Total complaints
1
Filed since Part
1 consumer complaints recorded in the CFPB Consumer Complaint Database, with breakdowns by product, state, and complaint year.
1 consumer complaints filed with the CFPB
This profile shows or suspected illegal use such as drug money. None of these descriptions apply to my mortgage account being that US Bank knows who I am's complaint history from CFPB public records. 1 consumers have filed complaints since Part. The company has a 0% timely response rate and has provided relief in 0% of cases.
Total complaints
1
Filed since Part
Timely response
0%
CFPB-tracked response window
Relief rate
0%
Closed with monetary or non-monetary relief
CFPB benchmark: response within 15 calendar days of filing.
Share closed with monetary or non-monetary relief.
How or suspected illegal use such as drug money. None of these descriptions apply to my mortgage account being that US Bank knows who I am's 1 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.
| Product | Complaints |
|---|---|
| until the entire amount of your principle | 1 |
| State | Complaints |
|---|---|
| what account the funds are to be applied | 1 |
| Issue | Complaints |
|---|---|
| and escrow has been received. '' She did not answer my question of US Bank policy to not credit partial payments immediately. But she then states funds received that were less than the amount of your payment and the account the due date has passed | 1 |
Source: CFPB Consumer Complaint Database CFPB Consumer Complaint Database
or suspected illegal use such as drug money. None of these descriptions apply to my mortgage account being that US Bank knows who I am has accumulated 1 consumer complaint in the CFPB public database, with filings active across 1 U.S. state. Of those submissions, 1 includes a consumer narrative — the verbatim description of the reported problem that the CFPB collects alongside each filing. The earliest complaint on file dates back to Part, and the most recent logged activity is Partial pa, giving this record a multi-year window of observable consumer sentiment.
Looking at response behavior, or suspected illegal use such as drug money. None of these descriptions apply to my mortgage account being that US Bank knows who I am reports a 0% timely-response rate and has closed 0% of cases with a written explanation to the consumer. 0% of complaints were closed with monetary or non-monetary relief — an outcome signal that tracks how often consumers walked away with some form of remediation. A further 0% of responses were formally disputed by the consumer after the company replied, a useful marker of resolution quality independent of sheer volume. The most-reported product category for this record is "until the entire amount of your principle", and the single most common underlying issue is "and escrow has been received. '' She did not answer my question of US Bank policy to not credit partial payments immediately. But she then states funds received that were less than the amount of your payment and the account the due date has passed".
Complaint volume is heavily influenced by company size, customer base, and market footprint — larger financial institutions routinely carry more filings purely because they serve more consumers. A complaint is a consumer-reported allegation, not proven wrongdoing, and a timely or relief-flagged closure does not by itself confirm fault. Use this page as one input among many when evaluating or suspected illegal use such as drug money. None of these descriptions apply to my mortgage account being that US Bank knows who I am: cross-check against the CFPB Consumer Complaint Database directly, review your own contract terms, and consult a licensed professional for financial, legal, or regulatory advice. This page is informational only.
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Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.
or suspected illegal use such as drug money. None of these descriptions apply to my mortgage account being that US Bank knows who I am has received 1 consumer complaints filed with the Consumer Financial Protection Bureau.
or suspected illegal use such as drug money. None of these descriptions apply to my mortgage account being that US Bank knows who I am has a 0% timely response rate to CFPB complaints.
The most common issue reported against or suspected illegal use such as drug money. None of these descriptions apply to my mortgage account being that US Bank knows who I am is "and escrow has been received. '' She did not answer my question of US Bank policy to not credit partial payments immediately. But she then states funds received that were less than the amount of your payment and the account the due date has passed" in the "until the entire amount of your principle" product category.
Read our methodology — how this data is sourced, computed, and verified.