Total complaints
1
Filed since I al
1 consumer complaints recorded in the CFPB Consumer Complaint Database, with breakdowns by product, state, and complaint year.
1 consumer complaints filed with the CFPB
This profile shows or whether it was swiped at the merchant. This fact would also point to a counterfeit card being used and not my card's complaint history from CFPB public records. 1 consumers have filed complaints since I al. The company has a 0% timely response rate and has provided relief in 0% of cases.
Total complaints
1
Filed since I al
Timely response
0%
CFPB-tracked response window
Relief rate
0%
Closed with monetary or non-monetary relief
CFPB benchmark: response within 15 calendar days of filing.
Share closed with monetary or non-monetary relief.
How or whether it was swiped at the merchant. This fact would also point to a counterfeit card being used and not my card's 1 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.
| Product | Complaints |
|---|---|
| section 1005.11 ( c ) ( 4 ) ( 5 ) ( Extent of Investigation ) by simply denying my claim because a PIN number was used. This regulation clearly states that Chase may not limit its investigation solely to the payment instructions where additional information within its own records pertaining to the particular account in question could help to resolve a consumer 's claim. In this case | 1 |
| State | Complaints |
|---|---|
| which I still had in my possession.,,JPMORGAN CHASE & CO.,KY,40502,,Consent provided,Web,2020-10-29,Closed with monetary relief,Yes,N/A,3925129 | 1 |
| Issue | Complaints |
|---|---|
| that will show who conducted the transactions. Chase seems to also be ignoring the fact that fraud involving counterfeit cards and skimming devices is at an all time high. Chase did not advise me | 1 |
Source: CFPB Consumer Complaint Database CFPB Consumer Complaint Database
or whether it was swiped at the merchant. This fact would also point to a counterfeit card being used and not my card has accumulated 1 consumer complaint in the CFPB public database, with filings active across 1 U.S. state. Of those submissions, 1 includes a consumer narrative — the verbatim description of the reported problem that the CFPB collects alongside each filing. The earliest complaint on file dates back to I al, and the most recent logged activity is I also fee, giving this record a multi-year window of observable consumer sentiment.
Looking at response behavior, or whether it was swiped at the merchant. This fact would also point to a counterfeit card being used and not my card reports a 0% timely-response rate and has closed 0% of cases with a written explanation to the consumer. 0% of complaints were closed with monetary or non-monetary relief — an outcome signal that tracks how often consumers walked away with some form of remediation. A further 0% of responses were formally disputed by the consumer after the company replied, a useful marker of resolution quality independent of sheer volume. The most-reported product category for this record is "section 1005.11 ( c ) ( 4 ) ( 5 ) ( Extent of Investigation ) by simply denying my claim because a PIN number was used. This regulation clearly states that Chase may not limit its investigation solely to the payment instructions where additional information within its own records pertaining to the particular account in question could help to resolve a consumer 's claim. In this case", and the single most common underlying issue is "that will show who conducted the transactions. Chase seems to also be ignoring the fact that fraud involving counterfeit cards and skimming devices is at an all time high. Chase did not advise me".
Complaint volume is heavily influenced by company size, customer base, and market footprint — larger financial institutions routinely carry more filings purely because they serve more consumers. A complaint is a consumer-reported allegation, not proven wrongdoing, and a timely or relief-flagged closure does not by itself confirm fault. Use this page as one input among many when evaluating or whether it was swiped at the merchant. This fact would also point to a counterfeit card being used and not my card: cross-check against the CFPB Consumer Complaint Database directly, review your own contract terms, and consult a licensed professional for financial, legal, or regulatory advice. This page is informational only.
Learn more about your rights and how to interpret complaint data.
Explore additional financial data about companies, lenders, and institutions on our partner portals.
Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.
or whether it was swiped at the merchant. This fact would also point to a counterfeit card being used and not my card has received 1 consumer complaints filed with the Consumer Financial Protection Bureau.
or whether it was swiped at the merchant. This fact would also point to a counterfeit card being used and not my card has a 0% timely response rate to CFPB complaints.
The most common issue reported against or whether it was swiped at the merchant. This fact would also point to a counterfeit card being used and not my card is "that will show who conducted the transactions. Chase seems to also be ignoring the fact that fraud involving counterfeit cards and skimming devices is at an all time high. Chase did not advise me" in the "section 1005.11 ( c ) ( 4 ) ( 5 ) ( Extent of Investigation ) by simply denying my claim because a PIN number was used. This regulation clearly states that Chase may not limit its investigation solely to the payment instructions where additional information within its own records pertaining to the particular account in question could help to resolve a consumer 's claim. In this case" product category.
Read our methodology — how this data is sourced, computed, and verified.