Total complaints
1
Filed since 4 Em
1 consumer complaints recorded in the CFPB Consumer Complaint Database, with breakdowns by product, state, and complaint year.
1 consumer complaints filed with the CFPB
This profile shows or we may take away statement credits from your account. We may also cancel this Card account and other Card accounts you may have with us. To receive the credit your Card account must not be past due's complaint history from CFPB public records. 1 consumers have filed complaints since 4 Em. The company has a 0% timely response rate and has provided relief in 0% of cases.
Total complaints
1
Filed since 4 Em
Timely response
0%
CFPB-tracked response window
Relief rate
0%
Closed with monetary or non-monetary relief
CFPB benchmark: response within 15 calendar days of filing.
Share closed with monetary or non-monetary relief.
How or we may take away statement credits from your account. We may also cancel this Card account and other Card accounts you may have with us. To receive the credit your Card account must not be past due's 1 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.
| Product | Complaints |
|---|---|
| at least {$1000.00} in eligible purchases must be made on the Employee Card added at the time of Card application within the first 3 months of Card Membership. The Basic Card Members account will receive the statement credit 8-12 weeks after the requirements have been met. If we in our sole discretion determine that you have engaged in abuse | 1 |
| State | Complaints |
|---|---|
| canceled or have a returned payment outstanding at the time of offer fulfillment. Eligible purchases are for goods and services minus returns and other credits. Interest charges | 1 |
| Issue | Complaints |
|---|---|
| or gaming in connection with the welcome offer in any way or that you intend to do so ( for example | 1 |
Source: CFPB Consumer Complaint Database CFPB Consumer Complaint Database
or we may take away statement credits from your account. We may also cancel this Card account and other Card accounts you may have with us. To receive the credit your Card account must not be past due has accumulated 1 consumer complaint in the CFPB public database, with filings active across 1 U.S. state. Of those submissions, 1 includes a consumer narrative — the verbatim description of the reported problem that the CFPB collects alongside each filing. The earliest complaint on file dates back to 4 Em, and the most recent logged activity is 4 Employee, giving this record a multi-year window of observable consumer sentiment.
Looking at response behavior, or we may take away statement credits from your account. We may also cancel this Card account and other Card accounts you may have with us. To receive the credit your Card account must not be past due reports a 0% timely-response rate and has closed 0% of cases with a written explanation to the consumer. 0% of complaints were closed with monetary or non-monetary relief — an outcome signal that tracks how often consumers walked away with some form of remediation. A further 0% of responses were formally disputed by the consumer after the company replied, a useful marker of resolution quality independent of sheer volume. The most-reported product category for this record is "at least {$1000.00} in eligible purchases must be made on the Employee Card added at the time of Card application within the first 3 months of Card Membership. The Basic Card Members account will receive the statement credit 8-12 weeks after the requirements have been met. If we in our sole discretion determine that you have engaged in abuse", and the single most common underlying issue is "or gaming in connection with the welcome offer in any way or that you intend to do so ( for example".
Complaint volume is heavily influenced by company size, customer base, and market footprint — larger financial institutions routinely carry more filings purely because they serve more consumers. A complaint is a consumer-reported allegation, not proven wrongdoing, and a timely or relief-flagged closure does not by itself confirm fault. Use this page as one input among many when evaluating or we may take away statement credits from your account. We may also cancel this Card account and other Card accounts you may have with us. To receive the credit your Card account must not be past due: cross-check against the CFPB Consumer Complaint Database directly, review your own contract terms, and consult a licensed professional for financial, legal, or regulatory advice. This page is informational only.
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Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.
or we may take away statement credits from your account. We may also cancel this Card account and other Card accounts you may have with us. To receive the credit your Card account must not be past due has received 1 consumer complaints filed with the Consumer Financial Protection Bureau.
or we may take away statement credits from your account. We may also cancel this Card account and other Card accounts you may have with us. To receive the credit your Card account must not be past due has a 0% timely response rate to CFPB complaints.
The most common issue reported against or we may take away statement credits from your account. We may also cancel this Card account and other Card accounts you may have with us. To receive the credit your Card account must not be past due is "or gaming in connection with the welcome offer in any way or that you intend to do so ( for example" in the "at least {$1000.00} in eligible purchases must be made on the Employee Card added at the time of Card application within the first 3 months of Card Membership. The Basic Card Members account will receive the statement credit 8-12 weeks after the requirements have been met. If we in our sole discretion determine that you have engaged in abuse" product category.
Read our methodology — how this data is sourced, computed, and verified.