Total complaints
36
Filed since Acco
36 consumer complaints recorded in the CFPB Consumer Complaint Database, with breakdowns by product, state, and complaint year.
36 consumer complaints filed with the CFPB
This profile shows or local law enforcement agency's complaint history from CFPB public records. 36 consumers have filed complaints since Acco. The company has a 0% timely response rate and has provided relief in 2.8% of cases.
Total complaints
36
Filed since Acco
Timely response
0%
CFPB-tracked response window
Relief rate
2.8%
Closed with monetary or non-monetary relief
CFPB benchmark: response within 15 calendar days of filing.
Share closed with monetary or non-monetary relief.
How or local law enforcement agency's 36 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.
| Product | Complaints |
|---|---|
| not later than 4 business days after the date of receipt. Im attaching the required FTC Report for you ( which complies with FCRA Section 603 ( q ) ( 4 ) which states ( 4 ) The term identity theft report '' has the meaning given that term by rule of the Bureau | 11 |
| not later than 4 business days after the date of receipt and it requires the following documents and statement to remove the disputed accounts on my file : ( 1 ) Appropriate proof of the identity of the consumer ; ( 2 ) A copy of an identity theft report ; ( 3 ) The identification of such information by the consumer ; and ( 4 ) A statement by the consumer that the information is not information relating to any transaction by the consumer. The dispute items do not belong to me. Im attaching the required FTC Report for you ( which complies with FCRA Section 603 ( q ) ( 4 ) which states ( 4 ) The term identity theft report '' has the meaning given that term by rule of the Bureau | 3 |
| not later than 4 business days after the date of receipt.. Im attaching the required FTC Report for you ( which complies with FCRA Section 603 ( q ) ( 4 ) which states ( 4 ) The term identity theft report '' has the meaning given that term by rule of the Bureau | 2 |
| not later than 4 business days after the date of receipt and it requires the following documents and statement to remove the disputed accounts on my file : ( 1 ) Appropriate proof of the identity of the consumer ; ( 2 ) A copy of an identity theft report ; ( 3 ) The identification of such information by the consumer ; and ( 4 ) A statement by the consumer that the information is not information relating to any transaction by the consumer. The dispute item do not belong to me. Im attaching the required FTC Report for you ( which complies with FCRA Section 603 ( q ) ( 4 ) which states ( 4 ) The term identity theft report '' has the meaning given that term by rule of the Bureau | 2 |
| XXXX XXXX Date Opened : XX/XX/XXXX Balance : {$2400.00}. Im attaching the required FTC Report for you ( which complies with FCRA Section 603 ( q ) ( 4 ) which states ( 4 ) The term identity theft report '' has the meaning given that term by rule of the Bureau | 2 |
| 2018 Balance : $ XXXX I am no longer liable for this account. Im attaching the required FTC Report for you ( which complies with FCRA Section 603 ( q ) ( 4 ) which states ( 4 ) The term identity theft report '' has the meaning given that term by rule of the Bureau | 1 |
| 616 & 617. They have provided ZERO VERIFIABLE PROOF & I feel are willful non complying and being truly negligent. I'd like this account blocked or removed based on 605b. This is my final request before I get my attorney involved because this matter has been creating an insane amount of emotional & physical distress. It's caused me restless nights & has caused me to miss work. My attorney told me I should just sue for violations in FCRA laws. I'd prefer to NOT get litigious. Please see this matter is handled. I'd like the account removed/blocked per 605b with the attached documents again... Thanks XXXX XXXX DC XXXX XXXX XXXX XX/XX/2022 Balance : {$450.00} Im attaching the required FTC Report for you ( which complies with FCRA Section 603 ( q ) ( 4 ) which states ( 4 ) The term identity theft report '' has the meaning given that term by rule of the Bureau | 1 |
| XXXX XXXX XXXX Date Opened XX/XX/2014 Balance {$11000.00} Im attaching the required FTC Report for you ( which complies with FCRA Section 603 ( q ) ( 4 ) which states ( 4 ) The term identity theft report '' has the meaning given that term by rule of the Bureau | 1 |
| Identity Theft Victim Assistance Affidavit and my Police Report that I filed on my local Police Department for you ( which complies with FCRA Section 603 ( q ) ( 4 ) which states ( 4 ) The term identity theft report '' has the meaning given that term by the rule of the Bureau | 1 |
| not later than 4 business days after the date of receipt and it requires the following documents and statement to remove the disputed account on my file : ( 1 ) Appropriate proof of the identity of the consumer ; ( 2 ) A copy of an identity theft report ; ( 3 ) The identification of such information by the consumer ; and ( 4 ) A statement by the consumer that the information is not information relating to any transaction by the consumer. The dispute item do not belong to me. Im attaching the required FTC Report for you ( which complies with FCRA Section 603 ( q ) ( 4 ) which states ( 4 ) The term identity theft report '' has the meaning given that term by rule of the Bureau | 1 |
| 616 & 617. They have provided ZERO VERIFIABLE PROOF & I feel are willful non complying and being truly negligent. I'd like this account blocked or removed based on 605b. This is my final request before I get my attorney involved because this matter has been creating an insane amount of emotional & physical distress. It's caused me restless nights & has caused me to miss work. My attorney told me I should just sue for violations in FCRA laws. I'd prefer to NOT get litigious. Please see this matter is handled. I'd like the account removed/blocked per 605b with the attached documents again... Thanks XXXX XXXX XXXX Date Opened : XX/XX/2015 Balance : XXXX Im attaching the required FTC Report for you ( which complies with FCRA Section 603 ( q ) ( 4 ) which states ( 4 ) The term identity theft report '' has the meaning given that term by rule of the Bureau | 1 |
| . Im attaching the required FTC Report for you ( which complies with FCRA Section 603 ( q ) ( 4 ) which states ( 4 ) The term identity theft report '' has the meaning given that term by rule of the Bureau | 1 |
| XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXXXXXX Date Opened : XX/XX/2020 Balance : {$5900.00}. Im attaching the required FTC Report for you ( which complies with FCRA Section 603 ( q ) ( 4 ) which states ( 4 ) The term identity theft report '' has the meaning given that term by rule of the Bureau | 1 |
| N.A./ BK OF AMER XXXX Date Opened : XX/XX/2015 Balance : {$1000.00}. Im attaching the required FTC Report for you ( which complies with FCRA Section 603 ( q ) ( 4 ) which states ( 4 ) The term identity theft report '' has the meaning given that term by rule of the Bureau | 1 |
| XXXX XXXX Date Opened : XX/XX/2014 Balance : {$31000.00}. Im attaching the required FTC Report for you ( which complies with FCRA Section 603 ( q ) ( 4 ) which states ( 4 ) The term identity theft report '' has the meaning given that term by rule of the Bureau | 1 |
| XXXX XXXX Date Opened : XX/XX/XXXX Balance : $ XXXX attaching the required FTC Report for you XXXX which complies with FCRA Section 603 ( q ) ( 4 ) which states ( 4 ) The term identity theft report '' has the meaning given that term by rule of the Bureau | 1 |
| XXXX XXXX Date Opened : XX/XX/XXXX Balance : {$5800.00}. Im attaching the required FTC Report for you ( which complies with FCRA Section 603 ( q ) ( 4 ) which states ( 4 ) The term identity theft report '' has the meaning given that term by rule of the Bureau | 1 |
| XXXX XXXX OF XXXX XXXX Date Opened : XX/XX/2015 Balance : {$1000.00}. XXXX attaching the required FTC Report for you ( which complies with FCRA Section 603 ( q ) ( 4 ) which states ( 4 ) The term identity theft report '' has the meaning given that term by rule of the Bureau | 1 |
| ( Per the FCRA15 USC 1681a ( q ) ( 4 ) -- ( 4 ) Identity theft report. The term identity theft report has the meaning given that term by rule of the Bureau | 1 |
| XXXX XXXX XXXX Date Opened XX/XX/XXXX Balance {$730.00}. Im attaching the required FTC Report for you ( which complies with FCRA Section 603 ( q ) ( 4 ) which states ( 4 ) The term identity theft report '' has the meaning given that term by rule of the Bureau | 1 |
| 616 & 617. They have provided ZERO VERIFIABLE PROOF & I feel are willful non complying and being truly negligent. I'd like this account blocked or removed based on 605b. This is my final request before I get my attorney involved because this matter has been creating an insane amount of XXXX XXXX XXXX XXXX. It's caused me XXXX nights & has caused me to miss work. My attorney told me I should just sue for violations in FCRA laws. I'd prefer to NOT get litigious. Please see this matter is handled. I'd like the account removed/blocked per 605b with the attached documents again ... Thanks XXXX XXXX Date Opened : 03/31/2014 Balance : {$11000.00}. Im attaching the required FTC Report for you ( which complies with FCRA Section 603 ( q ) ( 4 ) which states ( 4 ) The term identity theft report '' has the meaning given that term by rule of the Bureau | 1 |
| State | Complaints |
|---|---|
| including the United States Postal Inspection Service | 29 |
| including the United States XXXX XXXX XXXX | 3 |
| including the XXXX XXXX XXXX XXXX XXXX | 1 |
| including the United States XXXX XXXX Service | 1 |
| including the United States XXXX XXXX XXXX XXXX or such other government agency deemed appropriate by the Bureau ; and ( XXXX ) the filing of which subjects the person filing the report to criminal penalties relating to the filing of false information if | 1 |
| including the XXXX XXXX XXXXXXXX XXXX XXXX | 1 |
| Issue | Complaints |
|---|---|
| at a minimum | 36 |
Source: CFPB Consumer Complaint Database CFPB Consumer Complaint Database
or local law enforcement agency has accumulated 36 consumer complaints in the CFPB public database, with filings active across 6 U.S. states. Of those submissions, 36 include a consumer narrative — the verbatim description of the reported problem that the CFPB collects alongside each filing. The earliest complaint on file dates back to Acco, and the most recent logged activity is XXXX is re, giving this record a multi-year window of observable consumer sentiment.
Looking at response behavior, or local law enforcement agency reports a 0% timely-response rate and has closed 2.8% of cases with a written explanation to the consumer. 2.8% of complaints were closed with monetary or non-monetary relief — an outcome signal that tracks how often consumers walked away with some form of remediation. A further 0% of responses were formally disputed by the consumer after the company replied, a useful marker of resolution quality independent of sheer volume. The most-reported product category for this record is "not later than 4 business days after the date of receipt. Im attaching the required FTC Report for you ( which complies with FCRA Section 603 ( q ) ( 4 ) which states ( 4 ) The term identity theft report '' has the meaning given that term by rule of the Bureau", and the single most common underlying issue is "at a minimum".
Complaint volume is heavily influenced by company size, customer base, and market footprint — larger financial institutions routinely carry more filings purely because they serve more consumers. A complaint is a consumer-reported allegation, not proven wrongdoing, and a timely or relief-flagged closure does not by itself confirm fault. Use this page as one input among many when evaluating or local law enforcement agency: cross-check against the CFPB Consumer Complaint Database directly, review your own contract terms, and consult a licensed professional for financial, legal, or regulatory advice. This page is informational only.
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Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.
or local law enforcement agency has received 36 consumer complaints filed with the Consumer Financial Protection Bureau.
or local law enforcement agency has a 0% timely response rate to CFPB complaints.
The most common issue reported against or local law enforcement agency is "at a minimum" in the "not later than 4 business days after the date of receipt. Im attaching the required FTC Report for you ( which complies with FCRA Section 603 ( q ) ( 4 ) which states ( 4 ) The term identity theft report '' has the meaning given that term by rule of the Bureau" product category.
Read our methodology — how this data is sourced, computed, and verified.