Total complaints
1
Filed since Over
1 consumer complaints recorded in the CFPB Consumer Complaint Database, with breakdowns by product, state, and complaint year.
1 consumer complaints filed with the CFPB
This profile shows or violations of bank policies on our part. Chases failure to provide any reason for these closures and restrictions may violate federal regulations requiring banks to provide notice and explanations for adverse actions on consumer accounts. On XX/XX/year>'s complaint history from CFPB public records. 1 consumers have filed complaints since Over. The company has a 0% timely response rate and has provided relief in 0% of cases.
Total complaints
1
Filed since Over
Timely response
0%
CFPB-tracked response window
Relief rate
0%
Closed with monetary or non-monetary relief
CFPB benchmark: response within 15 calendar days of filing.
Share closed with monetary or non-monetary relief.
How or violations of bank policies on our part. Chases failure to provide any reason for these closures and restrictions may violate federal regulations requiring banks to provide notice and explanations for adverse actions on consumer accounts. On XX/XX/year>'s 1 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.
| Product | Complaints |
|---|---|
| my family and I have had a positive relationship with Chase | 1 |
| State | Complaints |
|---|---|
| I appealed directly to Chases executive office via email ( to XXXXchase.com | 1 |
| Issue | Complaints |
|---|---|
| XXXX | 1 |
Source: CFPB Consumer Complaint Database CFPB Consumer Complaint Database
or violations of bank policies on our part. Chases failure to provide any reason for these closures and restrictions may violate federal regulations requiring banks to provide notice and explanations for adverse actions on consumer accounts. On XX/XX/year> has accumulated 1 consumer complaint in the CFPB public database, with filings active across 1 U.S. state. Of those submissions, 1 includes a consumer narrative — the verbatim description of the reported problem that the CFPB collects alongside each filing. The earliest complaint on file dates back to Over, and the most recent logged activity is Over the p, giving this record a multi-year window of observable consumer sentiment.
Looking at response behavior, or violations of bank policies on our part. Chases failure to provide any reason for these closures and restrictions may violate federal regulations requiring banks to provide notice and explanations for adverse actions on consumer accounts. On XX/XX/year> reports a 0% timely-response rate and has closed 0% of cases with a written explanation to the consumer. 0% of complaints were closed with monetary or non-monetary relief — an outcome signal that tracks how often consumers walked away with some form of remediation. A further 0% of responses were formally disputed by the consumer after the company replied, a useful marker of resolution quality independent of sheer volume. The most-reported product category for this record is "my family and I have had a positive relationship with Chase", and the single most common underlying issue is "XXXX".
Complaint volume is heavily influenced by company size, customer base, and market footprint — larger financial institutions routinely carry more filings purely because they serve more consumers. A complaint is a consumer-reported allegation, not proven wrongdoing, and a timely or relief-flagged closure does not by itself confirm fault. Use this page as one input among many when evaluating or violations of bank policies on our part. Chases failure to provide any reason for these closures and restrictions may violate federal regulations requiring banks to provide notice and explanations for adverse actions on consumer accounts. On XX/XX/year>: cross-check against the CFPB Consumer Complaint Database directly, review your own contract terms, and consult a licensed professional for financial, legal, or regulatory advice. This page is informational only.
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Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.
or violations of bank policies on our part. Chases failure to provide any reason for these closures and restrictions may violate federal regulations requiring banks to provide notice and explanations for adverse actions on consumer accounts. On XX/XX/year> has received 1 consumer complaints filed with the Consumer Financial Protection Bureau.
or violations of bank policies on our part. Chases failure to provide any reason for these closures and restrictions may violate federal regulations requiring banks to provide notice and explanations for adverse actions on consumer accounts. On XX/XX/year> has a 0% timely response rate to CFPB complaints.
The most common issue reported against or violations of bank policies on our part. Chases failure to provide any reason for these closures and restrictions may violate federal regulations requiring banks to provide notice and explanations for adverse actions on consumer accounts. On XX/XX/year> is "XXXX" in the "my family and I have had a positive relationship with Chase" product category.
Read our methodology — how this data is sourced, computed, and verified.