Total complaints
1
Filed since ( 4
1 consumer complaints recorded in the CFPB Consumer Complaint Database, with breakdowns by product, state, and complaint year.
1 consumer complaints filed with the CFPB
This profile shows or deprives any debtor of the right to assert defenses as provided in section 1317.031 of the Revised Code and 16 C.F.R. 433's complaint history from CFPB public records. 1 consumers have filed complaints since ( 4 . The company has a 0% timely response rate and has provided relief in 0% of cases.
Total complaints
1
Filed since ( 4
Timely response
0%
CFPB-tracked response window
Relief rate
0%
Closed with monetary or non-monetary relief
CFPB benchmark: response within 15 calendar days of filing.
Share closed with monetary or non-monetary relief.
How or deprives any debtor of the right to assert defenses as provided in section 1317.031 of the Revised Code and 16 C.F.R. 433's 1 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.
| Product | Complaints |
|---|---|
| the creditor 's account maintained by the collection agency in connection with the assigned account | 1 |
| State | Complaints |
|---|---|
| as amended. I need this account to be deleted immediately until all OHIO LAW requirements are meet as well as FDCPA standards are meet!,Company has responded to the consumer and the CFPB and chooses not to provide a public response,The Outsource Group | 1 |
| Issue | Complaints |
|---|---|
| or other evidence of indebtedness was canceled. ( G ) Nothing in this section relieves a collection agency from complying with the Fair Debt Collection Practices Act | 1 |
Source: CFPB Consumer Complaint Database CFPB Consumer Complaint Database
or deprives any debtor of the right to assert defenses as provided in section 1317.031 of the Revised Code and 16 C.F.R. 433 has accumulated 1 consumer complaint in the CFPB public database, with filings active across 1 U.S. state. Of those submissions, 1 includes a consumer narrative — the verbatim description of the reported problem that the CFPB collects alongside each filing. The earliest complaint on file dates back to ( 4 , and the most recent logged activity is ( 4 ) Upon, giving this record a multi-year window of observable consumer sentiment.
Looking at response behavior, or deprives any debtor of the right to assert defenses as provided in section 1317.031 of the Revised Code and 16 C.F.R. 433 reports a 0% timely-response rate and has closed 0% of cases with a written explanation to the consumer. 0% of complaints were closed with monetary or non-monetary relief — an outcome signal that tracks how often consumers walked away with some form of remediation. A further 0% of responses were formally disputed by the consumer after the company replied, a useful marker of resolution quality independent of sheer volume. The most-reported product category for this record is "the creditor 's account maintained by the collection agency in connection with the assigned account", and the single most common underlying issue is "or other evidence of indebtedness was canceled. ( G ) Nothing in this section relieves a collection agency from complying with the Fair Debt Collection Practices Act".
Complaint volume is heavily influenced by company size, customer base, and market footprint — larger financial institutions routinely carry more filings purely because they serve more consumers. A complaint is a consumer-reported allegation, not proven wrongdoing, and a timely or relief-flagged closure does not by itself confirm fault. Use this page as one input among many when evaluating or deprives any debtor of the right to assert defenses as provided in section 1317.031 of the Revised Code and 16 C.F.R. 433: cross-check against the CFPB Consumer Complaint Database directly, review your own contract terms, and consult a licensed professional for financial, legal, or regulatory advice. This page is informational only.
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Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.
or deprives any debtor of the right to assert defenses as provided in section 1317.031 of the Revised Code and 16 C.F.R. 433 has received 1 consumer complaints filed with the Consumer Financial Protection Bureau.
or deprives any debtor of the right to assert defenses as provided in section 1317.031 of the Revised Code and 16 C.F.R. 433 has a 0% timely response rate to CFPB complaints.
The most common issue reported against or deprives any debtor of the right to assert defenses as provided in section 1317.031 of the Revised Code and 16 C.F.R. 433 is "or other evidence of indebtedness was canceled. ( G ) Nothing in this section relieves a collection agency from complying with the Fair Debt Collection Practices Act" in the "the creditor 's account maintained by the collection agency in connection with the assigned account" product category.
Read our methodology — how this data is sourced, computed, and verified.