Total complaints
1
Filed since Purs
1 consumer complaints recorded in the CFPB Consumer Complaint Database, with breakdowns by product, state, and complaint year.
1 consumer complaints filed with the CFPB
This profile shows or service failure. According to XXXX and XXXX 's terms of service's complaint history from CFPB public records. 1 consumers have filed complaints since Purs. The company has a 0% timely response rate and has provided relief in 0% of cases.
Total complaints
1
Filed since Purs
Timely response
0%
CFPB-tracked response window
Relief rate
0%
Closed with monetary or non-monetary relief
CFPB benchmark: response within 15 calendar days of filing.
Share closed with monetary or non-monetary relief.
How or service failure. According to XXXX and XXXX 's terms of service's 1 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.
| Product | Complaints |
|---|---|
| leading to the cardholder feeling deceived This applies when the merchant 's advertising or sales materials significantly misrepresent the product or service | 1 |
| State | Complaints |
|---|---|
| card issuers encourage merchants to maintain high ethical standards and comply with XXXX and XXXX 's rules and regulations.,Company has responded to the consumer and the CFPB and chooses not to provide a public response,WELLS FARGO & COMPANY,NV,89139,,Consent provided,Web,2025-02-22,Closed with explanation,Yes,N/A,12093552 | 1 |
| Issue | Complaints |
|---|---|
| features | 1 |
Source: CFPB Consumer Complaint Database CFPB Consumer Complaint Database
or service failure. According to XXXX and XXXX 's terms of service has accumulated 1 consumer complaint in the CFPB public database, with filings active across 1 U.S. state. Of those submissions, 1 includes a consumer narrative — the verbatim description of the reported problem that the CFPB collects alongside each filing. The earliest complaint on file dates back to Purs, and the most recent logged activity is Pursuant t, giving this record a multi-year window of observable consumer sentiment.
Looking at response behavior, or service failure. According to XXXX and XXXX 's terms of service reports a 0% timely-response rate and has closed 0% of cases with a written explanation to the consumer. 0% of complaints were closed with monetary or non-monetary relief — an outcome signal that tracks how often consumers walked away with some form of remediation. A further 0% of responses were formally disputed by the consumer after the company replied, a useful marker of resolution quality independent of sheer volume. The most-reported product category for this record is "leading to the cardholder feeling deceived This applies when the merchant 's advertising or sales materials significantly misrepresent the product or service", and the single most common underlying issue is "features".
Complaint volume is heavily influenced by company size, customer base, and market footprint — larger financial institutions routinely carry more filings purely because they serve more consumers. A complaint is a consumer-reported allegation, not proven wrongdoing, and a timely or relief-flagged closure does not by itself confirm fault. Use this page as one input among many when evaluating or service failure. According to XXXX and XXXX 's terms of service: cross-check against the CFPB Consumer Complaint Database directly, review your own contract terms, and consult a licensed professional for financial, legal, or regulatory advice. This page is informational only.
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Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.
or service failure. According to XXXX and XXXX 's terms of service has received 1 consumer complaints filed with the Consumer Financial Protection Bureau.
or service failure. According to XXXX and XXXX 's terms of service has a 0% timely response rate to CFPB complaints.
The most common issue reported against or service failure. According to XXXX and XXXX 's terms of service is "features" in the "leading to the cardholder feeling deceived This applies when the merchant 's advertising or sales materials significantly misrepresent the product or service" product category.
Read our methodology — how this data is sourced, computed, and verified.