2026 data Public-data reference. official source

or otherwise

68 consumer complaints recorded in the CFPB Consumer Complaint Database, with breakdowns by product, state, and complaint year.

68 consumer complaints filed with the CFPB

This profile shows or otherwise's complaint history from CFPB public records. 68 consumers have filed complaints since ( a . The company has a 0% timely response rate and has provided relief in 0% of cases.

68
Total Complaints
0%
Timely Response
0%
Disputed
0%
Relief Provided
19
States Active
( a
Since

Total complaints

68

Filed since ( a

Timely response

0%

CFPB-tracked response window

Relief rate

0%

Closed with monetary or non-monetary relief

Timely response rate 0.0%
Federal benchmark

CFPB benchmark: response within 15 calendar days of filing.

Relief rate 0.0%
Industry median

Share closed with monetary or non-monetary relief.

or otherwise complaint mix by product

Total complaints: 68

or otherwise complaint mix by product Horizontal strip chart. Width of each segment is proportional to that category's share of the 68 total complaints. Trend arrow shows rolling 12-month direction. Inline badge shows resolution rate (% closed with relief). he is: 27 complaints (47.4%), resolution 0.0% he is 47.4% XXXX: 10 complaints (17.5%), resolution 0.0% XXXX 17.5% Section 604: 7 complaints (12.3%), resolution 0.0% Section 604 12.3% Experian: 4 complaints (7.0%), resolution 0.0% Experian 7.0% 15 USC: 3 complaints (5.3%), resolution 0.0% consumer reporting: 3 complaints (5.3%), resolution 0.0% they have: 3 complaints (5.3%), resolution 0.0%
  • he is 27 47.4% 0% relief
  • XXXX 10 17.5% 0% relief
  • Section 604 7 12.3% 0% relief
  • Experian 4 7.0% 0% relief
  • 15 USC 3 5.3% 0% relief
  • consumer reporting 3 5.3% 0% relief
  • they have 3 5.3% 0% relief

How or otherwise's 68 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.

Complaints by Product

Product Complaints
he is not liable for any finance or other charge 27
XXXX 10
Section 604 ( a ) ( 2 ) states that a consumer reporting agency may furnish a consumer report only in accordance with the written instructions of the consumer to whom it relates. I have not provided written consent to Equifax 7
Experian 4
15 USC 1681 section 604 ( a ) ( 2 ) clearly states that In general Subject to subsection ( c ) 3
consumer reporting agencies may only furnish a consumer report under the written instructions of the consumer. However 3
they have failed to take the necessary corrective actions. As such 3
he is not liable for any finance or other charges 2
Equifax 2
Section 604 ( a ) ( 2 ) states that a consumer reporting agency may furnish a consumer report only in accordance with the written instructions of the consumer to whom it relates. I have not provided written consent to XXXX 2
according to 12 CFR 1016.7 2
or in any other manner 1
I am not liable for any finance or other charge 1
you will find this Act still on the books today! Subdivision ( b ) of Section 5 of the Act of October 6 1

Top States

State Complaints
and shall take any action necessary or appropriate to reflect the termination of any security interest created under the transaction. If the creditor has delivered any property to the obligor 22
is hereby revoked. 17
and shall take any action necessary or appropriate to reflect the termination of any security interest created under the transaction. 5
it is revoked. 15USC 6802 ( b ) ( c ) states that A financial institution may not disclose nonpublic personal information to a nonaffiliated third party unless the consumer is explained how the consumer can exercise that nondisclosure option ''. 15 USC1681 states Except as authorized under subsections ( b ) no consumer reporting agency may make any consumer report containing any of the following items of information ''. All of the mentioned credit agencies are not maintaining reasonable procedures and violated 12 CFR 1016.7 US Code 1681s -2 15 US Code 1681 3
is hereby revoked. My right to privacy and control over my information is protected under 15 U.S. Code 6802 3
previously given to Equifax 3
is revoked. According to 15 U.S.C. 6802 2
previously given to XXXX 2
solely by reason of being a member of the limited liability company. 1
is revoked regarding the XXXX XXXX Account # XXXX XXXX XXXX XXXX ( ACCOUNT NUMBER ENDING XXXX ) XXXX XXXX XXXX ( ACCOUNT NUMBER ENDING XXXX ) 15 U.S. Code 1681s2 ( A ) ( 1 ) A states : A person shall not furnish any information relating to a consumer to any consumer reporting agency if the person knows or has reasonable cause to believe that the information is inaccurate. '' You are now on notice that this information is in fact inaccurate. 1
is REVOKED.,,EQUIFAX 1
is revoked regarding the XXXX XXXX Account # XXXX XXXX XXXX XXXX ( ACCOUNT NUMBER ENDING XXXX ) XXXX XXXX XXXX ( ACCOUNT NUMBER ENDING XXXX ) 15 U.S. Code 1681s2 ( A ) ( 1 ) A states : A person shall not furnish any information relating to a consumer to any consumer reporting agency if the person knows or has reasonable cause to believe that the information is inaccurate. '' You are now on notice that this information is in fact inaccurate. 1
and shall take any action necessary or appropriate to reflect the termination of any security interest created under the transaction. If Toyota Motor Credit Corporation has delivered any property to the me 1
previously given to TransUnion 1
is REVOKED.,Company has responded to the consumer and the CFPB and chooses not to provide a public response,TRANSUNION INTERMEDIATE HOLDINGS 1
and shall take any action necessary or appropriate to reflect the termination of any security interest created under the transaction.,,Garcadia Financial LLC,TX,XXXXX,,Consent provided,Web,2021-09-22,Closed with explanation,Yes,N/A,4746348 1
investigate 1
and shall take any action necessary or appropriate to reflect the termination of any security interest created under the transaction.,Company has responded to the consumer and the CFPB and chooses not to provide a public response,ALLY FINANCIAL INC.,MI,48340,Older American,Consent provided,Web,2024-07-05,Closed with explanation,Yes,N/A,9436998 1
is REVOKED.,Company has responded to the consumer and the CFPB and chooses not to provide a public response,Experian Information Solutions Inc.,NJ,07017,,Consent provided,Web,2024-03-25,Closed with explanation,Yes,N/A,8621592 1

Top Issues

Issue Complaints
including any such interest arising by operation of law 30
whether verbal 16
or the furnisher of information to report this account. Any previous consent 9
whether it be verbal 3
and the furnisher 's of such information. Any prior consent 3
whether written 3
XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX whether it be verbal 2
obligation 1
as amended 1

Source: CFPB Consumer Complaint Database CFPB Consumer Complaint Database

What the CFPB Record Shows About or otherwise

or otherwise has accumulated 68 consumer complaints in the CFPB public database, with filings active across 19 U.S. states. Of those submissions, 32 include a consumer narrative — the verbatim description of the reported problem that the CFPB collects alongside each filing. The earliest complaint on file dates back to ( a , and the most recent logged activity is went to a , giving this record a multi-year window of observable consumer sentiment.

Looking at response behavior, or otherwise reports a 0% timely-response rate and has closed 1.5% of cases with a written explanation to the consumer. 0% of complaints were closed with monetary or non-monetary relief — an outcome signal that tracks how often consumers walked away with some form of remediation. A further 0% of responses were formally disputed by the consumer after the company replied, a useful marker of resolution quality independent of sheer volume. The most-reported product category for this record is "he is not liable for any finance or other charge", and the single most common underlying issue is "including any such interest arising by operation of law".

Complaint volume is heavily influenced by company size, customer base, and market footprint — larger financial institutions routinely carry more filings purely because they serve more consumers. A complaint is a consumer-reported allegation, not proven wrongdoing, and a timely or relief-flagged closure does not by itself confirm fault. Use this page as one input among many when evaluating or otherwise: cross-check against the CFPB Consumer Complaint Database directly, review your own contract terms, and consult a licensed professional for financial, legal, or regulatory advice. This page is informational only.

Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.

Frequently Asked Questions

How many CFPB complaints does or otherwise have?

or otherwise has received 68 consumer complaints filed with the Consumer Financial Protection Bureau.

Does or otherwise respond to complaints on time?

or otherwise has a 0% timely response rate to CFPB complaints.

What is the most common complaint about or otherwise?

The most common issue reported against or otherwise is "including any such interest arising by operation of law" in the "he is not liable for any finance or other charge" product category.

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