Total complaints
1
Filed since nt c
1 consumer complaints recorded in the CFPB Consumer Complaint Database, with breakdowns by product, state, and complaint year.
1 consumer complaints filed with the CFPB
This profile shows or unverifiable must be promptly deleted or corrected. Failure to comply constitutes a violation of federal law.,,EQUIFAX's complaint history from CFPB public records. 1 consumers have filed complaints since nt c. The company has a 0% timely response rate and has provided relief in 0% of cases.
Total complaints
1
Filed since nt c
Timely response
0%
CFPB-tracked response window
Relief rate
0%
Closed with monetary or non-monetary relief
CFPB benchmark: response within 15 calendar days of filing.
Share closed with monetary or non-monetary relief.
How or unverifiable must be promptly deleted or corrected. Failure to comply constitutes a violation of federal law.,,EQUIFAX's 1 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.
| Product | Complaints |
|---|---|
| Equifax is alleged to have engaged in sham investigations | 1 |
| State | Complaints |
|---|---|
| INC.,TX,77025,,Consent provided,Web,2025-06-10,Closed with non-monetary relief,Yes,N/A,13994935 | 1 |
| Issue | Complaints |
|---|---|
| Equifax is required to conduct a thorough and reasonable reinvestigation of disputed items within 30 days. Furthermore | 1 |
Source: CFPB Consumer Complaint Database CFPB Consumer Complaint Database
or unverifiable must be promptly deleted or corrected. Failure to comply constitutes a violation of federal law.,,EQUIFAX has accumulated 1 consumer complaint in the CFPB public database, with filings active across 1 U.S. state. Of those submissions, 1 includes a consumer narrative — the verbatim description of the reported problem that the CFPB collects alongside each filing. The earliest complaint on file dates back to nt c, and the most recent logged activity is nt concern, giving this record a multi-year window of observable consumer sentiment.
Looking at response behavior, or unverifiable must be promptly deleted or corrected. Failure to comply constitutes a violation of federal law.,,EQUIFAX reports a 0% timely-response rate and has closed 0% of cases with a written explanation to the consumer. 0% of complaints were closed with monetary or non-monetary relief — an outcome signal that tracks how often consumers walked away with some form of remediation. A further 0% of responses were formally disputed by the consumer after the company replied, a useful marker of resolution quality independent of sheer volume. The most-reported product category for this record is "Equifax is alleged to have engaged in sham investigations", and the single most common underlying issue is "Equifax is required to conduct a thorough and reasonable reinvestigation of disputed items within 30 days. Furthermore".
Complaint volume is heavily influenced by company size, customer base, and market footprint — larger financial institutions routinely carry more filings purely because they serve more consumers. A complaint is a consumer-reported allegation, not proven wrongdoing, and a timely or relief-flagged closure does not by itself confirm fault. Use this page as one input among many when evaluating or unverifiable must be promptly deleted or corrected. Failure to comply constitutes a violation of federal law.,,EQUIFAX: cross-check against the CFPB Consumer Complaint Database directly, review your own contract terms, and consult a licensed professional for financial, legal, or regulatory advice. This page is informational only.
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Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.
or unverifiable must be promptly deleted or corrected. Failure to comply constitutes a violation of federal law.,,EQUIFAX has received 1 consumer complaints filed with the Consumer Financial Protection Bureau.
or unverifiable must be promptly deleted or corrected. Failure to comply constitutes a violation of federal law.,,EQUIFAX has a 0% timely response rate to CFPB complaints.
The most common issue reported against or unverifiable must be promptly deleted or corrected. Failure to comply constitutes a violation of federal law.,,EQUIFAX is "Equifax is required to conduct a thorough and reasonable reinvestigation of disputed items within 30 days. Furthermore" in the "Equifax is alleged to have engaged in sham investigations" product category.
Read our methodology — how this data is sourced, computed, and verified.