Total complaints
1
Filed since Iden
1 consumer complaints recorded in the CFPB Consumer Complaint Database, with breakdowns by product, state, and complaint year.
1 consumer complaints filed with the CFPB
This profile shows or legal status of the debt ( 15 U.S.C. 1692e ( 2 ) ( A ) ) Use of unfair practices to collect a debt ( 15 U.S.C. 1692f ) State Law Considerations Texas Business and Commerce Code 9.616 requires secured parties to provide explanations of deficiency calculations Texas Deceptive Trade Practices Act may provide additional consumer protections,,SANTANDER HOLDINGS USA's complaint history from CFPB public records. 1 consumers have filed complaints since Iden. The company has a 0% timely response rate and has provided relief in 0% of cases.
Total complaints
1
Filed since Iden
Timely response
0%
CFPB-tracked response window
Relief rate
0%
Closed with monetary or non-monetary relief
CFPB benchmark: response within 15 calendar days of filing.
Share closed with monetary or non-monetary relief.
How or legal status of the debt ( 15 U.S.C. 1692e ( 2 ) ( A ) ) Use of unfair practices to collect a debt ( 15 U.S.C. 1692f ) State Law Considerations Texas Business and Commerce Code 9.616 requires secured parties to provide explanations of deficiency calculations Texas Deceptive Trade Practices Act may provide additional consumer protections,,SANTANDER HOLDINGS USA's 1 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.
| Product | Complaints |
|---|---|
| the reported balance appears unchanged Legal Standard : Furnishers must correct information they determine to be incomplete or inaccurate Case Law Support : XXXX XXXX XXXX XXXXXXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXXXXXX ) held that furnishers must conduct reasonable investigations into disputed information XXXX. Violation of 15 U.S.C. 1681s-2 ( b ) - Inadequate Investigation After Notice of Dispute Evidence : Implied by the need to file a CFPB complaint after what appears to be previous attempts to resolve the issue Legal Standard : Upon receiving notice of a dispute | 1 |
| State | Complaints |
|---|---|
| INC.,TX,77023,,Consent provided,Web,2025-06-28,Closed with non-monetary relief,Yes,N/A,14346852 | 1 |
| Issue | Complaints |
|---|---|
| XXXX | 1 |
Source: CFPB Consumer Complaint Database CFPB Consumer Complaint Database
or legal status of the debt ( 15 U.S.C. 1692e ( 2 ) ( A ) ) Use of unfair practices to collect a debt ( 15 U.S.C. 1692f ) State Law Considerations Texas Business and Commerce Code 9.616 requires secured parties to provide explanations of deficiency calculations Texas Deceptive Trade Practices Act may provide additional consumer protections,,SANTANDER HOLDINGS USA has accumulated 1 consumer complaint in the CFPB public database, with filings active across 1 U.S. state. Of those submissions, 1 includes a consumer narrative — the verbatim description of the reported problem that the CFPB collects alongside each filing. The earliest complaint on file dates back to Iden, and the most recent logged activity is Identified, giving this record a multi-year window of observable consumer sentiment.
Looking at response behavior, or legal status of the debt ( 15 U.S.C. 1692e ( 2 ) ( A ) ) Use of unfair practices to collect a debt ( 15 U.S.C. 1692f ) State Law Considerations Texas Business and Commerce Code 9.616 requires secured parties to provide explanations of deficiency calculations Texas Deceptive Trade Practices Act may provide additional consumer protections,,SANTANDER HOLDINGS USA reports a 0% timely-response rate and has closed 0% of cases with a written explanation to the consumer. 0% of complaints were closed with monetary or non-monetary relief — an outcome signal that tracks how often consumers walked away with some form of remediation. A further 0% of responses were formally disputed by the consumer after the company replied, a useful marker of resolution quality independent of sheer volume. The most-reported product category for this record is "the reported balance appears unchanged Legal Standard : Furnishers must correct information they determine to be incomplete or inaccurate Case Law Support : XXXX XXXX XXXX XXXXXXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXXXXXX ) held that furnishers must conduct reasonable investigations into disputed information XXXX. Violation of 15 U.S.C. 1681s-2 ( b ) - Inadequate Investigation After Notice of Dispute Evidence : Implied by the need to file a CFPB complaint after what appears to be previous attempts to resolve the issue Legal Standard : Upon receiving notice of a dispute", and the single most common underlying issue is "XXXX".
Complaint volume is heavily influenced by company size, customer base, and market footprint — larger financial institutions routinely carry more filings purely because they serve more consumers. A complaint is a consumer-reported allegation, not proven wrongdoing, and a timely or relief-flagged closure does not by itself confirm fault. Use this page as one input among many when evaluating or legal status of the debt ( 15 U.S.C. 1692e ( 2 ) ( A ) ) Use of unfair practices to collect a debt ( 15 U.S.C. 1692f ) State Law Considerations Texas Business and Commerce Code 9.616 requires secured parties to provide explanations of deficiency calculations Texas Deceptive Trade Practices Act may provide additional consumer protections,,SANTANDER HOLDINGS USA: cross-check against the CFPB Consumer Complaint Database directly, review your own contract terms, and consult a licensed professional for financial, legal, or regulatory advice. This page is informational only.
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Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.
or legal status of the debt ( 15 U.S.C. 1692e ( 2 ) ( A ) ) Use of unfair practices to collect a debt ( 15 U.S.C. 1692f ) State Law Considerations Texas Business and Commerce Code 9.616 requires secured parties to provide explanations of deficiency calculations Texas Deceptive Trade Practices Act may provide additional consumer protections,,SANTANDER HOLDINGS USA has received 1 consumer complaints filed with the Consumer Financial Protection Bureau.
or legal status of the debt ( 15 U.S.C. 1692e ( 2 ) ( A ) ) Use of unfair practices to collect a debt ( 15 U.S.C. 1692f ) State Law Considerations Texas Business and Commerce Code 9.616 requires secured parties to provide explanations of deficiency calculations Texas Deceptive Trade Practices Act may provide additional consumer protections,,SANTANDER HOLDINGS USA has a 0% timely response rate to CFPB complaints.
The most common issue reported against or legal status of the debt ( 15 U.S.C. 1692e ( 2 ) ( A ) ) Use of unfair practices to collect a debt ( 15 U.S.C. 1692f ) State Law Considerations Texas Business and Commerce Code 9.616 requires secured parties to provide explanations of deficiency calculations Texas Deceptive Trade Practices Act may provide additional consumer protections,,SANTANDER HOLDINGS USA is "XXXX" in the "the reported balance appears unchanged Legal Standard : Furnishers must correct information they determine to be incomplete or inaccurate Case Law Support : XXXX XXXX XXXX XXXXXXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXXXXXX ) held that furnishers must conduct reasonable investigations into disputed information XXXX. Violation of 15 U.S.C. 1681s-2 ( b ) - Inadequate Investigation After Notice of Dispute Evidence : Implied by the need to file a CFPB complaint after what appears to be previous attempts to resolve the issue Legal Standard : Upon receiving notice of a dispute" product category.
Read our methodology — how this data is sourced, computed, and verified.