Total complaints
1
Filed since I sh
2026 data Public-data reference. official source
or Money Order
1 consumer complaints recorded in the CFPB Consumer Complaint Database, with breakdowns by product, state, and complaint year.
1 consumer complaints filed with the CFPB
This profile shows or Money Order's complaint history from CFPB public records. 1 consumers have filed complaints since I sh. The company has a 0% timely response rate and has provided relief in 0% of cases.
1
Total Complaints
0%
Timely Response
0%
Disputed
0%
Relief Provided
1
States Active
I sh
Since
Timely response
0%
CFPB-tracked response window
Relief rate
0%
Closed with monetary or non-monetary relief
Timely response rate 0.0%
Federal benchmark
CFPB benchmark: response within 15 calendar days of filing.
Relief rate 0.0%
Industry median
Share closed with monetary or non-monetary relief.
or Money Order complaint mix by product
- at the 1 100.0% – 0% relief
How or Money Order's 1 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.
Complaints by Product
| Product | Complaints |
|---|---|
| at the address specified by the person for such notices | 1 |
Top States
| State | Complaints |
|---|---|
| or credit to a deposit account of the consumer ; any part of the credit balance remaining in the account for more than six months.. No further action is required if the consumer 's current location is known to the creditor and can not be traced through the consumer 's last kmown address or telephone number. ( B ) Account termination. ( 1 ) A creditor shall not terminate an account prior to its expiration date solely because the consumer does not incur a finance charge. ( 2 ) Nothing in Paragraph ( b ) ( 1 ) of this section prohibits a creditor from terminating an account that is inactive for three months or more consecutive months. An account that is inactive has been extended ( such as by purchase | 1 |
Top Issues
| Issue | Complaints |
|---|---|
| inaccurate. DISCOVER BANK must refund the remainimg credit balance of the consumer account upon termination.. This is a 7 Days Notice to return ALL MONIES due from this account. 1026.11 TREATMENT OF CREDIT BALANCE ; account termination. ( a ) Credit Balances. When a credit balance in excess of {$1.00} is created on a credit account ( through transmittal of funds to a creditor in excess of the total balance due on an account | 1 |
Source: CFPB Consumer Complaint Database CFPB Consumer Complaint Database
What the CFPB Record Shows About or Money Order
or Money Order has accumulated 1 consumer complaint in the CFPB public database, with filings active across 1 U.S. state. Of those submissions, 1 includes a consumer narrative — the verbatim description of the reported problem that the CFPB collects alongside each filing. The earliest complaint on file dates back to I sh, and the most recent logged activity is I shall al, giving this record a multi-year window of observable consumer sentiment.
Looking at response behavior, or Money Order reports a 0% timely-response rate and has closed 0% of cases with a written explanation to the consumer. 0% of complaints were closed with monetary or non-monetary relief — an outcome signal that tracks how often consumers walked away with some form of remediation. A further 0% of responses were formally disputed by the consumer after the company replied, a useful marker of resolution quality independent of sheer volume. The most-reported product category for this record is "at the address specified by the person for such notices", and the single most common underlying issue is "inaccurate. DISCOVER BANK must refund the remainimg credit balance of the consumer account upon termination.. This is a 7 Days Notice to return ALL MONIES due from this account. 1026.11 TREATMENT OF CREDIT BALANCE ; account termination. ( a ) Credit Balances. When a credit balance in excess of {$1.00} is created on a credit account ( through transmittal of funds to a creditor in excess of the total balance due on an account".
Complaint volume is heavily influenced by company size, customer base, and market footprint — larger financial institutions routinely carry more filings purely because they serve more consumers. A complaint is a consumer-reported allegation, not proven wrongdoing, and a timely or relief-flagged closure does not by itself confirm fault. Use this page as one input among many when evaluating or Money Order: cross-check against the CFPB Consumer Complaint Database directly, review your own contract terms, and consult a licensed professional for financial, legal, or regulatory advice. This page is informational only.
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Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.
Frequently Asked Questions
How many CFPB complaints does or Money Order have?
or Money Order has received 1 consumer complaints filed with the Consumer Financial Protection Bureau.
Does or Money Order respond to complaints on time?
or Money Order has a 0% timely response rate to CFPB complaints.
What is the most common complaint about or Money Order?
The most common issue reported against or Money Order is "inaccurate. DISCOVER BANK must refund the remainimg credit balance of the consumer account upon termination.. This is a 7 Days Notice to return ALL MONIES due from this account. 1026.11 TREATMENT OF CREDIT BALANCE ; account termination. ( a ) Credit Balances. When a credit balance in excess of {$1.00} is created on a credit account ( through transmittal of funds to a creditor in excess of the total balance due on an account" in the "at the address specified by the person for such notices" product category.
Read our methodology — how this data is sourced, computed, and verified.
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