Total complaints
59
Filed since ( 4
2026 data Public-data reference. official source
or criminal proceeding
59 consumer complaints recorded in the CFPB Consumer Complaint Database, with breakdowns by product, state, and complaint year.
59 consumer complaints filed with the CFPB
This profile shows or criminal proceeding's complaint history from CFPB public records. 59 consumers have filed complaints since ( 4 . The company has a 0% timely response rate and has provided relief in 0% of cases.
59
Total Complaints
0%
Timely Response
0%
Disputed
0%
Relief Provided
6
States Active
( 4
Since
Timely response
0%
CFPB-tracked response window
Relief rate
0%
Closed with monetary or non-monetary relief
Timely response rate 0.0%
Federal benchmark
CFPB benchmark: response within 15 calendar days of filing.
Relief rate 0.0%
Industry median
Share closed with monetary or non-monetary relief.
or criminal proceeding complaint mix by product
- if the 52 88.1% – 0% relief
- if the 5 8.5% – 0% relief
- if the 1 1.7% – 0% relief
- if the 1 1.7% – 0% relief
How or criminal proceeding's 59 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.
Complaints by Product
| Product | Complaints |
|---|---|
| if the person making the request certifies to the consumer reporting agency that ( A ) the consumer report is needed for the purpose of establishing an individual 's capacity to make child support payments or determining the appropriate level of such payments ; ( B ) the paternity of the consumer for the child to which the obligation relates has been established or acknowledged by the consumer in accordance with State laws under which the obligation arises ( if required by those laws ) ; ( C ) the person has provided at least 10 days ' prior notice to the consumer whose report is requested | 52 |
| if the person making the request certifies to the consumer reporting agency that ( A ) the consumer report is needed for the purpose of establishing an individuals capacity to make child support payments or determining the appropriate level of such payments ; ( B ) the paternity of the consumer for the child to which the obligation relates has been established or acknowledged by the consumer in accordance with State laws under which the obligation arises ( if required by those laws ) ; ( C ) the person has provided at least 10 days prior notice to the consumer whose report is requested | 5 |
| if the person making the request certifies to the consumer reporting agency that ( A ) the consumer report is needed for the purpose of establishing an individual 's capacity to make child support payments or determining the appropriate level of such payments ; ( B ) the paternity of the consumer for the child to which the obligation relates has been established or acknowledged by the consumer in accordance with State laws under which the obligation arises ( if required by those laws ) ; XXXX XXXX XXXX the person has provided at least 10 days ' prior notice to the consumer whose report is requested | 1 |
| if the person making the request certifies to the consumer reporting agency that- ( A ) the consumer report is needed for the purpose of establishing an individual 's capacity to make child support payments or determining the appropriate level of such payments ; ( B ) the paternity of the consumer for the child to which the obligation relates has been established or acknowledged by the consumer in accordance with State laws under which the obligation arises ( if required by those laws ) ; ( C ) the person has provided at least 10 days ' prior notice to the consumer whose report is requested | 1 |
Top States
| State | Complaints |
|---|---|
| or for any other purpose. ( 5 ) To an agency administering a State plan under Section 454 of the Social Security Act ( 42 U.S.C. 654 ) for use to set an initial or modified child support award. ( b ) Conditions for furnishing and using consumer reports for employment purposes. ( 1 ) Certification from user. A consumer reporting agency may furnish a consumer report for employment purposes only if ( A ) the person who obtains such report from the agency certifies to the agency that ( i ) the person has complied with paragraph ( 2 ) with respect to the consumer report | 49 |
| or for any other purpose. | 6 |
| or for any other purpose. ( 5 ) To an agency administering a State plan under Section 454 of the Social Security Act ( 42 U.S.C. 654 ) for use to set an initial or modified child support award. ( b ) Conditions for furnishing and using consumer reports for employment purposes. ( 1 ) Certification from user. A consumer reporting agen | 1 |
| or for any other purpose.,Company has responded to the consumer and the CFPB and chooses not to provide a public response,Experian Information Solutions Inc.,NH,030XX,,Consent provided,Web,2023-09-15,Closed with explanation,Yes,N/A,7557084 | 1 |
| or for any other purpose. ( XXXX ) To an agency administering a XXXX plan under Section XXXX of the Social Security XXXX XXXX XXXX XXXX. XXXX ) for use to set an initial or modified child support award. XXXX b ) Conditions for furnishing and using consumer reports for employment purposes. ( XXXX ) Certification from user. A consumer reporting agency XXXX furnish a consumer report for employment purposes only if ( A ) the person who obtains such report from the agency certifies to the agency that ( i ) the person has complied with paragraph ( XXXX ) with respect to the consumer report | 1 |
| or for any other purpose. ( 5 ) To an agency administering a State plan under Section 454 of the Social Security Act ( 42 U.S.C. 654 ) for use to set an initial or modified child support award. ( | 1 |
Top Issues
| Issue | Complaints |
|---|---|
| that the report will be requested ; and ( D ) the consumer report will be kept confidential | 58 |
| that the report will be requested ; and ( XXXX ) the consumer report will be kept confidential | 1 |
Source: CFPB Consumer Complaint Database CFPB Consumer Complaint Database
What the CFPB Record Shows About or criminal proceeding
or criminal proceeding has accumulated 59 consumer complaints in the CFPB public database, with filings active across 6 U.S. states. Of those submissions, 59 include a consumer narrative — the verbatim description of the reported problem that the CFPB collects alongside each filing. The earliest complaint on file dates back to ( 4 , and the most recent logged activity is XXXX XXXX , giving this record a multi-year window of observable consumer sentiment.
Looking at response behavior, or criminal proceeding reports a 0% timely-response rate and has closed 0% of cases with a written explanation to the consumer. 0% of complaints were closed with monetary or non-monetary relief — an outcome signal that tracks how often consumers walked away with some form of remediation. A further 0% of responses were formally disputed by the consumer after the company replied, a useful marker of resolution quality independent of sheer volume. The most-reported product category for this record is "if the person making the request certifies to the consumer reporting agency that ( A ) the consumer report is needed for the purpose of establishing an individual 's capacity to make child support payments or determining the appropriate level of such payments ; ( B ) the paternity of the consumer for the child to which the obligation relates has been established or acknowledged by the consumer in accordance with State laws under which the obligation arises ( if required by those laws ) ; ( C ) the person has provided at least 10 days ' prior notice to the consumer whose report is requested", and the single most common underlying issue is "that the report will be requested ; and ( D ) the consumer report will be kept confidential".
Complaint volume is heavily influenced by company size, customer base, and market footprint — larger financial institutions routinely carry more filings purely because they serve more consumers. A complaint is a consumer-reported allegation, not proven wrongdoing, and a timely or relief-flagged closure does not by itself confirm fault. Use this page as one input among many when evaluating or criminal proceeding: cross-check against the CFPB Consumer Complaint Database directly, review your own contract terms, and consult a licensed professional for financial, legal, or regulatory advice. This page is informational only.
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Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.
Frequently Asked Questions
How many CFPB complaints does or criminal proceeding have?
or criminal proceeding has received 59 consumer complaints filed with the Consumer Financial Protection Bureau.
Does or criminal proceeding respond to complaints on time?
or criminal proceeding has a 0% timely response rate to CFPB complaints.
What is the most common complaint about or criminal proceeding?
The most common issue reported against or criminal proceeding is "that the report will be requested ; and ( D ) the consumer report will be kept confidential" in the "if the person making the request certifies to the consumer reporting agency that ( A ) the consumer report is needed for the purpose of establishing an individual 's capacity to make child support payments or determining the appropriate level of such payments ; ( B ) the paternity of the consumer for the child to which the obligation relates has been established or acknowledged by the consumer in accordance with State laws under which the obligation arises ( if required by those laws ) ; ( C ) the person has provided at least 10 days ' prior notice to the consumer whose report is requested" product category.
Read our methodology — how this data is sourced, computed, and verified.
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