 0% of cases.
Total complaints
1
Filed since On F
Timely response
0%
CFPB-tracked response window
Relief rate
0%
Closed with monetary or non-monetary relief
CFPB benchmark: response within 15 calendar days of filing.
Share closed with monetary or non-monetary relief.
How or XX/XX/XXXX payments. I told XXXX that this doesn't make any sense and to please specify what closing costs were misapplied. '' He told me the VA funding fee and escrow. '' I told him I paid the VA funding fee as part of my closing costs's 1 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.
| Product | Complaints |
|---|---|
| I spoke with a supervisor at Planet named XXXX XXXX XXXX told me that Planet did receive my mortgage payments in full and on time since I purchased the house. He also confirmed that all closing costs were paid in full at the time of closing. He then told me that on XX/XX/XXXX | 1 |
| State | Complaints |
|---|---|
| that I paid the escrow fees requested by planet at the time of closing | 1 |
| Issue | Complaints |
|---|---|
| the misapplied '' closing costs were then taken out of mortgage payments I had sent Planet that had already been applied to my mortgage. Because of this | 1 |
Source: CFPB Consumer Complaint Database CFPB Consumer Complaint Database
or XX/XX/XXXX payments. I told XXXX that this doesn't make any sense and to please specify what closing costs were misapplied. '' He told me the VA funding fee and escrow. '' I told him I paid the VA funding fee as part of my closing costs has accumulated 1 consumer complaint in the CFPB public database, with filings active across 1 U.S. state. Of those submissions, 1 includes a consumer narrative — the verbatim description of the reported problem that the CFPB collects alongside each filing. The earliest complaint on file dates back to On F, and the most recent logged activity is On Friday , giving this record a multi-year window of observable consumer sentiment.
Looking at response behavior, or XX/XX/XXXX payments. I told XXXX that this doesn't make any sense and to please specify what closing costs were misapplied. '' He told me the VA funding fee and escrow. '' I told him I paid the VA funding fee as part of my closing costs reports a 0% timely-response rate and has closed 0% of cases with a written explanation to the consumer. 0% of complaints were closed with monetary or non-monetary relief — an outcome signal that tracks how often consumers walked away with some form of remediation. A further 0% of responses were formally disputed by the consumer after the company replied, a useful marker of resolution quality independent of sheer volume. The most-reported product category for this record is "I spoke with a supervisor at Planet named XXXX XXXX XXXX told me that Planet did receive my mortgage payments in full and on time since I purchased the house. He also confirmed that all closing costs were paid in full at the time of closing. He then told me that on XX/XX/XXXX", and the single most common underlying issue is "the misapplied '' closing costs were then taken out of mortgage payments I had sent Planet that had already been applied to my mortgage. Because of this".
Complaint volume is heavily influenced by company size, customer base, and market footprint — larger financial institutions routinely carry more filings purely because they serve more consumers. A complaint is a consumer-reported allegation, not proven wrongdoing, and a timely or relief-flagged closure does not by itself confirm fault. Use this page as one input among many when evaluating or XX/XX/XXXX payments. I told XXXX that this doesn't make any sense and to please specify what closing costs were misapplied. '' He told me the VA funding fee and escrow. '' I told him I paid the VA funding fee as part of my closing costs: cross-check against the CFPB Consumer Complaint Database directly, review your own contract terms, and consult a licensed professional for financial, legal, or regulatory advice. This page is informational only.
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Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.
or XX/XX/XXXX payments. I told XXXX that this doesn't make any sense and to please specify what closing costs were misapplied. '' He told me the VA funding fee and escrow. '' I told him I paid the VA funding fee as part of my closing costs has received 1 consumer complaints filed with the Consumer Financial Protection Bureau.
or XX/XX/XXXX payments. I told XXXX that this doesn't make any sense and to please specify what closing costs were misapplied. '' He told me the VA funding fee and escrow. '' I told him I paid the VA funding fee as part of my closing costs has a 0% timely response rate to CFPB complaints.
The most common issue reported against or XX/XX/XXXX payments. I told XXXX that this doesn't make any sense and to please specify what closing costs were misapplied. '' He told me the VA funding fee and escrow. '' I told him I paid the VA funding fee as part of my closing costs is "the misapplied '' closing costs were then taken out of mortgage payments I had sent Planet that had already been applied to my mortgage. Because of this" in the "I spoke with a supervisor at Planet named XXXX XXXX XXXX told me that Planet did receive my mortgage payments in full and on time since I purchased the house. He also confirmed that all closing costs were paid in full at the time of closing. He then told me that on XX/XX/XXXX" product category.
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