2026 data Public-data reference. official source

or I am going to think I was penalized for paying my account in full.,,CAPITAL ONE FINANCIAL CORPORATION,CA,90043,,Consent provided,Web,2015-12-11,Closed with explanation,Yes,No,1692960

1 consumer complaints recorded in the CFPB Consumer Complaint Database, with breakdowns by product, state, and complaint year.

1 consumer complaints filed with the CFPB

This profile shows or I am going to think I was penalized for paying my account in full.,,CAPITAL ONE FINANCIAL CORPORATION,CA,90043,,Consent provided,Web,2015-12-11,Closed with explanation,Yes,No,1692960's complaint history from CFPB public records. 1 consumers have filed complaints since Now . The company has a 0% timely response rate and has provided relief in 0% of cases.

1
Total Complaints
0%
Timely Response
0%
Disputed
0%
Relief Provided
0
States Active
Now
Since

Total complaints

1

Filed since Now

Timely response

0%

CFPB-tracked response window

Relief rate

0%

Closed with monetary or non-monetary relief

Timely response rate 0.0%
Federal benchmark

CFPB benchmark: response within 15 calendar days of filing.

Relief rate 0.0%
Industry median

Share closed with monetary or non-monetary relief.

or I am going to think I was penalized for paying my account in full.,,CAPITAL ONE FINANCIAL CORPORATION,CA,90043,,Consent provided,Web,2015-12-11,Closed with explanation,Yes,No,1692960 complaint mix by product

Total complaints: 1

or I am going to think I was penalized for paying my account in full.,,CAPITAL ONE FINANCIAL CORPORATION,CA,90043,,Consent provided,Web,2015-12-11,Closed with explanation,Yes,No,1692960 complaint mix by product Horizontal strip chart. Width of each segment is proportional to that category's share of the 1 total complaints. Trend arrow shows rolling 12-month direction. Inline badge shows resolution rate (% closed with relief). my billing: 1 complaints (100.0%), resolution 0.0% my billing 100.0%
  • my billing 1 100.0% 0% relief

How or I am going to think I was penalized for paying my account in full.,,CAPITAL ONE FINANCIAL CORPORATION,CA,90043,,Consent provided,Web,2015-12-11,Closed with explanation,Yes,No,1692960's 1 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.

Complaints by Product

Product Complaints
my billing date is the XXXX of every month and I paid in full on XX/XX/XXXX. So 1

Top Issues

Issue Complaints
but they said it did n't matter and calculated what would accrue over the entire month up until XX/XX/XXXX. That seems pretty unfair. How is it collecting interest if it was paid off on the XXXX of the month 3 days after my last bill was due and paid for before XX/XX/XXXX 1

Source: CFPB Consumer Complaint Database CFPB Consumer Complaint Database

What the CFPB Record Shows About or I am going to think I was penalized for paying my account in full.,,CAPITAL ONE FINANCIAL CORPORATION,CA,90043,,Consent provided,Web,2015-12-11,Closed with explanation,Yes,No,1692960

or I am going to think I was penalized for paying my account in full.,,CAPITAL ONE FINANCIAL CORPORATION,CA,90043,,Consent provided,Web,2015-12-11,Closed with explanation,Yes,No,1692960 has accumulated 1 consumer complaint in the CFPB public database, with filings active across 0 U.S. states. Of those submissions, 1 includes a consumer narrative — the verbatim description of the reported problem that the CFPB collects alongside each filing. The earliest complaint on file dates back to Now , and the most recent logged activity is Now mind y, giving this record a multi-year window of observable consumer sentiment.

Looking at response behavior, or I am going to think I was penalized for paying my account in full.,,CAPITAL ONE FINANCIAL CORPORATION,CA,90043,,Consent provided,Web,2015-12-11,Closed with explanation,Yes,No,1692960 reports a 0% timely-response rate and has closed 0% of cases with a written explanation to the consumer. 0% of complaints were closed with monetary or non-monetary relief — an outcome signal that tracks how often consumers walked away with some form of remediation. A further 0% of responses were formally disputed by the consumer after the company replied, a useful marker of resolution quality independent of sheer volume. The most-reported product category for this record is "my billing date is the XXXX of every month and I paid in full on XX/XX/XXXX. So", and the single most common underlying issue is "but they said it did n't matter and calculated what would accrue over the entire month up until XX/XX/XXXX. That seems pretty unfair. How is it collecting interest if it was paid off on the XXXX of the month 3 days after my last bill was due and paid for before XX/XX/XXXX".

Complaint volume is heavily influenced by company size, customer base, and market footprint — larger financial institutions routinely carry more filings purely because they serve more consumers. A complaint is a consumer-reported allegation, not proven wrongdoing, and a timely or relief-flagged closure does not by itself confirm fault. Use this page as one input among many when evaluating or I am going to think I was penalized for paying my account in full.,,CAPITAL ONE FINANCIAL CORPORATION,CA,90043,,Consent provided,Web,2015-12-11,Closed with explanation,Yes,No,1692960: cross-check against the CFPB Consumer Complaint Database directly, review your own contract terms, and consult a licensed professional for financial, legal, or regulatory advice. This page is informational only.

Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.

Frequently Asked Questions

How many CFPB complaints does or I am going to think I was penalized for paying my account in full.,,CAPITAL ONE FINANCIAL CORPORATION,CA,90043,,Consent provided,Web,2015-12-11,Closed with explanation,Yes,No,1692960 have?

or I am going to think I was penalized for paying my account in full.,,CAPITAL ONE FINANCIAL CORPORATION,CA,90043,,Consent provided,Web,2015-12-11,Closed with explanation,Yes,No,1692960 has received 1 consumer complaints filed with the Consumer Financial Protection Bureau.

Does or I am going to think I was penalized for paying my account in full.,,CAPITAL ONE FINANCIAL CORPORATION,CA,90043,,Consent provided,Web,2015-12-11,Closed with explanation,Yes,No,1692960 respond to complaints on time?

or I am going to think I was penalized for paying my account in full.,,CAPITAL ONE FINANCIAL CORPORATION,CA,90043,,Consent provided,Web,2015-12-11,Closed with explanation,Yes,No,1692960 has a 0% timely response rate to CFPB complaints.

What is the most common complaint about or I am going to think I was penalized for paying my account in full.,,CAPITAL ONE FINANCIAL CORPORATION,CA,90043,,Consent provided,Web,2015-12-11,Closed with explanation,Yes,No,1692960?

The most common issue reported against or I am going to think I was penalized for paying my account in full.,,CAPITAL ONE FINANCIAL CORPORATION,CA,90043,,Consent provided,Web,2015-12-11,Closed with explanation,Yes,No,1692960 is "but they said it did n't matter and calculated what would accrue over the entire month up until XX/XX/XXXX. That seems pretty unfair. How is it collecting interest if it was paid off on the XXXX of the month 3 days after my last bill was due and paid for before XX/XX/XXXX" in the "my billing date is the XXXX of every month and I paid in full on XX/XX/XXXX. So" product category.

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