Total complaints
1
Filed since Thes
1 consumer complaints recorded in the CFPB Consumer Complaint Database, with breakdowns by product, state, and complaint year.
1 consumer complaints filed with the CFPB
This profile shows or removed entirely. Instead's complaint history from CFPB public records. 1 consumers have filed complaints since Thes. The company has a 0% timely response rate and has provided relief in 0% of cases.
Total complaints
1
Filed since Thes
Timely response
0%
CFPB-tracked response window
Relief rate
0%
Closed with monetary or non-monetary relief
CFPB benchmark: response within 15 calendar days of filing.
Share closed with monetary or non-monetary relief.
How or removed entirely. Instead's 1 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.
| Product | Complaints |
|---|---|
| a court judgment was entered on XX/XX/year> | 1 |
| State | Complaints |
|---|---|
| XXXX XXXX continues to report : Outstanding balances ( despite legal resolution ) Charge-off status ( which is duplicative of the judgment ) No public record of the judgment listed in the credit file ( a material omission ) These inaccuracies have caused direct harm to my security clearance | 1 |
| Issue | Complaints |
|---|---|
| XXXX XXXX continues to report charge-off balances as if the debts are still collectible | 1 |
Source: CFPB Consumer Complaint Database CFPB Consumer Complaint Database
or removed entirely. Instead has accumulated 1 consumer complaint in the CFPB public database, with filings active across 1 U.S. state. Of those submissions, 1 includes a consumer narrative — the verbatim description of the reported problem that the CFPB collects alongside each filing. The earliest complaint on file dates back to Thes, and the most recent logged activity is These acco, giving this record a multi-year window of observable consumer sentiment.
Looking at response behavior, or removed entirely. Instead reports a 0% timely-response rate and has closed 0% of cases with a written explanation to the consumer. 0% of complaints were closed with monetary or non-monetary relief — an outcome signal that tracks how often consumers walked away with some form of remediation. A further 0% of responses were formally disputed by the consumer after the company replied, a useful marker of resolution quality independent of sheer volume. The most-reported product category for this record is "a court judgment was entered on XX/XX/year>", and the single most common underlying issue is "XXXX XXXX continues to report charge-off balances as if the debts are still collectible".
Complaint volume is heavily influenced by company size, customer base, and market footprint — larger financial institutions routinely carry more filings purely because they serve more consumers. A complaint is a consumer-reported allegation, not proven wrongdoing, and a timely or relief-flagged closure does not by itself confirm fault. Use this page as one input among many when evaluating or removed entirely. Instead: cross-check against the CFPB Consumer Complaint Database directly, review your own contract terms, and consult a licensed professional for financial, legal, or regulatory advice. This page is informational only.
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Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.
or removed entirely. Instead has received 1 consumer complaints filed with the Consumer Financial Protection Bureau.
or removed entirely. Instead has a 0% timely response rate to CFPB complaints.
The most common issue reported against or removed entirely. Instead is "XXXX XXXX continues to report charge-off balances as if the debts are still collectible" in the "a court judgment was entered on XX/XX/year>" product category.
Read our methodology — how this data is sourced, computed, and verified.