Total complaints
1
Filed since My X
2026 data Public-data reference. official source
or in 3 billing cycles? I asked
1 consumer complaints recorded in the CFPB Consumer Complaint Database, with breakdowns by product, state, and complaint year.
1 consumer complaints filed with the CFPB
This profile shows or in 3 billing cycles? I asked's complaint history from CFPB public records. 1 consumers have filed complaints since My X. The company has a 0% timely response rate and has provided relief in 0% of cases.
1
Total Complaints
0%
Timely Response
0%
Disputed
0%
Relief Provided
1
States Active
My X
Since
Timely response
0%
CFPB-tracked response window
Relief rate
0%
Closed with monetary or non-monetary relief
Timely response rate 0.0%
Federal benchmark
CFPB benchmark: response within 15 calendar days of filing.
Relief rate 0.0%
Industry median
Share closed with monetary or non-monetary relief.
or in 3 billing cycles? I asked complaint mix by product
- I called 1 100.0% – 0% relief
How or in 3 billing cycles? I asked's 1 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.
Complaints by Product
| Product | Complaints |
|---|---|
| I called Capital One on XX/XX/XXXX. The customer service representative said they'd need to escalate my case and file a petition on my behalf with the department that handles petitions for promotional cases. A few business days later | 1 |
Top States
| State | Complaints |
|---|---|
| When does the clock start for calculating transaction totals? When I opened the account? When I got the card in the mail? When I activated the card? The rep said that the clock starts the day the account is opened and that I did not spend $ XXXX within 90 days of that date ( XX/XX/XXXX ). I told the rep those terms were unclear to me. I asked for the original terms to be shared with me and was told that wasn't possible. I said it's misleading because how can I begin to spend money toward the $ XXXX transactional total if I don't have the card in my possession. I told the rep that Capital One was setting customers up to not reach the $ XXXX mark because the clock starts sooner than customers have the card in their permission and sooner than customers are made aware of. I asked that my case be re-presented to the petition department. I was told this wasnt possible. I asked to speak to the petition department. I was told the department is only capable of outgoing calls. I asked to speak with the reps supervisor. The supervisor said he was the highest possible person to speak with about my issue. He reiterated that I couldnt petition again and that I couldnt be put in touch with the department that made the decision to deny my petition. I reiterated the misleading advertising and terms from Capital One regarding this promotion. The supervisor said there was nothing further that could be done about it. He stated I had spent {$2900.00} in 90 days from the account opening. I stated I had spent {$3000.00} in 90 days from receiving the card in the mail and activating the card the day I received it. I asked him to review and share with me the original terms of the promotion. He said he was unable to do so. I should have received {$300.00} back from Capital One because I spent more than $ XXXX within 90 days of receiving my credit card in the mail. They did not give me any money back because I spent less than $ XXXX within 90 days of the account opening.,,CAPITAL ONE FINANCIAL CORPORATION,MA,02130,,Consent provided,Web,2020-04-11,Closed with explanation,Yes,N/A,3602414 | 1 |
Top Issues
| Issue | Complaints |
|---|---|
| the representative said they couldn't share it with me. When I asked why my case was denied | 1 |
Source: CFPB Consumer Complaint Database CFPB Consumer Complaint Database
What the CFPB Record Shows About or in 3 billing cycles? I asked
or in 3 billing cycles? I asked has accumulated 1 consumer complaint in the CFPB public database, with filings active across 1 U.S. state. Of those submissions, 1 includes a consumer narrative — the verbatim description of the reported problem that the CFPB collects alongside each filing. The earliest complaint on file dates back to My X, and the most recent logged activity is My XX/XX/X, giving this record a multi-year window of observable consumer sentiment.
Looking at response behavior, or in 3 billing cycles? I asked reports a 0% timely-response rate and has closed 0% of cases with a written explanation to the consumer. 0% of complaints were closed with monetary or non-monetary relief — an outcome signal that tracks how often consumers walked away with some form of remediation. A further 0% of responses were formally disputed by the consumer after the company replied, a useful marker of resolution quality independent of sheer volume. The most-reported product category for this record is "I called Capital One on XX/XX/XXXX. The customer service representative said they'd need to escalate my case and file a petition on my behalf with the department that handles petitions for promotional cases. A few business days later", and the single most common underlying issue is "the representative said they couldn't share it with me. When I asked why my case was denied".
Complaint volume is heavily influenced by company size, customer base, and market footprint — larger financial institutions routinely carry more filings purely because they serve more consumers. A complaint is a consumer-reported allegation, not proven wrongdoing, and a timely or relief-flagged closure does not by itself confirm fault. Use this page as one input among many when evaluating or in 3 billing cycles? I asked: cross-check against the CFPB Consumer Complaint Database directly, review your own contract terms, and consult a licensed professional for financial, legal, or regulatory advice. This page is informational only.
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Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.
Frequently Asked Questions
How many CFPB complaints does or in 3 billing cycles? I asked have?
or in 3 billing cycles? I asked has received 1 consumer complaints filed with the Consumer Financial Protection Bureau.
Does or in 3 billing cycles? I asked respond to complaints on time?
or in 3 billing cycles? I asked has a 0% timely response rate to CFPB complaints.
What is the most common complaint about or in 3 billing cycles? I asked?
The most common issue reported against or in 3 billing cycles? I asked is "the representative said they couldn't share it with me. When I asked why my case was denied" in the "I called Capital One on XX/XX/XXXX. The customer service representative said they'd need to escalate my case and file a petition on my behalf with the department that handles petitions for promotional cases. A few business days later" product category.
Read our methodology — how this data is sourced, computed, and verified.
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