Total complaints
1
Filed since Disa
1 consumer complaints recorded in the CFPB Consumer Complaint Database, with breakdowns by product, state, and complaint year.
1 consumer complaints filed with the CFPB
This profile shows or my deposit of XX/XX/XXXX. XXXX XXXX ( The Financial Center Manager ) specifically told the fraud department that they at the branch had not seen any shortages. XXXX XXXX ( The Financial Center Manager ) told Bank of Americas fraud department that their claims were not correct and was not what had happened. He told the fraud department that I did make the {$3300.00} cash deposit on XX/XX/XXXX and that this was all witnessed by a bank manager ( XXXX XXXX XXXX ). The Financial Center Manager also confirmed to me that the Bank checks the ATM weekly and that the bank saw no shortages. The ATM was therefore checked at least 3-4 times after my deposit where no discrepancies relating to my deposit was found and the bank claimed no issue with my deposit after multiple checks. By XX/XX/XXXX's complaint history from CFPB public records. 1 consumers have filed complaints since Disa. The company has a 0% timely response rate and has provided relief in 0% of cases.
Total complaints
1
Filed since Disa
Timely response
0%
CFPB-tracked response window
Relief rate
0%
Closed with monetary or non-monetary relief
CFPB benchmark: response within 15 calendar days of filing.
Share closed with monetary or non-monetary relief.
How or my deposit of XX/XX/XXXX. XXXX XXXX ( The Financial Center Manager ) specifically told the fraud department that they at the branch had not seen any shortages. XXXX XXXX ( The Financial Center Manager ) told Bank of Americas fraud department that their claims were not correct and was not what had happened. He told the fraud department that I did make the {$3300.00} cash deposit on XX/XX/XXXX and that this was all witnessed by a bank manager ( XXXX XXXX XXXX ). The Financial Center Manager also confirmed to me that the Bank checks the ATM weekly and that the bank saw no shortages. The ATM was therefore checked at least 3-4 times after my deposit where no discrepancies relating to my deposit was found and the bank claimed no issue with my deposit after multiple checks. By XX/XX/XXXX's 1 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.
| Product | Complaints |
|---|---|
| on XX/XX/XXXX the bank again took {$3300.00} back out of my account | 1 |
| State | Complaints |
|---|---|
| approximately a month after Bank XXXX XXXX XXXX witnessed my {$3300.00} cash deposit | 1 |
| Issue | Complaints |
|---|---|
| GA and spoke to the Bank of America Financial Center Manager ( XXXX XXXX XXXX ) and XXXX XXXX XXXX ( BOAs District Manager ). The district manager repeated the fact that that XXXX XXXX ( a BOA Manager ) had witnessed me making the deposit and that the bank had later taken the deposit out of my account. XXXX XXXX ( The Financial Center Manager ) was in disagreement with the banks action/decision to take my money and he believed the bank had made an error in doing so. With me in his office | 1 |
Source: CFPB Consumer Complaint Database CFPB Consumer Complaint Database
or my deposit of XX/XX/XXXX. XXXX XXXX ( The Financial Center Manager ) specifically told the fraud department that they at the branch had not seen any shortages. XXXX XXXX ( The Financial Center Manager ) told Bank of Americas fraud department that their claims were not correct and was not what had happened. He told the fraud department that I did make the {$3300.00} cash deposit on XX/XX/XXXX and that this was all witnessed by a bank manager ( XXXX XXXX XXXX ). The Financial Center Manager also confirmed to me that the Bank checks the ATM weekly and that the bank saw no shortages. The ATM was therefore checked at least 3-4 times after my deposit where no discrepancies relating to my deposit was found and the bank claimed no issue with my deposit after multiple checks. By XX/XX/XXXX has accumulated 1 consumer complaint in the CFPB public database, with filings active across 1 U.S. state. Of those submissions, 1 includes a consumer narrative — the verbatim description of the reported problem that the CFPB collects alongside each filing. The earliest complaint on file dates back to Disa, and the most recent logged activity is Disappoint, giving this record a multi-year window of observable consumer sentiment.
Looking at response behavior, or my deposit of XX/XX/XXXX. XXXX XXXX ( The Financial Center Manager ) specifically told the fraud department that they at the branch had not seen any shortages. XXXX XXXX ( The Financial Center Manager ) told Bank of Americas fraud department that their claims were not correct and was not what had happened. He told the fraud department that I did make the {$3300.00} cash deposit on XX/XX/XXXX and that this was all witnessed by a bank manager ( XXXX XXXX XXXX ). The Financial Center Manager also confirmed to me that the Bank checks the ATM weekly and that the bank saw no shortages. The ATM was therefore checked at least 3-4 times after my deposit where no discrepancies relating to my deposit was found and the bank claimed no issue with my deposit after multiple checks. By XX/XX/XXXX reports a 0% timely-response rate and has closed 0% of cases with a written explanation to the consumer. 0% of complaints were closed with monetary or non-monetary relief — an outcome signal that tracks how often consumers walked away with some form of remediation. A further 0% of responses were formally disputed by the consumer after the company replied, a useful marker of resolution quality independent of sheer volume. The most-reported product category for this record is "on XX/XX/XXXX the bank again took {$3300.00} back out of my account", and the single most common underlying issue is "GA and spoke to the Bank of America Financial Center Manager ( XXXX XXXX XXXX ) and XXXX XXXX XXXX ( BOAs District Manager ). The district manager repeated the fact that that XXXX XXXX ( a BOA Manager ) had witnessed me making the deposit and that the bank had later taken the deposit out of my account. XXXX XXXX ( The Financial Center Manager ) was in disagreement with the banks action/decision to take my money and he believed the bank had made an error in doing so. With me in his office".
Complaint volume is heavily influenced by company size, customer base, and market footprint — larger financial institutions routinely carry more filings purely because they serve more consumers. A complaint is a consumer-reported allegation, not proven wrongdoing, and a timely or relief-flagged closure does not by itself confirm fault. Use this page as one input among many when evaluating or my deposit of XX/XX/XXXX. XXXX XXXX ( The Financial Center Manager ) specifically told the fraud department that they at the branch had not seen any shortages. XXXX XXXX ( The Financial Center Manager ) told Bank of Americas fraud department that their claims were not correct and was not what had happened. He told the fraud department that I did make the {$3300.00} cash deposit on XX/XX/XXXX and that this was all witnessed by a bank manager ( XXXX XXXX XXXX ). The Financial Center Manager also confirmed to me that the Bank checks the ATM weekly and that the bank saw no shortages. The ATM was therefore checked at least 3-4 times after my deposit where no discrepancies relating to my deposit was found and the bank claimed no issue with my deposit after multiple checks. By XX/XX/XXXX: cross-check against the CFPB Consumer Complaint Database directly, review your own contract terms, and consult a licensed professional for financial, legal, or regulatory advice. This page is informational only.
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Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.
or my deposit of XX/XX/XXXX. XXXX XXXX ( The Financial Center Manager ) specifically told the fraud department that they at the branch had not seen any shortages. XXXX XXXX ( The Financial Center Manager ) told Bank of Americas fraud department that their claims were not correct and was not what had happened. He told the fraud department that I did make the {$3300.00} cash deposit on XX/XX/XXXX and that this was all witnessed by a bank manager ( XXXX XXXX XXXX ). The Financial Center Manager also confirmed to me that the Bank checks the ATM weekly and that the bank saw no shortages. The ATM was therefore checked at least 3-4 times after my deposit where no discrepancies relating to my deposit was found and the bank claimed no issue with my deposit after multiple checks. By XX/XX/XXXX has received 1 consumer complaints filed with the Consumer Financial Protection Bureau.
or my deposit of XX/XX/XXXX. XXXX XXXX ( The Financial Center Manager ) specifically told the fraud department that they at the branch had not seen any shortages. XXXX XXXX ( The Financial Center Manager ) told Bank of Americas fraud department that their claims were not correct and was not what had happened. He told the fraud department that I did make the {$3300.00} cash deposit on XX/XX/XXXX and that this was all witnessed by a bank manager ( XXXX XXXX XXXX ). The Financial Center Manager also confirmed to me that the Bank checks the ATM weekly and that the bank saw no shortages. The ATM was therefore checked at least 3-4 times after my deposit where no discrepancies relating to my deposit was found and the bank claimed no issue with my deposit after multiple checks. By XX/XX/XXXX has a 0% timely response rate to CFPB complaints.
The most common issue reported against or my deposit of XX/XX/XXXX. XXXX XXXX ( The Financial Center Manager ) specifically told the fraud department that they at the branch had not seen any shortages. XXXX XXXX ( The Financial Center Manager ) told Bank of Americas fraud department that their claims were not correct and was not what had happened. He told the fraud department that I did make the {$3300.00} cash deposit on XX/XX/XXXX and that this was all witnessed by a bank manager ( XXXX XXXX XXXX ). The Financial Center Manager also confirmed to me that the Bank checks the ATM weekly and that the bank saw no shortages. The ATM was therefore checked at least 3-4 times after my deposit where no discrepancies relating to my deposit was found and the bank claimed no issue with my deposit after multiple checks. By XX/XX/XXXX is "GA and spoke to the Bank of America Financial Center Manager ( XXXX XXXX XXXX ) and XXXX XXXX XXXX ( BOAs District Manager ). The district manager repeated the fact that that XXXX XXXX ( a BOA Manager ) had witnessed me making the deposit and that the bank had later taken the deposit out of my account. XXXX XXXX ( The Financial Center Manager ) was in disagreement with the banks action/decision to take my money and he believed the bank had made an error in doing so. With me in his office" in the "on XX/XX/XXXX the bank again took {$3300.00} back out of my account" product category.
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