Total complaints
3
Filed since Acco
3 consumer complaints recorded in the CFPB Consumer Complaint Database, with breakdowns by product, state, and complaint year.
3 consumer complaints filed with the CFPB
This profile shows or misleading representations XXXX. XXXX XXXX XXXX Account No : XXXXXXXX XXXX Date Opened : XX/XX/XXXX Status : Charge-Off Issue : No documentation received validating the charge-off or terms of original account Violation of : 15 U.S.C. 1692g ( a ) Debt must be validated within 5 days of first communication XXXX. XXXX XXXX XXXX Account No : XXXX Date Opened : XX/XX/XXXX Issue : Late payments inaccurately reported ; I was under a COVID-related hardship or payment arrangement during that time Violation of : 15 U.S.C. 1681s-2 Furnisher 's obligation to correct and update inaccurate information CARES Act's complaint history from CFPB public records. 3 consumers have filed complaints since Acco. The company has a 0% timely response rate and has provided relief in 0% of cases.
Total complaints
3
Filed since Acco
Timely response
0%
CFPB-tracked response window
Relief rate
0%
Closed with monetary or non-monetary relief
CFPB benchmark: response within 15 calendar days of filing.
Share closed with monetary or non-monetary relief.
How or misleading representations XXXX. XXXX XXXX XXXX Account No : XXXXXXXX XXXX Date Opened : XX/XX/XXXX Status : Charge-Off Issue : No documentation received validating the charge-off or terms of original account Violation of : 15 U.S.C. 1692g ( a ) Debt must be validated within 5 days of first communication XXXX. XXXX XXXX XXXX Account No : XXXX Date Opened : XX/XX/XXXX Issue : Late payments inaccurately reported ; I was under a COVID-related hardship or payment arrangement during that time Violation of : 15 U.S.C. 1681s-2 Furnisher 's obligation to correct and update inaccurate information CARES Act's 3 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.
| Product | Complaints |
|---|---|
| Unverified | 3 |
| State | Complaints |
|---|---|
| Section 4021 Special credit reporting rules for XXXX accommodations XXXX. XXXX XXXX XXXX Account No : XXXXXXXX XXXX Date Opened : XX/XX/XXXX Status : Collection Issue : This debt has not been validated | 3 |
| Issue | Complaints |
|---|---|
| charge-offs | 3 |
Source: CFPB Consumer Complaint Database CFPB Consumer Complaint Database
or misleading representations XXXX. XXXX XXXX XXXX Account No : XXXXXXXX XXXX Date Opened : XX/XX/XXXX Status : Charge-Off Issue : No documentation received validating the charge-off or terms of original account Violation of : 15 U.S.C. 1692g ( a ) Debt must be validated within 5 days of first communication XXXX. XXXX XXXX XXXX Account No : XXXX Date Opened : XX/XX/XXXX Issue : Late payments inaccurately reported ; I was under a COVID-related hardship or payment arrangement during that time Violation of : 15 U.S.C. 1681s-2 Furnisher 's obligation to correct and update inaccurate information CARES Act has accumulated 3 consumer complaints in the CFPB public database, with filings active across 1 U.S. state. Of those submissions, 3 include a consumer narrative — the verbatim description of the reported problem that the CFPB collects alongside each filing. The earliest complaint on file dates back to Acco, and the most recent logged activity is Accounts R, giving this record a multi-year window of observable consumer sentiment.
Looking at response behavior, or misleading representations XXXX. XXXX XXXX XXXX Account No : XXXXXXXX XXXX Date Opened : XX/XX/XXXX Status : Charge-Off Issue : No documentation received validating the charge-off or terms of original account Violation of : 15 U.S.C. 1692g ( a ) Debt must be validated within 5 days of first communication XXXX. XXXX XXXX XXXX Account No : XXXX Date Opened : XX/XX/XXXX Issue : Late payments inaccurately reported ; I was under a COVID-related hardship or payment arrangement during that time Violation of : 15 U.S.C. 1681s-2 Furnisher 's obligation to correct and update inaccurate information CARES Act reports a 0% timely-response rate and has closed 0% of cases with a written explanation to the consumer. 0% of complaints were closed with monetary or non-monetary relief — an outcome signal that tracks how often consumers walked away with some form of remediation. A further 0% of responses were formally disputed by the consumer after the company replied, a useful marker of resolution quality independent of sheer volume. The most-reported product category for this record is "Unverified", and the single most common underlying issue is "charge-offs".
Complaint volume is heavily influenced by company size, customer base, and market footprint — larger financial institutions routinely carry more filings purely because they serve more consumers. A complaint is a consumer-reported allegation, not proven wrongdoing, and a timely or relief-flagged closure does not by itself confirm fault. Use this page as one input among many when evaluating or misleading representations XXXX. XXXX XXXX XXXX Account No : XXXXXXXX XXXX Date Opened : XX/XX/XXXX Status : Charge-Off Issue : No documentation received validating the charge-off or terms of original account Violation of : 15 U.S.C. 1692g ( a ) Debt must be validated within 5 days of first communication XXXX. XXXX XXXX XXXX Account No : XXXX Date Opened : XX/XX/XXXX Issue : Late payments inaccurately reported ; I was under a COVID-related hardship or payment arrangement during that time Violation of : 15 U.S.C. 1681s-2 Furnisher 's obligation to correct and update inaccurate information CARES Act: cross-check against the CFPB Consumer Complaint Database directly, review your own contract terms, and consult a licensed professional for financial, legal, or regulatory advice. This page is informational only.
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Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.
or misleading representations XXXX. XXXX XXXX XXXX Account No : XXXXXXXX XXXX Date Opened : XX/XX/XXXX Status : Charge-Off Issue : No documentation received validating the charge-off or terms of original account Violation of : 15 U.S.C. 1692g ( a ) Debt must be validated within 5 days of first communication XXXX. XXXX XXXX XXXX Account No : XXXX Date Opened : XX/XX/XXXX Issue : Late payments inaccurately reported ; I was under a COVID-related hardship or payment arrangement during that time Violation of : 15 U.S.C. 1681s-2 Furnisher 's obligation to correct and update inaccurate information CARES Act has received 3 consumer complaints filed with the Consumer Financial Protection Bureau.
or misleading representations XXXX. XXXX XXXX XXXX Account No : XXXXXXXX XXXX Date Opened : XX/XX/XXXX Status : Charge-Off Issue : No documentation received validating the charge-off or terms of original account Violation of : 15 U.S.C. 1692g ( a ) Debt must be validated within 5 days of first communication XXXX. XXXX XXXX XXXX Account No : XXXX Date Opened : XX/XX/XXXX Issue : Late payments inaccurately reported ; I was under a COVID-related hardship or payment arrangement during that time Violation of : 15 U.S.C. 1681s-2 Furnisher 's obligation to correct and update inaccurate information CARES Act has a 0% timely response rate to CFPB complaints.
The most common issue reported against or misleading representations XXXX. XXXX XXXX XXXX Account No : XXXXXXXX XXXX Date Opened : XX/XX/XXXX Status : Charge-Off Issue : No documentation received validating the charge-off or terms of original account Violation of : 15 U.S.C. 1692g ( a ) Debt must be validated within 5 days of first communication XXXX. XXXX XXXX XXXX Account No : XXXX Date Opened : XX/XX/XXXX Issue : Late payments inaccurately reported ; I was under a COVID-related hardship or payment arrangement during that time Violation of : 15 U.S.C. 1681s-2 Furnisher 's obligation to correct and update inaccurate information CARES Act is "charge-offs" in the "Unverified" product category.
Read our methodology — how this data is sourced, computed, and verified.