Total complaints
1
Filed since * *
2026 data Public-data reference. official source
or the merchant did not actually submit it to Synchrony
1 consumer complaints recorded in the CFPB Consumer Complaint Database, with breakdowns by product, state, and complaint year.
1 consumer complaints filed with the CFPB
This profile shows or the merchant did not actually submit it to Synchrony's complaint history from CFPB public records. 1 consumers have filed complaints since * * . The company has a 0% timely response rate and has provided relief in 0% of cases.
1
Total Complaints
0%
Timely Response
0%
Disputed
0%
Relief Provided
1
States Active
* *
Since
Timely response
0%
CFPB-tracked response window
Relief rate
0%
Closed with monetary or non-monetary relief
Timely response rate 0.0%
Federal benchmark
CFPB benchmark: response within 15 calendar days of filing.
Relief rate 0.0%
Industry median
Share closed with monetary or non-monetary relief.
or the merchant did not actually submit it to Synchrony complaint mix by product
- new information 1 100.0% – 0% relief
How or the merchant did not actually submit it to Synchrony's 1 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.
Complaints by Product
| Product | Complaints |
|---|---|
| new information regarding Synchrony 's continued mishandling of the dispute and disregard for the complaint submitted to the CFPB has continued | 1 |
Top States
| State | Complaints |
|---|---|
| and is once again misrepresenting the facts. Either scenario highlights serious due process violations. | 1 |
Top Issues
| Issue | Complaints |
|---|---|
| including evidence that : -They have once again recorded the dispute under the wrong dollar amount | 1 |
Source: CFPB Consumer Complaint Database CFPB Consumer Complaint Database
What the CFPB Record Shows About or the merchant did not actually submit it to Synchrony
or the merchant did not actually submit it to Synchrony has accumulated 1 consumer complaint in the CFPB public database, with filings active across 1 U.S. state. Of those submissions, 1 includes a consumer narrative — the verbatim description of the reported problem that the CFPB collects alongside each filing. The earliest complaint on file dates back to * * , and the most recent logged activity is * * * Sinc, giving this record a multi-year window of observable consumer sentiment.
Looking at response behavior, or the merchant did not actually submit it to Synchrony reports a 0% timely-response rate and has closed 0% of cases with a written explanation to the consumer. 0% of complaints were closed with monetary or non-monetary relief — an outcome signal that tracks how often consumers walked away with some form of remediation. A further 0% of responses were formally disputed by the consumer after the company replied, a useful marker of resolution quality independent of sheer volume. The most-reported product category for this record is "new information regarding Synchrony 's continued mishandling of the dispute and disregard for the complaint submitted to the CFPB has continued", and the single most common underlying issue is "including evidence that : -They have once again recorded the dispute under the wrong dollar amount".
Complaint volume is heavily influenced by company size, customer base, and market footprint — larger financial institutions routinely carry more filings purely because they serve more consumers. A complaint is a consumer-reported allegation, not proven wrongdoing, and a timely or relief-flagged closure does not by itself confirm fault. Use this page as one input among many when evaluating or the merchant did not actually submit it to Synchrony: cross-check against the CFPB Consumer Complaint Database directly, review your own contract terms, and consult a licensed professional for financial, legal, or regulatory advice. This page is informational only.
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Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.
Frequently Asked Questions
How many CFPB complaints does or the merchant did not actually submit it to Synchrony have?
or the merchant did not actually submit it to Synchrony has received 1 consumer complaints filed with the Consumer Financial Protection Bureau.
Does or the merchant did not actually submit it to Synchrony respond to complaints on time?
or the merchant did not actually submit it to Synchrony has a 0% timely response rate to CFPB complaints.
What is the most common complaint about or the merchant did not actually submit it to Synchrony?
The most common issue reported against or the merchant did not actually submit it to Synchrony is "including evidence that : -They have once again recorded the dispute under the wrong dollar amount" in the "new information regarding Synchrony 's continued mishandling of the dispute and disregard for the complaint submitted to the CFPB has continued" product category.
Read our methodology — how this data is sourced, computed, and verified.
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