2026 data Public-data reference. official source

or other legitimate alternative method ).,Company has responded to the consumer and the CFPB and chooses not to provide a public response,CITIBANK

1 consumer complaints recorded in the CFPB Consumer Complaint Database, with breakdowns by product, state, and complaint year.

1 consumer complaints filed with the CFPB

This profile shows or other legitimate alternative method ).,Company has responded to the consumer and the CFPB and chooses not to provide a public response,CITIBANK's complaint history from CFPB public records. 1 consumers have filed complaints since This. The company has a 0% timely response rate and has provided relief in 0% of cases.

1
Total Complaints
0%
Timely Response
0%
Disputed
0%
Relief Provided
1
States Active
This
Since

Total complaints

1

Filed since This

Timely response

0%

CFPB-tracked response window

Relief rate

0%

Closed with monetary or non-monetary relief

Timely response rate 0.0%
Federal benchmark

CFPB benchmark: response within 15 calendar days of filing.

Relief rate 0.0%
Industry median

Share closed with monetary or non-monetary relief.

or other legitimate alternative method ).,Company has responded to the consumer and the CFPB and chooses not to provide a public response,CITIBANK complaint mix by product

Total complaints: 1

or other legitimate alternative method ).,Company has responded to the consumer and the CFPB and chooses not to provide a public response,CITIBANK complaint mix by product Horizontal strip chart. Width of each segment is proportional to that category's share of the 1 total complaints. Trend arrow shows rolling 12-month direction. Inline badge shows resolution rate (% closed with relief). existing Citi: 1 complaints (100.0%), resolution 0.0% existing Citi 100.0%
  • existing Citi 1 100.0% 0% relief

How or other legitimate alternative method ).,Company has responded to the consumer and the CFPB and chooses not to provide a public response,CITIBANK's 1 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.

Complaints by Product

Product Complaints
existing Citi credit cards 1

Top States

State Complaints
N.A.,CT,06484,,Consent provided,Web,2025-12-23,Closed with non-monetary relief,Yes,N/A,18237127 1

Top Issues

Issue Complaints
so it appears that it the application was not even fully run. The application status immediately flipped to denial after the 5th failed ID verification call on Sunday 1

Source: CFPB Consumer Complaint Database CFPB Consumer Complaint Database

What the CFPB Record Shows About or other legitimate alternative method ).,Company has responded to the consumer and the CFPB and chooses not to provide a public response,CITIBANK

or other legitimate alternative method ).,Company has responded to the consumer and the CFPB and chooses not to provide a public response,CITIBANK has accumulated 1 consumer complaint in the CFPB public database, with filings active across 1 U.S. state. Of those submissions, 1 includes a consumer narrative — the verbatim description of the reported problem that the CFPB collects alongside each filing. The earliest complaint on file dates back to This, and the most recent logged activity is This denia, giving this record a multi-year window of observable consumer sentiment.

Looking at response behavior, or other legitimate alternative method ).,Company has responded to the consumer and the CFPB and chooses not to provide a public response,CITIBANK reports a 0% timely-response rate and has closed 0% of cases with a written explanation to the consumer. 0% of complaints were closed with monetary or non-monetary relief — an outcome signal that tracks how often consumers walked away with some form of remediation. A further 0% of responses were formally disputed by the consumer after the company replied, a useful marker of resolution quality independent of sheer volume. The most-reported product category for this record is "existing Citi credit cards", and the single most common underlying issue is "so it appears that it the application was not even fully run. The application status immediately flipped to denial after the 5th failed ID verification call on Sunday".

Complaint volume is heavily influenced by company size, customer base, and market footprint — larger financial institutions routinely carry more filings purely because they serve more consumers. A complaint is a consumer-reported allegation, not proven wrongdoing, and a timely or relief-flagged closure does not by itself confirm fault. Use this page as one input among many when evaluating or other legitimate alternative method ).,Company has responded to the consumer and the CFPB and chooses not to provide a public response,CITIBANK: cross-check against the CFPB Consumer Complaint Database directly, review your own contract terms, and consult a licensed professional for financial, legal, or regulatory advice. This page is informational only.

Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.

Frequently Asked Questions

How many CFPB complaints does or other legitimate alternative method ).,Company has responded to the consumer and the CFPB and chooses not to provide a public response,CITIBANK have?

or other legitimate alternative method ).,Company has responded to the consumer and the CFPB and chooses not to provide a public response,CITIBANK has received 1 consumer complaints filed with the Consumer Financial Protection Bureau.

Does or other legitimate alternative method ).,Company has responded to the consumer and the CFPB and chooses not to provide a public response,CITIBANK respond to complaints on time?

or other legitimate alternative method ).,Company has responded to the consumer and the CFPB and chooses not to provide a public response,CITIBANK has a 0% timely response rate to CFPB complaints.

What is the most common complaint about or other legitimate alternative method ).,Company has responded to the consumer and the CFPB and chooses not to provide a public response,CITIBANK?

The most common issue reported against or other legitimate alternative method ).,Company has responded to the consumer and the CFPB and chooses not to provide a public response,CITIBANK is "so it appears that it the application was not even fully run. The application status immediately flipped to denial after the 5th failed ID verification call on Sunday" in the "existing Citi credit cards" product category.

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