Total complaints
6
Filed since As u
6 consumer complaints recorded in the CFPB Consumer Complaint Database, with breakdowns by product, state, and complaint year.
6 consumer complaints filed with the CFPB
This profile shows or other banking institution's complaint history from CFPB public records. 6 consumers have filed complaints since As u. The company has a 0% timely response rate and has provided relief in 0% of cases.
Total complaints
6
Filed since As u
Timely response
0%
CFPB-tracked response window
Relief rate
0%
Closed with monetary or non-monetary relief
CFPB benchmark: response within 15 calendar days of filing.
Share closed with monetary or non-monetary relief.
How or other banking institution's 6 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.
| Product | Complaints |
|---|---|
| the term national bank is synonymous with national banking association ; member bank means and includes any national bank | 5 |
| the term national bank is synonymous with XXXX XXXX XXXX ; member bank means and includes any national bank | 1 |
| State | Complaints |
|---|---|
| the deposits of which are insured by the Federal Deposit Insurance Corporation ; and the term branch or agency of a foreign bank means a branch or agency described in section 20 ( 9 ) of this title. For purposes of this section | 6 |
| Issue | Complaints |
|---|---|
| or bank and trust company which has become a member of one of the Federal Reserve banks ; insured bank includes any bank | 6 |
Source: CFPB Consumer Complaint Database CFPB Consumer Complaint Database
or other banking institution has accumulated 6 consumer complaints in the CFPB public database, with filings active across 1 U.S. state. Of those submissions, 6 include a consumer narrative — the verbatim description of the reported problem that the CFPB collects alongside each filing. The earliest complaint on file dates back to As u, and the most recent logged activity is As used in, giving this record a multi-year window of observable consumer sentiment.
Looking at response behavior, or other banking institution reports a 0% timely-response rate and has closed 0% of cases with a written explanation to the consumer. 0% of complaints were closed with monetary or non-monetary relief — an outcome signal that tracks how often consumers walked away with some form of remediation. A further 0% of responses were formally disputed by the consumer after the company replied, a useful marker of resolution quality independent of sheer volume. The most-reported product category for this record is "the term national bank is synonymous with national banking association ; member bank means and includes any national bank", and the single most common underlying issue is "or bank and trust company which has become a member of one of the Federal Reserve banks ; insured bank includes any bank".
Complaint volume is heavily influenced by company size, customer base, and market footprint — larger financial institutions routinely carry more filings purely because they serve more consumers. A complaint is a consumer-reported allegation, not proven wrongdoing, and a timely or relief-flagged closure does not by itself confirm fault. Use this page as one input among many when evaluating or other banking institution: cross-check against the CFPB Consumer Complaint Database directly, review your own contract terms, and consult a licensed professional for financial, legal, or regulatory advice. This page is informational only.
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Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.
or other banking institution has received 6 consumer complaints filed with the Consumer Financial Protection Bureau.
or other banking institution has a 0% timely response rate to CFPB complaints.
The most common issue reported against or other banking institution is "or bank and trust company which has become a member of one of the Federal Reserve banks ; insured bank includes any bank" in the "the term national bank is synonymous with national banking association ; member bank means and includes any national bank" product category.
Read our methodology — how this data is sourced, computed, and verified.