Total complaints
1
Filed since Re-o
1 consumer complaints recorded in the CFPB Consumer Complaint Database, with breakdowns by product, state, and complaint year.
1 consumer complaints filed with the CFPB
This profile shows or our agreement does it state they process the order at their discretion. The agreement is intentionally vague to hide the fact that the participate in reordering transactions.,Company has responded to the consumer and the CFPB and chooses not to provide a public response,SUNTRUST BANKS's complaint history from CFPB public records. 1 consumers have filed complaints since Re-o. The company has a 0% timely response rate and has provided relief in 0% of cases.
Total complaints
1
Filed since Re-o
Timely response
0%
CFPB-tracked response window
Relief rate
0%
Closed with monetary or non-monetary relief
CFPB benchmark: response within 15 calendar days of filing.
Share closed with monetary or non-monetary relief.
How or our agreement does it state they process the order at their discretion. The agreement is intentionally vague to hide the fact that the participate in reordering transactions.,Company has responded to the consumer and the CFPB and chooses not to provide a public response,SUNTRUST BANKS's 1 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.
| Product | Complaints |
|---|---|
| processing batches of transactions in a random order or order received is a neutral approach ; however | 1 |
| State | Complaints |
|---|---|
| INC.,FL,32207,,Consent provided,Web,2016-06-17,Closed with monetary relief,Yes,Yes,1971216 | 1 |
| Issue | Complaints |
|---|---|
| batches ) cleared in order to increase the number of overdrafts and maximize fees. '' Both you and the customer service agents we have talked to state | 1 |
Source: CFPB Consumer Complaint Database CFPB Consumer Complaint Database
or our agreement does it state they process the order at their discretion. The agreement is intentionally vague to hide the fact that the participate in reordering transactions.,Company has responded to the consumer and the CFPB and chooses not to provide a public response,SUNTRUST BANKS has accumulated 1 consumer complaint in the CFPB public database, with filings active across 1 U.S. state. Of those submissions, 1 includes a consumer narrative — the verbatim description of the reported problem that the CFPB collects alongside each filing. The earliest complaint on file dates back to Re-o, and the most recent logged activity is Re-orderin, giving this record a multi-year window of observable consumer sentiment.
Looking at response behavior, or our agreement does it state they process the order at their discretion. The agreement is intentionally vague to hide the fact that the participate in reordering transactions.,Company has responded to the consumer and the CFPB and chooses not to provide a public response,SUNTRUST BANKS reports a 0% timely-response rate and has closed 0% of cases with a written explanation to the consumer. 0% of complaints were closed with monetary or non-monetary relief — an outcome signal that tracks how often consumers walked away with some form of remediation. A further 0% of responses were formally disputed by the consumer after the company replied, a useful marker of resolution quality independent of sheer volume. The most-reported product category for this record is "processing batches of transactions in a random order or order received is a neutral approach ; however", and the single most common underlying issue is "batches ) cleared in order to increase the number of overdrafts and maximize fees. '' Both you and the customer service agents we have talked to state".
Complaint volume is heavily influenced by company size, customer base, and market footprint — larger financial institutions routinely carry more filings purely because they serve more consumers. A complaint is a consumer-reported allegation, not proven wrongdoing, and a timely or relief-flagged closure does not by itself confirm fault. Use this page as one input among many when evaluating or our agreement does it state they process the order at their discretion. The agreement is intentionally vague to hide the fact that the participate in reordering transactions.,Company has responded to the consumer and the CFPB and chooses not to provide a public response,SUNTRUST BANKS: cross-check against the CFPB Consumer Complaint Database directly, review your own contract terms, and consult a licensed professional for financial, legal, or regulatory advice. This page is informational only.
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Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.
or our agreement does it state they process the order at their discretion. The agreement is intentionally vague to hide the fact that the participate in reordering transactions.,Company has responded to the consumer and the CFPB and chooses not to provide a public response,SUNTRUST BANKS has received 1 consumer complaints filed with the Consumer Financial Protection Bureau.
or our agreement does it state they process the order at their discretion. The agreement is intentionally vague to hide the fact that the participate in reordering transactions.,Company has responded to the consumer and the CFPB and chooses not to provide a public response,SUNTRUST BANKS has a 0% timely response rate to CFPB complaints.
The most common issue reported against or our agreement does it state they process the order at their discretion. The agreement is intentionally vague to hide the fact that the participate in reordering transactions.,Company has responded to the consumer and the CFPB and chooses not to provide a public response,SUNTRUST BANKS is "batches ) cleared in order to increase the number of overdrafts and maximize fees. '' Both you and the customer service agents we have talked to state" in the "processing batches of transactions in a random order or order received is a neutral approach ; however" product category.
Read our methodology — how this data is sourced, computed, and verified.