Total complaints
1
Filed since Orig
1 consumer complaints recorded in the CFPB Consumer Complaint Database, with breakdowns by product, state, and complaint year.
1 consumer complaints filed with the CFPB
This profile shows or that this payment was made in the lower amount. The critical aspect is that this was insufficient to meet the amount I had originally set for the auto-pay payment's complaint history from CFPB public records. 1 consumers have filed complaints since Orig. The company has a 0% timely response rate and has provided relief in 0% of cases.
Total complaints
1
Filed since Orig
Timely response
0%
CFPB-tracked response window
Relief rate
0%
Closed with monetary or non-monetary relief
CFPB benchmark: response within 15 calendar days of filing.
Share closed with monetary or non-monetary relief.
How or that this payment was made in the lower amount. The critical aspect is that this was insufficient to meet the amount I had originally set for the auto-pay payment's 1 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.
| Product | Complaints |
|---|---|
| the final payment was scheduled for auto-pay | 1 |
| State | Complaints |
|---|---|
| thereby making me fail to pay off the right amount of {$290.00}. This meant that I had | 1 |
| Issue | Complaints |
|---|---|
| on XX/XX/XXXX. This would have been in the amount of {$290.00} to make the final payment within the promotional period of 12 months | 1 |
Source: CFPB Consumer Complaint Database CFPB Consumer Complaint Database
or that this payment was made in the lower amount. The critical aspect is that this was insufficient to meet the amount I had originally set for the auto-pay payment has accumulated 1 consumer complaint in the CFPB public database, with filings active across 1 U.S. state. Of those submissions, 1 includes a consumer narrative — the verbatim description of the reported problem that the CFPB collects alongside each filing. The earliest complaint on file dates back to Orig, and the most recent logged activity is Originally, giving this record a multi-year window of observable consumer sentiment.
Looking at response behavior, or that this payment was made in the lower amount. The critical aspect is that this was insufficient to meet the amount I had originally set for the auto-pay payment reports a 0% timely-response rate and has closed 0% of cases with a written explanation to the consumer. 0% of complaints were closed with monetary or non-monetary relief — an outcome signal that tracks how often consumers walked away with some form of remediation. A further 0% of responses were formally disputed by the consumer after the company replied, a useful marker of resolution quality independent of sheer volume. The most-reported product category for this record is "the final payment was scheduled for auto-pay", and the single most common underlying issue is "on XX/XX/XXXX. This would have been in the amount of {$290.00} to make the final payment within the promotional period of 12 months".
Complaint volume is heavily influenced by company size, customer base, and market footprint — larger financial institutions routinely carry more filings purely because they serve more consumers. A complaint is a consumer-reported allegation, not proven wrongdoing, and a timely or relief-flagged closure does not by itself confirm fault. Use this page as one input among many when evaluating or that this payment was made in the lower amount. The critical aspect is that this was insufficient to meet the amount I had originally set for the auto-pay payment: cross-check against the CFPB Consumer Complaint Database directly, review your own contract terms, and consult a licensed professional for financial, legal, or regulatory advice. This page is informational only.
Learn more about your rights and how to interpret complaint data.
Explore additional financial data about companies, lenders, and institutions on our partner portals.
Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.
or that this payment was made in the lower amount. The critical aspect is that this was insufficient to meet the amount I had originally set for the auto-pay payment has received 1 consumer complaints filed with the Consumer Financial Protection Bureau.
or that this payment was made in the lower amount. The critical aspect is that this was insufficient to meet the amount I had originally set for the auto-pay payment has a 0% timely response rate to CFPB complaints.
The most common issue reported against or that this payment was made in the lower amount. The critical aspect is that this was insufficient to meet the amount I had originally set for the auto-pay payment is "on XX/XX/XXXX. This would have been in the amount of {$290.00} to make the final payment within the promotional period of 12 months" in the "the final payment was scheduled for auto-pay" product category.
Read our methodology — how this data is sourced, computed, and verified.