Total complaints
17
Filed since Gene
17 consumer complaints recorded in the CFPB Consumer Complaint Database, with breakdowns by product, state, and complaint year.
17 consumer complaints filed with the CFPB
This profile shows or taking of any action in reliance upon this information is strictly prohibited. If you have received this communication in error's complaint history from CFPB public records. 17 consumers have filed complaints since Gene. The company has a 0% timely response rate and has provided relief in 0% of cases.
Total complaints
17
Filed since Gene
Timely response
0%
CFPB-tracked response window
Relief rate
0%
Closed with monetary or non-monetary relief
CFPB benchmark: response within 15 calendar days of filing.
Share closed with monetary or non-monetary relief.
How or taking of any action in reliance upon this information is strictly prohibited. If you have received this communication in error's 17 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.
| Product | Complaints |
|---|---|
| Capital One Investigations The information contained in this e-mail is confidential and/or proprietary to Capital One and/or its affiliates and may only be used solely in performance of work or services for Capital One. The information transmitted herewith is intended only for use by the individual or entity to which it is addressed. If the reader of this message is not the intended recipient | 14 |
| XXXX XXXX XXXX Confidentiality Notice : This e-mail message is intended for the recipient named above. The information contained in this email is confidential and/or proprietary to above mentioned parties.The information transmitted herewith is intended only for use by the individual or entity to which it is addressed. If the reader of this message is not the intended recipient | 3 |
| State | Complaints |
|---|---|
| please contact the sender and delete the material from your computer. | 14 |
| please contact the sender and delete the material from your computer.,Company has responded to the consumer and the CFPB and chooses not to provide a public response,Experian Information Solutions Inc.,GA,XXXXX,,Consent provided,Web,2023-07-12,Closed with explanation,Yes,N/A,7242743 | 1 |
| please contact the sender and delete the material from your computer.,,EQUIFAX | 1 |
| please contact the sender and delete the material from your computer.,Company has responded to the consumer and the CFPB and chooses not to provide a public response,TRANSUNION INTERMEDIATE HOLDINGS | 1 |
| Issue | Complaints |
|---|---|
| retransmission | 17 |
Source: CFPB Consumer Complaint Database CFPB Consumer Complaint Database
or taking of any action in reliance upon this information is strictly prohibited. If you have received this communication in error has accumulated 17 consumer complaints in the CFPB public database, with filings active across 4 U.S. states. Of those submissions, 17 include a consumer narrative — the verbatim description of the reported problem that the CFPB collects alongside each filing. The earliest complaint on file dates back to Gene, and the most recent logged activity is Thanks, giving this record a multi-year window of observable consumer sentiment.
Looking at response behavior, or taking of any action in reliance upon this information is strictly prohibited. If you have received this communication in error reports a 0% timely-response rate and has closed 0% of cases with a written explanation to the consumer. 0% of complaints were closed with monetary or non-monetary relief — an outcome signal that tracks how often consumers walked away with some form of remediation. A further 0% of responses were formally disputed by the consumer after the company replied, a useful marker of resolution quality independent of sheer volume. The most-reported product category for this record is "Capital One Investigations The information contained in this e-mail is confidential and/or proprietary to Capital One and/or its affiliates and may only be used solely in performance of work or services for Capital One. The information transmitted herewith is intended only for use by the individual or entity to which it is addressed. If the reader of this message is not the intended recipient", and the single most common underlying issue is "retransmission".
Complaint volume is heavily influenced by company size, customer base, and market footprint — larger financial institutions routinely carry more filings purely because they serve more consumers. A complaint is a consumer-reported allegation, not proven wrongdoing, and a timely or relief-flagged closure does not by itself confirm fault. Use this page as one input among many when evaluating or taking of any action in reliance upon this information is strictly prohibited. If you have received this communication in error: cross-check against the CFPB Consumer Complaint Database directly, review your own contract terms, and consult a licensed professional for financial, legal, or regulatory advice. This page is informational only.
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Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.
or taking of any action in reliance upon this information is strictly prohibited. If you have received this communication in error has received 17 consumer complaints filed with the Consumer Financial Protection Bureau.
or taking of any action in reliance upon this information is strictly prohibited. If you have received this communication in error has a 0% timely response rate to CFPB complaints.
The most common issue reported against or taking of any action in reliance upon this information is strictly prohibited. If you have received this communication in error is "retransmission" in the "Capital One Investigations The information contained in this e-mail is confidential and/or proprietary to Capital One and/or its affiliates and may only be used solely in performance of work or services for Capital One. The information transmitted herewith is intended only for use by the individual or entity to which it is addressed. If the reader of this message is not the intended recipient" product category.
Read our methodology — how this data is sourced, computed, and verified.