Total complaints
486
Filed since ( a
486 consumer complaints recorded in the CFPB Consumer Complaint Database, with breakdowns by product, state, and complaint year.
486 consumer complaints filed with the CFPB
This profile shows or the name and address of the original creditor's complaint history from CFPB public records. 486 consumers have filed complaints since ( a . The company has a 0% timely response rate and has provided relief in 0.4% of cases.
Total complaints
486
Filed since ( a
Timely response
0%
CFPB-tracked response window
Relief rate
0.4%
Closed with monetary or non-monetary relief
CFPB benchmark: response within 15 calendar days of filing.
Share closed with monetary or non-monetary relief.
How or the name and address of the original creditor's 486 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.
| Product | Complaints |
|---|---|
| or any portion thereof | 480 |
| or any portion therefore | 3 |
| the debt collector will send the consumer a verification of the debt or a copy of any judgment If the original creditor is different from the current creditor | 2 |
| where they DID NOT PROVIDE A DUNNING LETTER | 1 |
| State | Complaints |
|---|---|
| and a copy of such verification or judgment | 466 |
| and a copy of such validation and verification or judgment | 6 |
| and a copy of suchverification or judgment | 3 |
| and a copy of such verification or judgement | 3 |
| and a copy of such I am hereby disputing this debt and invoking my rights under the FDCPA and any other applicable state laws as well. | 2 |
| and a copy of such veri cation or judgment | 2 |
| and a copy of such : verification or judgment | 1 |
| is mailed to the consumer by the collector | 1 |
| as applicable.,,Resurgent Capital Services L.P.,NY,11213,,Consent provided,Web,2023-08-09,Closed with non-monetary relief,Yes,N/A,7372841 | 1 |
| as applicable.,,Resurgent Capital Services L.P.,NY,11213,,Consent provided,Web,2023-08-23,Closed with explanation,Yes,N/A,7373402 | 1 |
| Issue | Complaints |
|---|---|
| or that the consumer requests the name and address of the original creditor | 465 |
| or that the consumer request the name and address of the original creditor | 9 |
| or that the consumerrequests the name and address of the original creditor | 4 |
| the debt collector will provide that information If | 2 |
| or that the consumer requests the name and address of the original creditor | 1 |
| or that the consumer requests the name ad address of the original creditor | 1 |
| or that the consumer requests the name and address of the original creditor | 1 |
| or that the consumer requests the name and address of the original creditor | 1 |
| WHICH THEY DID NOT HONOR. They did not provide validation AND they took adverse action against my report during that validation period. This is a direct violation of ( b ) | 1 |
| or that the consumer requests the name and address of the original creditor | 1 |
Source: CFPB Consumer Complaint Database CFPB Consumer Complaint Database
or the name and address of the original creditor has accumulated 486 consumer complaints in the CFPB public database, with filings active across 10 U.S. states. Of those submissions, 486 include a consumer narrative — the verbatim description of the reported problem that the CFPB collects alongside each filing. The earliest complaint on file dates back to ( a , and the most recent logged activity is they did n, giving this record a multi-year window of observable consumer sentiment.
Looking at response behavior, or the name and address of the original creditor reports a 0% timely-response rate and has closed 0.2% of cases with a written explanation to the consumer. 0.4% of complaints were closed with monetary or non-monetary relief — an outcome signal that tracks how often consumers walked away with some form of remediation. A further 0% of responses were formally disputed by the consumer after the company replied, a useful marker of resolution quality independent of sheer volume. The most-reported product category for this record is "or any portion thereof", and the single most common underlying issue is "or that the consumer requests the name and address of the original creditor".
Complaint volume is heavily influenced by company size, customer base, and market footprint — larger financial institutions routinely carry more filings purely because they serve more consumers. A complaint is a consumer-reported allegation, not proven wrongdoing, and a timely or relief-flagged closure does not by itself confirm fault. Use this page as one input among many when evaluating or the name and address of the original creditor: cross-check against the CFPB Consumer Complaint Database directly, review your own contract terms, and consult a licensed professional for financial, legal, or regulatory advice. This page is informational only.
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Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.
or the name and address of the original creditor has received 486 consumer complaints filed with the Consumer Financial Protection Bureau.
or the name and address of the original creditor has a 0% timely response rate to CFPB complaints.
The most common issue reported against or the name and address of the original creditor is "or that the consumer requests the name and address of the original creditor" in the "or any portion thereof" product category.
Read our methodology — how this data is sourced, computed, and verified.