Total complaints
2
Filed since This
2 consumer complaints recorded in the CFPB Consumer Complaint Database, with breakdowns by product, state, and complaint year.
2 consumer complaints filed with the CFPB
This profile shows or have prior knowledge of this credit's complaint history from CFPB public records. 2 consumers have filed complaints since This. The company has a 0% timely response rate and has provided relief in 0% of cases.
Total complaints
2
Filed since This
Timely response
0%
CFPB-tracked response window
Relief rate
0%
Closed with monetary or non-monetary relief
CFPB benchmark: response within 15 calendar days of filing.
Share closed with monetary or non-monetary relief.
How or have prior knowledge of this credit's 2 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.
| Product | Complaints |
|---|---|
| especially as I became aware of this credit card after I was alerted via my XXXX XXXX and XXXX accounts. I don't know how any company can assume that I would consent to having my credit being used without my knowledge or understanding that my name was being included on the card in the first place from a party other than myself. My father tried to resolve the issue by speaking to Capital One and XXXX | 1 |
| especially as I became aware of this credit card after I was alerted via my XXXX XXXX and XXXX accounts. I don't know how any company can assume that I would consent to having my credit being used without my knowledge or understanding that my name was being included on the card in the first place from a party other than myself. My father tried to resolve the issue by speaking to XXXX XXXX and XXXX | 1 |
| State | Complaints |
|---|---|
| have your financial well-being negatively impacted? I would hope common sense would prevail here. | 2 |
| Issue | Complaints |
|---|---|
| but proves to show that there is no safe guarding of an individuals financial record. What is to stop someone from adding your name onto their account without your prior knowledge. Even worse | 2 |
Source: CFPB Consumer Complaint Database CFPB Consumer Complaint Database
or have prior knowledge of this credit has accumulated 2 consumer complaints in the CFPB public database, with filings active across 1 U.S. state. Of those submissions, 2 include a consumer narrative — the verbatim description of the reported problem that the CFPB collects alongside each filing. The earliest complaint on file dates back to This, and the most recent logged activity is This is pa, giving this record a multi-year window of observable consumer sentiment.
Looking at response behavior, or have prior knowledge of this credit reports a 0% timely-response rate and has closed 0% of cases with a written explanation to the consumer. 0% of complaints were closed with monetary or non-monetary relief — an outcome signal that tracks how often consumers walked away with some form of remediation. A further 0% of responses were formally disputed by the consumer after the company replied, a useful marker of resolution quality independent of sheer volume. The most-reported product category for this record is "especially as I became aware of this credit card after I was alerted via my XXXX XXXX and XXXX accounts. I don't know how any company can assume that I would consent to having my credit being used without my knowledge or understanding that my name was being included on the card in the first place from a party other than myself. My father tried to resolve the issue by speaking to Capital One and XXXX", and the single most common underlying issue is "but proves to show that there is no safe guarding of an individuals financial record. What is to stop someone from adding your name onto their account without your prior knowledge. Even worse".
Complaint volume is heavily influenced by company size, customer base, and market footprint — larger financial institutions routinely carry more filings purely because they serve more consumers. A complaint is a consumer-reported allegation, not proven wrongdoing, and a timely or relief-flagged closure does not by itself confirm fault. Use this page as one input among many when evaluating or have prior knowledge of this credit: cross-check against the CFPB Consumer Complaint Database directly, review your own contract terms, and consult a licensed professional for financial, legal, or regulatory advice. This page is informational only.
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Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.
or have prior knowledge of this credit has received 2 consumer complaints filed with the Consumer Financial Protection Bureau.
or have prior knowledge of this credit has a 0% timely response rate to CFPB complaints.
The most common issue reported against or have prior knowledge of this credit is "but proves to show that there is no safe guarding of an individuals financial record. What is to stop someone from adding your name onto their account without your prior knowledge. Even worse" in the "especially as I became aware of this credit card after I was alerted via my XXXX XXXX and XXXX accounts. I don't know how any company can assume that I would consent to having my credit being used without my knowledge or understanding that my name was being included on the card in the first place from a party other than myself. My father tried to resolve the issue by speaking to Capital One and XXXX" product category.
Read our methodology — how this data is sourced, computed, and verified.