Total complaints
1
Filed since Then
1 consumer complaints recorded in the CFPB Consumer Complaint Database, with breakdowns by product, state, and complaint year.
1 consumer complaints filed with the CFPB
This profile shows or listen to reason I asked them to cancel the appraisal. I should NOT have had to request either the hold or the cancelation since they knew they were not going forward with the loan's complaint history from CFPB public records. 1 consumers have filed complaints since Then. The company has a 0% timely response rate and has provided relief in 0% of cases.
Total complaints
1
Filed since Then
Timely response
0%
CFPB-tracked response window
Relief rate
0%
Closed with monetary or non-monetary relief
CFPB benchmark: response within 15 calendar days of filing.
Share closed with monetary or non-monetary relief.
How or listen to reason I asked them to cancel the appraisal. I should NOT have had to request either the hold or the cancelation since they knew they were not going forward with the loan's 1 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.
| Product | Complaints |
|---|---|
| they say they are having difficulty getting the information they need from the HOA. finally they tell us that they are not going to be able to make the loan | 1 |
| State | Complaints |
|---|---|
| they should have cancelled it immediately themselves. Now that our relationship is broken | 1 |
| Issue | Complaints |
|---|---|
| which means they had already determined they had this problem and would not be making the loan before this date. Immediately I requested them to put the appraisal on hold. I do not want to pay for an appraisal on a property I may not ever own. Then we tried working with them to get the loan going again | 1 |
Source: CFPB Consumer Complaint Database CFPB Consumer Complaint Database
or listen to reason I asked them to cancel the appraisal. I should NOT have had to request either the hold or the cancelation since they knew they were not going forward with the loan has accumulated 1 consumer complaint in the CFPB public database, with filings active across 1 U.S. state. Of those submissions, 1 includes a consumer narrative — the verbatim description of the reported problem that the CFPB collects alongside each filing. The earliest complaint on file dates back to Then, and the most recent logged activity is Then out o, giving this record a multi-year window of observable consumer sentiment.
Looking at response behavior, or listen to reason I asked them to cancel the appraisal. I should NOT have had to request either the hold or the cancelation since they knew they were not going forward with the loan reports a 0% timely-response rate and has closed 0% of cases with a written explanation to the consumer. 0% of complaints were closed with monetary or non-monetary relief — an outcome signal that tracks how often consumers walked away with some form of remediation. A further 0% of responses were formally disputed by the consumer after the company replied, a useful marker of resolution quality independent of sheer volume. The most-reported product category for this record is "they say they are having difficulty getting the information they need from the HOA. finally they tell us that they are not going to be able to make the loan", and the single most common underlying issue is "which means they had already determined they had this problem and would not be making the loan before this date. Immediately I requested them to put the appraisal on hold. I do not want to pay for an appraisal on a property I may not ever own. Then we tried working with them to get the loan going again".
Complaint volume is heavily influenced by company size, customer base, and market footprint — larger financial institutions routinely carry more filings purely because they serve more consumers. A complaint is a consumer-reported allegation, not proven wrongdoing, and a timely or relief-flagged closure does not by itself confirm fault. Use this page as one input among many when evaluating or listen to reason I asked them to cancel the appraisal. I should NOT have had to request either the hold or the cancelation since they knew they were not going forward with the loan: cross-check against the CFPB Consumer Complaint Database directly, review your own contract terms, and consult a licensed professional for financial, legal, or regulatory advice. This page is informational only.
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Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.
or listen to reason I asked them to cancel the appraisal. I should NOT have had to request either the hold or the cancelation since they knew they were not going forward with the loan has received 1 consumer complaints filed with the Consumer Financial Protection Bureau.
or listen to reason I asked them to cancel the appraisal. I should NOT have had to request either the hold or the cancelation since they knew they were not going forward with the loan has a 0% timely response rate to CFPB complaints.
The most common issue reported against or listen to reason I asked them to cancel the appraisal. I should NOT have had to request either the hold or the cancelation since they knew they were not going forward with the loan is "which means they had already determined they had this problem and would not be making the loan before this date. Immediately I requested them to put the appraisal on hold. I do not want to pay for an appraisal on a property I may not ever own. Then we tried working with them to get the loan going again" in the "they say they are having difficulty getting the information they need from the HOA. finally they tell us that they are not going to be able to make the loan" product category.
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