Total complaints
66
Filed since As r
2026 data Public-data reference. official source
or indirectly through a creditor
66 consumer complaints recorded in the CFPB Consumer Complaint Database, with breakdowns by product, state, and complaint year.
66 consumer complaints filed with the CFPB
This profile shows or indirectly through a creditor's complaint history from CFPB public records. 66 consumers have filed complaints since As r. The company has a 0% timely response rate and has provided relief in 1.5% of cases.
66
Total Complaints
0%
Timely Response
0%
Disputed
1.5%
Relief Provided
1
States Active
As r
Since
Timely response
0%
CFPB-tracked response window
Relief rate
1.5%
Closed with monetary or non-monetary relief
Timely response rate 0.0%
Federal benchmark
CFPB benchmark: response within 15 calendar days of filing.
Relief rate 1.5%
Industry median
Share closed with monetary or non-monetary relief.
or indirectly through a creditor complaint mix by product
- I realized 7 21.9% – 0% relief
- but they 7 21.9% – 0% relief
- XXXX 6 18.8% – 0% relief
- Im going 6 18.8% – 0% relief
- there are 2 6.3% – 0% relief
- the account 2 6.3% – 0% relief
- I realized 2 6.3% – 0% relief
How or indirectly through a creditor's 66 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.
Complaints by Product
| Product | Complaints |
|---|---|
| I realized that there was a late payment on my credit report. The confusing part for me is it doesnt reflect anything except 30 days past due. Ive never been behind on my payment | 7 |
| but they failed to neither verify nor update me about these complaints. Provide documentation that the Bureau has not abrogated my rights by reporting false information | 7 |
| XXXX | 6 |
| Im going to have to request proof of last payment and payment history. You are reporting false information and I believe the company is violating Sections 616 & 617 of the FCRA | 6 |
| there are still other account that need to be UPDATED. The XXXX and Equifax credit bureaus must verify this account under Sections 609 ( a ) ( 1 ) ( A ) and 611 ( a ) ( 1 ). ( A ) | 2 |
| the account payment status is XXXX days late. The account payment status CAN NOT be XXXX days late on an account that has been closed for XXXX. The account status is wrong and should be closed. Now | 2 |
| I realized that some of the information was erroneous. The Transunion credit bureau is required to authenticate these accounts under Sections 609 ( a ) ( 1 ) ( A ) and 611 ( a ) ( 1 ). ( A ). It is not acceptable to treat these reporting accounts as unconfirmed information without producing proof within the legal time range. Sections 609 ( a ) ( 1 ) ( A ) and 611 ( a ) ( 1 ). ( A ) | 2 |
| the account payment status is 30 days late. The account payment status CAN NOT be 30 days late on an account that has been closed for 2016 | 2 |
| I realized that there was a late payment on my credit report. The confusing part for me is it doesnt reflect anything except XXXX and XXXX days past due. Ive never been behind on my payment | 1 |
| there are still other accounts that need to be UPDATED. The Experian and XXXX credit bureaus must verify these accounts under Sections 609 ( a ) ( 1 ) ( A ) and 611 ( a ) ( 1 ). ( A ) | 1 |
| accurate & correct. You have NOT provided me a copy of ANY original documentation ( a consumer contract with my signature on it ) as required under Section 609 ( a ) ( 1 ) ( A ) Disclosures to consumers [ 15 U.S.C. 1681g ] ( ( a ) Information on file ; sources ; report recipients. Experian | 1 |
| I realized that there was a late payment on my credit report. The confusing part for me is it doesnt reflect anything except 120 days past due. Ive never been behind on my payment. I tried contacting the 3 Credit Bureaus and the XXXX XXXX XXXXXXXX but they have provided me with nothing tangible which reflects anything verifiable | 1 |
| XXXX shall | 1 |
| I realized that some of the information was erroneous. The XXXX and Equifax credit bureaus are required to authenticate this account under Sections 609 ( a ) ( 1 ) ( A ) and 611 ( a ) ( 1 ). ( A ) | 1 |
| the account payment status is 30 days late. The account payment status CAN NOT be 30 days late on an account that has been closed for XXXX. The account status is wrong and should be closed. Now | 1 |
| accurate & correct. You have NOT provided me a copy of ANY original documentation ( a consumer contract with my signature on it ) as required under Section 609 ( a ) ( 1 ) ( A ) Disclosures to consumers [ 15 U.S.C. 1681g ] ( ( a ) Information on file ; sources ; report recipients. Transunion | 1 |
| there are still accounts that need to be UPDATED. Sections 609 ( a ) ( 1 ) ( A ) and 611 ( a ) ( 1 ) require the XXXX and Equifax Credit Bureaus to validate these accounts ( A ). I hope these disputed accounts are updated | 1 |
| this is still showing that it is 30 days late. How can this be? They should be reporting the account paid or closed. This account should not be showing a late date since they have already been paid for. It seems impossible to accrue late on an account that has already been paid | 1 |
| I realized that there was a late payment on my credit report. The confusing part for me is it doesnt reflect anything except 120 days past due. Ive never been behind on my payment. I tried contacting the 3 Credit Bureaus and the DEPT OF ED/NAVIENT but they have provided me with nothing tangible which reflects anything verifiable | 1 |
| there is still account that need to be DELETED. Sections 609 ( a ) ( 1 ) ( A ) and 611 ( a ) ( 1 ) require the Experian Credit Bureau to validate these accounts ( A ) | 1 |
| I realized that some of the information was erroneous. The TransUnion credit bureau is required to authenticate this account under Sections 609 ( a ) ( 1 ) ( A ) and 611 ( a ) ( 1 ). ( A ) | 1 |
| there are still other accounts that need to be UPDATED. The XXXX and Equifax credit bureaus must verify these accounts under Sections 609 ( a ) ( 1 ) ( A ) and 611 ( a ) ( 1 ). ( A ) | 1 |
| accurate & correct. You have NOT provided me a copy of ANY original documentation ( a consumer contract with my signature on it ) as required under Section 609 ( a ) ( 1 ) ( A ) Disclosures to consumers [ 15 U.S.C. 1681g ] ( ( a ) Information on file ; sources ; report recipients. Equifax | 1 |
| I discovered that some of the information was erroneous. The Transunion credit bureau must validate this account in line with Sections 609 ( a ) ( 1 ) ( A ) and 611 ( a ) ( 1 ) ( A ) | 1 |
| there is still account that need to be DELETED. Sections 609 ( a ) ( 1 ) ( A ) and 611 ( a ) ( 1 ) require the TransUnion Credit Bureau to validate these accounts ( A ) | 1 |
| this is still showing that it is XXXX XXXX late. How can this be? They should be reporting the account paid or closed. This account should not be showing a late date since they have already been paid for. It seems impossible to accrue late on an account that has already been paid | 1 |
| I realized that there was a late payment on my credit report. The confusing part for me is it doesnt reflect anything except 30 days past due. Ive never been behind on my payment. I tried contacting the Transunion Credit Bureaus and the XXXX but they have provided me with nothing tangible which reflects anything verifiable | 1 |
| Equifax shall | 1 |
| there are still account that need to be UPDATED. Sections 609 ( a ) ( 1 ) ( A ) and 611 ( a ) ( 1 ) | 1 |
| Equifax | 1 |
| XXXX and XXXX shall | 1 |
| there is still account that need to be UPDATED. Sections 609 ( a ) ( 1 ) ( A ) and 611 ( a ) ( 1 ) | 1 |
| there are still accounts that need to be UPDATED. Sections 609 ( a ) ( 1 ) ( A ) and 611 ( a ) ( 1 ) require the Experian and XXXX Credit Bureaus to validate these accounts ( A ). I hope these disputed accounts are updated | 1 |
| I realized that there was a late payment on my credit report. The confusing part for me is it doesnt reflect anything except XXXX and 120 days past due. Ive never been behind on my payment | 1 |
| there is still account that need to be DELETED. Sections 609 ( a ) ( 1 ) ( A ) and 611 ( a ) ( 1 ) require the XXXX Credit Bureau to validate these accounts ( A ) | 1 |
| Equifax and XXXX shall | 1 |
| there are still other account that need to be UPDATED. The XXXX and XXXX credit bureaus must verify this account under Sections 609 ( a ) ( 1 ) ( A ) and 611 ( a ) ( 1 ). ( A ) | 1 |
| I realized that some of the information was erroneous. The Experian credit bureau is required to authenticate this account under Sections 609 ( a ) ( 1 ) ( A ) and 611 ( a ) ( 1 ). ( A ). It is not acceptable to treat these reporting account as unconfirmed information without producing proof within the legal time range. Sections 609 ( a ) ( 1 ) ( A ) and 611 ( a ) ( 1 ). ( A ) | 1 |
| I realized that some of the information was erroneous. The XXXX credit bureau is required to authenticate this account under Sections 609 ( a ) ( 1 ) ( A ) and 611 ( a ) ( 1 ). ( A ). It is not acceptable to treat these reporting account as unconfirmed information without producing proof within the legal time range. Sections 609 ( a ) ( 1 ) ( A ) and 611 ( a ) ( 1 ). ( A ) | 1 |
| there are still accounts that need to be UPDATED. Sections 609 ( a ) ( 1 ) ( A ) and 611 ( a ) ( 1 ) | 1 |
Top States
| State | Complaints |
|---|---|
| the Bureaus shall | 66 |
Top Issues
| Issue | Complaints |
|---|---|
| upon request | 62 |
| and subject to 610 ( a ) ( 1 ) [ 1681h ] | 4 |
Source: CFPB Consumer Complaint Database CFPB Consumer Complaint Database
What the CFPB Record Shows About or indirectly through a creditor
or indirectly through a creditor has accumulated 66 consumer complaints in the CFPB public database, with filings active across 1 U.S. state. Of those submissions, 66 include a consumer narrative — the verbatim description of the reported problem that the CFPB collects alongside each filing. The earliest complaint on file dates back to As r, and the most recent logged activity is You have N, giving this record a multi-year window of observable consumer sentiment.
Looking at response behavior, or indirectly through a creditor reports a 0% timely-response rate and has closed 3% of cases with a written explanation to the consumer. 1.5% of complaints were closed with monetary or non-monetary relief — an outcome signal that tracks how often consumers walked away with some form of remediation. A further 0% of responses were formally disputed by the consumer after the company replied, a useful marker of resolution quality independent of sheer volume. The most-reported product category for this record is "I realized that there was a late payment on my credit report. The confusing part for me is it doesnt reflect anything except 30 days past due. Ive never been behind on my payment", and the single most common underlying issue is "upon request".
Complaint volume is heavily influenced by company size, customer base, and market footprint — larger financial institutions routinely carry more filings purely because they serve more consumers. A complaint is a consumer-reported allegation, not proven wrongdoing, and a timely or relief-flagged closure does not by itself confirm fault. Use this page as one input among many when evaluating or indirectly through a creditor: cross-check against the CFPB Consumer Complaint Database directly, review your own contract terms, and consult a licensed professional for financial, legal, or regulatory advice. This page is informational only.
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Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.
Frequently Asked Questions
How many CFPB complaints does or indirectly through a creditor have?
or indirectly through a creditor has received 66 consumer complaints filed with the Consumer Financial Protection Bureau.
Does or indirectly through a creditor respond to complaints on time?
or indirectly through a creditor has a 0% timely response rate to CFPB complaints.
What is the most common complaint about or indirectly through a creditor?
The most common issue reported against or indirectly through a creditor is "upon request" in the "I realized that there was a late payment on my credit report. The confusing part for me is it doesnt reflect anything except 30 days past due. Ive never been behind on my payment" product category.
Read our methodology — how this data is sourced, computed, and verified.
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