Total complaints
4
Filed since 1.Wh
4 consumer complaints recorded in the CFPB Consumer Complaint Database, with breakdowns by product, state, and complaint year.
4 consumer complaints filed with the CFPB
This profile shows or credit to a deposit account of the consumer's complaint history from CFPB public records. 4 consumers have filed complaints since 1.Wh. The company has a 0% timely response rate and has provided relief in 0% of cases.
Total complaints
4
Filed since 1.Wh
Timely response
0%
CFPB-tracked response window
Relief rate
0%
Closed with monetary or non-monetary relief
CFPB benchmark: response within 15 calendar days of filing.
Share closed with monetary or non-monetary relief.
How or credit to a deposit account of the consumer's 4 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.
| Product | Complaints |
|---|---|
| through rebates of unearned finance charges or insurance premiums | 2 |
| LLC must also refund the remaining balance of the consumer account upon its termination. This is your 7 day notice to return ALL money due from this consumer account. 1026.11 Treatment of credit balances ; account termination. ( a ) Credit balances. When a credit balance in excess of { {$1.00} } is created on a credit account ( through transmittal of funds to a creditor in excess of the total balance due on an account | 1 |
| pursuant to federal law with facts that prove that the law does apply to them and that they must adhere to them. I ask for a refund and was denied under 12 CFR 226.11 - Treatment of credit balances ; account ( a ) Credit balances. When a credit balance in excess of {$1.00} is created on a credit account ( through transmittal of funds to a creditor in excess of the total balance due on an account | 1 |
| State | Complaints |
|---|---|
| any part of the credit balance remaining in the account for more than 6 months | 2 |
| any part of the credit balance remaining in the account for more than six months. No further action is required if the consumer 's current location is not known to the creditor and can not be traced through the consumer 's last known address or telephone number. ( b ) Account termination. ( 1 ) A creditor shall not terminate an account prior to its expiration date solely because the consumer does not incur a finance charge. ( 2 ) Nothing in paragraph ( b ) ( 1 ) of this section prohibits a creditor from terminating an account that is inactive for three or more consecutive months. An account is inactive for purposes of this paragraph if no credit has been extended ( such as by purchase | 1 |
| any part of the credit balance remaining in the account for more than six months. No further action is required if the consumer 's current location is not known to the creditor and can not be traced through the consumer 's last known address or telephone number. | 1 |
| Issue | Complaints |
|---|---|
| the creditor shall : ( a ) Credit the amount of the credit balance to the consumer 's account ; ( b ) Refund any part of the remaining credit balance | 2 |
| or through amounts otherwise owed to or held for the benefit of the consumer ) | 2 |
Source: CFPB Consumer Complaint Database CFPB Consumer Complaint Database
or credit to a deposit account of the consumer has accumulated 4 consumer complaints in the CFPB public database, with filings active across 3 U.S. states. Of those submissions, 0 include a consumer narrative — the verbatim description of the reported problem that the CFPB collects alongside each filing. The earliest complaint on file dates back to 1.Wh, and the most recent logged activity is Theyve act, giving this record a multi-year window of observable consumer sentiment.
Looking at response behavior, or credit to a deposit account of the consumer reports a 0% timely-response rate and has closed 0% of cases with a written explanation to the consumer. 0% of complaints were closed with monetary or non-monetary relief — an outcome signal that tracks how often consumers walked away with some form of remediation. A further 0% of responses were formally disputed by the consumer after the company replied, a useful marker of resolution quality independent of sheer volume. The most-reported product category for this record is "through rebates of unearned finance charges or insurance premiums", and the single most common underlying issue is "the creditor shall : ( a ) Credit the amount of the credit balance to the consumer 's account ; ( b ) Refund any part of the remaining credit balance".
Complaint volume is heavily influenced by company size, customer base, and market footprint — larger financial institutions routinely carry more filings purely because they serve more consumers. A complaint is a consumer-reported allegation, not proven wrongdoing, and a timely or relief-flagged closure does not by itself confirm fault. Use this page as one input among many when evaluating or credit to a deposit account of the consumer: cross-check against the CFPB Consumer Complaint Database directly, review your own contract terms, and consult a licensed professional for financial, legal, or regulatory advice. This page is informational only.
Learn more about your rights and how to interpret complaint data.
Explore additional financial data about companies, lenders, and institutions on our partner portals.
Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.
or credit to a deposit account of the consumer has received 4 consumer complaints filed with the Consumer Financial Protection Bureau.
or credit to a deposit account of the consumer has a 0% timely response rate to CFPB complaints.
The most common issue reported against or credit to a deposit account of the consumer is "the creditor shall : ( a ) Credit the amount of the credit balance to the consumer 's account ; ( b ) Refund any part of the remaining credit balance" in the "through rebates of unearned finance charges or insurance premiums" product category.
Read our methodology — how this data is sourced, computed, and verified.