Total complaints
1
Filed since we t
1 consumer complaints recorded in the CFPB Consumer Complaint Database, with breakdowns by product, state, and complaint year.
1 consumer complaints filed with the CFPB
This profile shows or otherwise misused. We are also further enhancing the security of our systems to help Prevent Incidents like XXXX XXXX XXXX in the tuture To help relieve concerns following this incident's complaint history from CFPB public records. 1 consumers have filed complaints since we t. The company has a 0% timely response rate and has provided relief in 0% of cases.
Total complaints
1
Filed since we t
Timely response
0%
CFPB-tracked response window
Relief rate
0%
Closed with monetary or non-monetary relief
CFPB benchmark: response within 15 calendar days of filing.
Share closed with monetary or non-monetary relief.
How or otherwise misused. We are also further enhancing the security of our systems to help Prevent Incidents like XXXX XXXX XXXX in the tuture To help relieve concerns following this incident's 1 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.
| Product | Complaints |
|---|---|
| we immediately took steps to identify and remediate it | 1 |
| State | Complaints |
|---|---|
| we are providing you with access to XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX Credit Score services at no charge . These services provide you with alerts when changes occur to your credit file for 24 months from the date of enrollment. This alert is sent to you the same day that the change or update takes place with the bureau. Finally | 1 |
| Issue | Complaints |
|---|---|
| changing account passwords | 1 |
Source: CFPB Consumer Complaint Database CFPB Consumer Complaint Database
or otherwise misused. We are also further enhancing the security of our systems to help Prevent Incidents like XXXX XXXX XXXX in the tuture To help relieve concerns following this incident has accumulated 1 consumer complaint in the CFPB public database, with filings active across 1 U.S. state. Of those submissions, 1 includes a consumer narrative — the verbatim description of the reported problem that the CFPB collects alongside each filing. The earliest complaint on file dates back to we t, and the most recent logged activity is we take th, giving this record a multi-year window of observable consumer sentiment.
Looking at response behavior, or otherwise misused. We are also further enhancing the security of our systems to help Prevent Incidents like XXXX XXXX XXXX in the tuture To help relieve concerns following this incident reports a 0% timely-response rate and has closed 0% of cases with a written explanation to the consumer. 0% of complaints were closed with monetary or non-monetary relief — an outcome signal that tracks how often consumers walked away with some form of remediation. A further 0% of responses were formally disputed by the consumer after the company replied, a useful marker of resolution quality independent of sheer volume. The most-reported product category for this record is "we immediately took steps to identify and remediate it", and the single most common underlying issue is "changing account passwords".
Complaint volume is heavily influenced by company size, customer base, and market footprint — larger financial institutions routinely carry more filings purely because they serve more consumers. A complaint is a consumer-reported allegation, not proven wrongdoing, and a timely or relief-flagged closure does not by itself confirm fault. Use this page as one input among many when evaluating or otherwise misused. We are also further enhancing the security of our systems to help Prevent Incidents like XXXX XXXX XXXX in the tuture To help relieve concerns following this incident: cross-check against the CFPB Consumer Complaint Database directly, review your own contract terms, and consult a licensed professional for financial, legal, or regulatory advice. This page is informational only.
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Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.
or otherwise misused. We are also further enhancing the security of our systems to help Prevent Incidents like XXXX XXXX XXXX in the tuture To help relieve concerns following this incident has received 1 consumer complaints filed with the Consumer Financial Protection Bureau.
or otherwise misused. We are also further enhancing the security of our systems to help Prevent Incidents like XXXX XXXX XXXX in the tuture To help relieve concerns following this incident has a 0% timely response rate to CFPB complaints.
The most common issue reported against or otherwise misused. We are also further enhancing the security of our systems to help Prevent Incidents like XXXX XXXX XXXX in the tuture To help relieve concerns following this incident is "changing account passwords" in the "we immediately took steps to identify and remediate it" product category.
Read our methodology — how this data is sourced, computed, and verified.