2026 data Public-data reference. official source

or to identified categories of records that may be provided or made available during the course of the parties ' relationship. Describing the procedures the consumer must use to withdraw consent as provided in subdivision of this subsection or to update information needed to contact the consumer electronically. e. Informing the consumer how

1 consumer complaints recorded in the CFPB Consumer Complaint Database, with breakdowns by product, state, and complaint year.

1 consumer complaints filed with the CFPB

This profile shows or to identified categories of records that may be provided or made available during the course of the parties ' relationship. Describing the procedures the consumer must use to withdraw consent as provided in subdivision of this subsection or to update information needed to contact the consumer electronically. e. Informing the consumer how's complaint history from CFPB public records. 1 consumers have filed complaints since Sall. The company has a 0% timely response rate and has provided relief in 0% of cases.

1
Total Complaints
0%
Timely Response
0%
Disputed
0%
Relief Provided
1
States Active
Sall
Since

Total complaints

1

Filed since Sall

Timely response

0%

CFPB-tracked response window

Relief rate

0%

Closed with monetary or non-monetary relief

Timely response rate 0.0%
Federal benchmark

CFPB benchmark: response within 15 calendar days of filing.

Relief rate 0.0%
Industry median

Share closed with monetary or non-monetary relief.

or to identified categories of records that may be provided or made available during the course of the parties ' relationship. Describing the procedures the consumer must use to withdraw consent as provided in subdivision of this subsection or to update information needed to contact the consumer electronically. e. Informing the consumer how complaint mix by product

Total complaints: 1

or to identified categories of records that may be provided or made available during the course of the parties ' relationship. Describing the procedures the consumer must use to withdraw consent as provided in subdivision of this subsection or to update information needed to contact the consumer electronically. e. Informing the consumer how complaint mix by product Horizontal strip chart. Width of each segment is proportional to that category's share of the 1 total complaints. Trend arrow shows rolling 12-month direction. Inline badge shows resolution rate (% closed with relief). with NO: 1 complaints (100.0%), resolution 0.0% with NO 100.0%
  • with NO 1 100.0% 0% relief

How or to identified categories of records that may be provided or made available during the course of the parties ' relationship. Describing the procedures the consumer must use to withdraw consent as provided in subdivision of this subsection or to update information needed to contact the consumer electronically. e. Informing the consumer how's 1 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.

Complaints by Product

Product Complaints
with NO DATE 1

Top States

State Complaints
after the consent to have the record provided or made available in an electronic form 1

Top Issues

Issue Complaints
NO SIGNATURE of proof that it was ever provided at the time of the alleged loan that Sallie Mae allegedly attributes to me.In addition the E_signature document DOES NOT provide the following : That the consumer has affirmatively consented to the use of electronic means 1

Source: CFPB Consumer Complaint Database CFPB Consumer Complaint Database

What the CFPB Record Shows About or to identified categories of records that may be provided or made available during the course of the parties ' relationship. Describing the procedures the consumer must use to withdraw consent as provided in subdivision of this subsection or to update information needed to contact the consumer electronically. e. Informing the consumer how

or to identified categories of records that may be provided or made available during the course of the parties ' relationship. Describing the procedures the consumer must use to withdraw consent as provided in subdivision of this subsection or to update information needed to contact the consumer electronically. e. Informing the consumer how has accumulated 1 consumer complaint in the CFPB public database, with filings active across 1 U.S. state. Of those submissions, 1 includes a consumer narrative — the verbatim description of the reported problem that the CFPB collects alongside each filing. The earliest complaint on file dates back to Sall, and the most recent logged activity is Sallie Mae, giving this record a multi-year window of observable consumer sentiment.

Looking at response behavior, or to identified categories of records that may be provided or made available during the course of the parties ' relationship. Describing the procedures the consumer must use to withdraw consent as provided in subdivision of this subsection or to update information needed to contact the consumer electronically. e. Informing the consumer how reports a 0% timely-response rate and has closed 0% of cases with a written explanation to the consumer. 0% of complaints were closed with monetary or non-monetary relief — an outcome signal that tracks how often consumers walked away with some form of remediation. A further 0% of responses were formally disputed by the consumer after the company replied, a useful marker of resolution quality independent of sheer volume. The most-reported product category for this record is "with NO DATE", and the single most common underlying issue is "NO SIGNATURE of proof that it was ever provided at the time of the alleged loan that Sallie Mae allegedly attributes to me.In addition the E_signature document DOES NOT provide the following : That the consumer has affirmatively consented to the use of electronic means".

Complaint volume is heavily influenced by company size, customer base, and market footprint — larger financial institutions routinely carry more filings purely because they serve more consumers. A complaint is a consumer-reported allegation, not proven wrongdoing, and a timely or relief-flagged closure does not by itself confirm fault. Use this page as one input among many when evaluating or to identified categories of records that may be provided or made available during the course of the parties ' relationship. Describing the procedures the consumer must use to withdraw consent as provided in subdivision of this subsection or to update information needed to contact the consumer electronically. e. Informing the consumer how: cross-check against the CFPB Consumer Complaint Database directly, review your own contract terms, and consult a licensed professional for financial, legal, or regulatory advice. This page is informational only.

Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.

Frequently Asked Questions

How many CFPB complaints does or to identified categories of records that may be provided or made available during the course of the parties ' relationship. Describing the procedures the consumer must use to withdraw consent as provided in subdivision of this subsection or to update information needed to contact the consumer electronically. e. Informing the consumer how have?

or to identified categories of records that may be provided or made available during the course of the parties ' relationship. Describing the procedures the consumer must use to withdraw consent as provided in subdivision of this subsection or to update information needed to contact the consumer electronically. e. Informing the consumer how has received 1 consumer complaints filed with the Consumer Financial Protection Bureau.

Does or to identified categories of records that may be provided or made available during the course of the parties ' relationship. Describing the procedures the consumer must use to withdraw consent as provided in subdivision of this subsection or to update information needed to contact the consumer electronically. e. Informing the consumer how respond to complaints on time?

or to identified categories of records that may be provided or made available during the course of the parties ' relationship. Describing the procedures the consumer must use to withdraw consent as provided in subdivision of this subsection or to update information needed to contact the consumer electronically. e. Informing the consumer how has a 0% timely response rate to CFPB complaints.

What is the most common complaint about or to identified categories of records that may be provided or made available during the course of the parties ' relationship. Describing the procedures the consumer must use to withdraw consent as provided in subdivision of this subsection or to update information needed to contact the consumer electronically. e. Informing the consumer how?

The most common issue reported against or to identified categories of records that may be provided or made available during the course of the parties ' relationship. Describing the procedures the consumer must use to withdraw consent as provided in subdivision of this subsection or to update information needed to contact the consumer electronically. e. Informing the consumer how is "NO SIGNATURE of proof that it was ever provided at the time of the alleged loan that Sallie Mae allegedly attributes to me.In addition the E_signature document DOES NOT provide the following : That the consumer has affirmatively consented to the use of electronic means" in the "with NO DATE" product category.

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