Total complaints
20
Filed since CHOI
20 consumer complaints recorded in the CFPB Consumer Complaint Database, with breakdowns by product, state, and complaint year.
20 consumer complaints filed with the CFPB
This profile shows or that the consumer requests the name and address of the original creditor's complaint history from CFPB public records. 20 consumers have filed complaints since CHOI. The company has a 0% timely response rate and has provided relief in 0% of cases.
Total complaints
20
Filed since CHOI
Timely response
0%
CFPB-tracked response window
Relief rate
0%
Closed with monetary or non-monetary relief
CFPB benchmark: response within 15 calendar days of filing.
Share closed with monetary or non-monetary relief.
How or that the consumer requests the name and address of the original creditor's 20 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.
| Product | Complaints |
|---|---|
| oppress | 15 |
| the representative refused to adhere to its obligation to investigate a dispute stating | 1 |
| Fair Debt Collections Practices Act | 1 |
| FCRA | 1 |
| contents Within five days after the initial communication with a consumer in connection with the collection of any debt | 1 |
| I am writing in regards XXXX account on my credit report. On XXXX/XXXX/16 I have file a complain to the CFPB I sent a letter explaining that I do not believe I owe what you say I owe and | 1 |
| State | Complaints |
|---|---|
| the debt collector shall cease collection of the debt | 19 |
| the debt collector shall CEASE AND DESIST collection of the debt | 1 |
| Issue | Complaints |
|---|---|
| including | 15 |
| they arent allowed to file claims and its too late | 1 |
| 15 USC 1692g ( b ) | 1 |
| & TILA | 1 |
| unless the following information is contained in the initial communication or the consumer has paid the debt | 1 |
| 15 USC XXXX | 1 |
Source: CFPB Consumer Complaint Database CFPB Consumer Complaint Database
or that the consumer requests the name and address of the original creditor has accumulated 20 consumer complaints in the CFPB public database, with filings active across 2 U.S. states. Of those submissions, 20 include a consumer narrative — the verbatim description of the reported problem that the CFPB collects alongside each filing. The earliest complaint on file dates back to CHOI, and the most recent logged activity is XXXX XXXX , giving this record a multi-year window of observable consumer sentiment.
Looking at response behavior, or that the consumer requests the name and address of the original creditor reports a 0% timely-response rate and has closed 0% of cases with a written explanation to the consumer. 0% of complaints were closed with monetary or non-monetary relief — an outcome signal that tracks how often consumers walked away with some form of remediation. A further 0% of responses were formally disputed by the consumer after the company replied, a useful marker of resolution quality independent of sheer volume. The most-reported product category for this record is "oppress", and the single most common underlying issue is "including".
Complaint volume is heavily influenced by company size, customer base, and market footprint — larger financial institutions routinely carry more filings purely because they serve more consumers. A complaint is a consumer-reported allegation, not proven wrongdoing, and a timely or relief-flagged closure does not by itself confirm fault. Use this page as one input among many when evaluating or that the consumer requests the name and address of the original creditor: cross-check against the CFPB Consumer Complaint Database directly, review your own contract terms, and consult a licensed professional for financial, legal, or regulatory advice. This page is informational only.
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Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.
or that the consumer requests the name and address of the original creditor has received 20 consumer complaints filed with the Consumer Financial Protection Bureau.
or that the consumer requests the name and address of the original creditor has a 0% timely response rate to CFPB complaints.
The most common issue reported against or that the consumer requests the name and address of the original creditor is "including" in the "oppress" product category.
Read our methodology — how this data is sourced, computed, and verified.