Total complaints
1
Filed since Smal
1 consumer complaints recorded in the CFPB Consumer Complaint Database, with breakdowns by product, state, and complaint year.
1 consumer complaints filed with the CFPB
This profile shows or other cash equivalents. Additional Card Members on your account are not eligible to receive the Card statement credit. To receive the Card statement credit's complaint history from CFPB public records. 1 consumers have filed complaints since Smal. The company has a 0% timely response rate and has provided relief in 0% of cases.
Total complaints
1
Filed since Smal
Timely response
0%
CFPB-tracked response window
Relief rate
0%
Closed with monetary or non-monetary relief
CFPB benchmark: response within 15 calendar days of filing.
Share closed with monetary or non-monetary relief.
How or other cash equivalents. Additional Card Members on your account are not eligible to receive the Card statement credit. To receive the Card statement credit's 1 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.
| Product | Complaints |
|---|---|
| starting from the date that your account is opened. The statement credit will be applied 8-12 weeks after the Threshold Amount is met. Eligible purchases to meet the Threshold Amount of this offer include those made by both the Basic and Additional Card Members on the Card Account. Eligible purchases are purchases for goods and services minus returns and other credits. Eligible purchases do NOT include fees or interest charges | 1 |
| State | Complaints |
|---|---|
| your Card account must not be canceled or past due at the time the Card statement credit is posted to your account. You can earn a {$300.00} Card Statement Credit after you spend {$1000.00} or more on eligible purchases on your Card within your first 3 months of Card Membership starting from the date that your account is opened. In rare instances | 1 |
| Issue | Complaints |
|---|---|
| purchase of travelers checks | 1 |
Source: CFPB Consumer Complaint Database CFPB Consumer Complaint Database
or other cash equivalents. Additional Card Members on your account are not eligible to receive the Card statement credit. To receive the Card statement credit has accumulated 1 consumer complaint in the CFPB public database, with filings active across 1 U.S. state. Of those submissions, 1 includes a consumer narrative — the verbatim description of the reported problem that the CFPB collects alongside each filing. The earliest complaint on file dates back to Smal, and the most recent logged activity is Small prin, giving this record a multi-year window of observable consumer sentiment.
Looking at response behavior, or other cash equivalents. Additional Card Members on your account are not eligible to receive the Card statement credit. To receive the Card statement credit reports a 0% timely-response rate and has closed 0% of cases with a written explanation to the consumer. 0% of complaints were closed with monetary or non-monetary relief — an outcome signal that tracks how often consumers walked away with some form of remediation. A further 0% of responses were formally disputed by the consumer after the company replied, a useful marker of resolution quality independent of sheer volume. The most-reported product category for this record is "starting from the date that your account is opened. The statement credit will be applied 8-12 weeks after the Threshold Amount is met. Eligible purchases to meet the Threshold Amount of this offer include those made by both the Basic and Additional Card Members on the Card Account. Eligible purchases are purchases for goods and services minus returns and other credits. Eligible purchases do NOT include fees or interest charges", and the single most common underlying issue is "purchase of travelers checks".
Complaint volume is heavily influenced by company size, customer base, and market footprint — larger financial institutions routinely carry more filings purely because they serve more consumers. A complaint is a consumer-reported allegation, not proven wrongdoing, and a timely or relief-flagged closure does not by itself confirm fault. Use this page as one input among many when evaluating or other cash equivalents. Additional Card Members on your account are not eligible to receive the Card statement credit. To receive the Card statement credit: cross-check against the CFPB Consumer Complaint Database directly, review your own contract terms, and consult a licensed professional for financial, legal, or regulatory advice. This page is informational only.
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Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.
or other cash equivalents. Additional Card Members on your account are not eligible to receive the Card statement credit. To receive the Card statement credit has received 1 consumer complaints filed with the Consumer Financial Protection Bureau.
or other cash equivalents. Additional Card Members on your account are not eligible to receive the Card statement credit. To receive the Card statement credit has a 0% timely response rate to CFPB complaints.
The most common issue reported against or other cash equivalents. Additional Card Members on your account are not eligible to receive the Card statement credit. To receive the Card statement credit is "purchase of travelers checks" in the "starting from the date that your account is opened. The statement credit will be applied 8-12 weeks after the Threshold Amount is met. Eligible purchases to meet the Threshold Amount of this offer include those made by both the Basic and Additional Card Members on the Card Account. Eligible purchases are purchases for goods and services minus returns and other credits. Eligible purchases do NOT include fees or interest charges" product category.
Read our methodology — how this data is sourced, computed, and verified.