Total complaints
5
Filed since Howe
5 consumer complaints recorded in the CFPB Consumer Complaint Database, with breakdowns by product, state, and complaint year.
5 consumer complaints filed with the CFPB
This profile shows or name and address of the original creditor's complaint history from CFPB public records. 5 consumers have filed complaints since Howe. The company has a 0% timely response rate and has provided relief in 0% of cases.
Total complaints
5
Filed since Howe
Timely response
0%
CFPB-tracked response window
Relief rate
0%
Closed with monetary or non-monetary relief
CFPB benchmark: response within 15 calendar days of filing.
Share closed with monetary or non-monetary relief.
How or name and address of the original creditor's 5 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.
| Product | Complaints |
|---|---|
| therefore ; SANTANDER CONSUMER USA | 1 |
| 15 U.S.C. 1692g ( b ) mandates that if a consumer disputes a debt in writing within XXXX days of the initial communication | 1 |
| Now during this process I made sure it was certified mail | 1 |
| or any portion thereof | 1 |
| Section 809 ( b ) of the FDCPA ( 15 U.S.C. 1692g ( b ) ) states that if the consumer disputes the debt in writing | 1 |
| State | Complaints |
|---|---|
| is mailed to the consumer by the debt collector. | 2 |
| is mailed to the consumer by the debt collector -- pursuant to 15 USC 1692g ( b ). | 1 |
| is mailed to the consumer by the debt collector. '' Your subsequent authorization of the repossession on XX/XX/year> | 1 |
| is mailed to the consumer by the debt collector. '' This statute does not provide any exceptions or exemptions for the debt collector to withhold the requested documentation | 1 |
| Issue | Complaints |
|---|---|
| or any disputed portion thereof | 4 |
| or that the consumer requests the name and address of the original creditor | 1 |
Source: CFPB Consumer Complaint Database CFPB Consumer Complaint Database
or name and address of the original creditor has accumulated 5 consumer complaints in the CFPB public database, with filings active across 4 U.S. states. Of those submissions, 5 include a consumer narrative — the verbatim description of the reported problem that the CFPB collects alongside each filing. The earliest complaint on file dates back to Howe, and the most recent logged activity is The specif, giving this record a multi-year window of observable consumer sentiment.
Looking at response behavior, or name and address of the original creditor reports a 0% timely-response rate and has closed 0% of cases with a written explanation to the consumer. 0% of complaints were closed with monetary or non-monetary relief — an outcome signal that tracks how often consumers walked away with some form of remediation. A further 0% of responses were formally disputed by the consumer after the company replied, a useful marker of resolution quality independent of sheer volume. The most-reported product category for this record is "therefore ; SANTANDER CONSUMER USA", and the single most common underlying issue is "or any disputed portion thereof".
Complaint volume is heavily influenced by company size, customer base, and market footprint — larger financial institutions routinely carry more filings purely because they serve more consumers. A complaint is a consumer-reported allegation, not proven wrongdoing, and a timely or relief-flagged closure does not by itself confirm fault. Use this page as one input among many when evaluating or name and address of the original creditor: cross-check against the CFPB Consumer Complaint Database directly, review your own contract terms, and consult a licensed professional for financial, legal, or regulatory advice. This page is informational only.
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Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.
or name and address of the original creditor has received 5 consumer complaints filed with the Consumer Financial Protection Bureau.
or name and address of the original creditor has a 0% timely response rate to CFPB complaints.
The most common issue reported against or name and address of the original creditor is "or any disputed portion thereof" in the "therefore ; SANTANDER CONSUMER USA" product category.
Read our methodology — how this data is sourced, computed, and verified.