Total complaints
1
Filed since Conc
2026 data Public-data reference. official source
or payment history )
1 consumer complaints recorded in the CFPB Consumer Complaint Database, with breakdowns by product, state, and complaint year.
1 consumer complaints filed with the CFPB
This profile shows or payment history )'s complaint history from CFPB public records. 1 consumers have filed complaints since Conc. The company has a 0% timely response rate and has provided relief in 0% of cases.
1
Total Complaints
0%
Timely Response
0%
Disputed
0%
Relief Provided
1
States Active
Conc
Since
Timely response
0%
CFPB-tracked response window
Relief rate
0%
Closed with monetary or non-monetary relief
Timely response rate 0.0%
Federal benchmark
CFPB benchmark: response within 15 calendar days of filing.
Relief rate 0.0%
Industry median
Share closed with monetary or non-monetary relief.
or payment history ) complaint mix by product
- I immediately 1 100.0% – 0% relief
How or payment history )'s 1 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.
Complaints by Product
| Product | Complaints |
|---|---|
| I immediately called Citi 's customer service line at XXXX to inquire about the reasons. After being transferred | 1 |
Top States
| State | Complaints |
|---|---|
| XXXX stated that she was unable to disclose any additional details due to company policy. She also refused to provide any guidance on what steps I could take to qualify in the future | 1 |
Top Issues
| Issue | Complaints |
|---|---|
| a supervisor in the Applications Department ( employee ID or reference number not provided during the call ). She informed me that the sole reason for the denial was that my credit history was too short. '' When I pressed for more information | 1 |
Source: CFPB Consumer Complaint Database CFPB Consumer Complaint Database
What the CFPB Record Shows About or payment history )
or payment history ) has accumulated 1 consumer complaint in the CFPB public database, with filings active across 1 U.S. state. Of those submissions, 0 include a consumer narrative — the verbatim description of the reported problem that the CFPB collects alongside each filing. The earliest complaint on file dates back to Conc, and the most recent logged activity is Concerned , giving this record a multi-year window of observable consumer sentiment.
Looking at response behavior, or payment history ) reports a 0% timely-response rate and has closed 0% of cases with a written explanation to the consumer. 0% of complaints were closed with monetary or non-monetary relief — an outcome signal that tracks how often consumers walked away with some form of remediation. A further 0% of responses were formally disputed by the consumer after the company replied, a useful marker of resolution quality independent of sheer volume. The most-reported product category for this record is "I immediately called Citi 's customer service line at XXXX to inquire about the reasons. After being transferred", and the single most common underlying issue is "a supervisor in the Applications Department ( employee ID or reference number not provided during the call ). She informed me that the sole reason for the denial was that my credit history was too short. '' When I pressed for more information".
Complaint volume is heavily influenced by company size, customer base, and market footprint — larger financial institutions routinely carry more filings purely because they serve more consumers. A complaint is a consumer-reported allegation, not proven wrongdoing, and a timely or relief-flagged closure does not by itself confirm fault. Use this page as one input among many when evaluating or payment history ): cross-check against the CFPB Consumer Complaint Database directly, review your own contract terms, and consult a licensed professional for financial, legal, or regulatory advice. This page is informational only.
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Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.
Frequently Asked Questions
How many CFPB complaints does or payment history ) have?
or payment history ) has received 1 consumer complaints filed with the Consumer Financial Protection Bureau.
Does or payment history ) respond to complaints on time?
or payment history ) has a 0% timely response rate to CFPB complaints.
What is the most common complaint about or payment history )?
The most common issue reported against or payment history ) is "a supervisor in the Applications Department ( employee ID or reference number not provided during the call ). She informed me that the sole reason for the denial was that my credit history was too short. '' When I pressed for more information" in the "I immediately called Citi 's customer service line at XXXX to inquire about the reasons. After being transferred" product category.
Read our methodology — how this data is sourced, computed, and verified.
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