Total complaints
1
Filed since Iden
1 consumer complaints recorded in the CFPB Consumer Complaint Database, with breakdowns by product, state, and complaint year.
1 consumer complaints filed with the CFPB
This profile shows or consumer.24 Two model forms ( Furnishing Negative Information ) are available in Appendix B of Regulation V. Appropriate use of one of the two model notices in Regulation V provides a safe harbor for complying with the notice requirement in 623 ( a ) ( 7 ). See Appendix B of Regulation V.,,ENCORE CAPITAL GROUP INC.,FL,33143,,Consent provided,Web,2022-04-29,Closed with explanation,Yes,N/A,5517622's complaint history from CFPB public records. 1 consumers have filed complaints since Iden. The company has a 0% timely response rate and has provided relief in 0% of cases.
Total complaints
1
Filed since Iden
Timely response
0%
CFPB-tracked response window
Relief rate
0%
Closed with monetary or non-monetary relief
CFPB benchmark: response within 15 calendar days of filing.
Share closed with monetary or non-monetary relief.
How or consumer.24 Two model forms ( Furnishing Negative Information ) are available in Appendix B of Regulation V. Appropriate use of one of the two model notices in Regulation V provides a safe harbor for complying with the notice requirement in 623 ( a ) ( 7 ). See Appendix B of Regulation V.,,ENCORE CAPITAL GROUP INC.,FL,33143,,Consent provided,Web,2022-04-29,Closed with explanation,Yes,N/A,5517622's 1 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.
| Product | Complaints |
|---|---|
| when a consumer submits an identity theft report to a furnisher indicating that furnished information resulted from identity theft | 1 |
| Issue | Complaints |
|---|---|
| it must provide a clear and conspicuous written notice to the consumer indicating that it furnished negative information to the XXXX The notice must be provided to the consumer no later than 30 days after furnishing the negative information. After providing the notice | 1 |
Source: CFPB Consumer Complaint Database CFPB Consumer Complaint Database
or consumer.24 Two model forms ( Furnishing Negative Information ) are available in Appendix B of Regulation V. Appropriate use of one of the two model notices in Regulation V provides a safe harbor for complying with the notice requirement in 623 ( a ) ( 7 ). See Appendix B of Regulation V.,,ENCORE CAPITAL GROUP INC.,FL,33143,,Consent provided,Web,2022-04-29,Closed with explanation,Yes,N/A,5517622 has accumulated 1 consumer complaint in the CFPB public database, with filings active across 0 U.S. states. Of those submissions, 1 includes a consumer narrative — the verbatim description of the reported problem that the CFPB collects alongside each filing. The earliest complaint on file dates back to Iden, and the most recent logged activity is Identity T, giving this record a multi-year window of observable consumer sentiment.
Looking at response behavior, or consumer.24 Two model forms ( Furnishing Negative Information ) are available in Appendix B of Regulation V. Appropriate use of one of the two model notices in Regulation V provides a safe harbor for complying with the notice requirement in 623 ( a ) ( 7 ). See Appendix B of Regulation V.,,ENCORE CAPITAL GROUP INC.,FL,33143,,Consent provided,Web,2022-04-29,Closed with explanation,Yes,N/A,5517622 reports a 0% timely-response rate and has closed 0% of cases with a written explanation to the consumer. 0% of complaints were closed with monetary or non-monetary relief — an outcome signal that tracks how often consumers walked away with some form of remediation. A further 0% of responses were formally disputed by the consumer after the company replied, a useful marker of resolution quality independent of sheer volume. The most-reported product category for this record is "when a consumer submits an identity theft report to a furnisher indicating that furnished information resulted from identity theft", and the single most common underlying issue is "it must provide a clear and conspicuous written notice to the consumer indicating that it furnished negative information to the XXXX The notice must be provided to the consumer no later than 30 days after furnishing the negative information. After providing the notice".
Complaint volume is heavily influenced by company size, customer base, and market footprint — larger financial institutions routinely carry more filings purely because they serve more consumers. A complaint is a consumer-reported allegation, not proven wrongdoing, and a timely or relief-flagged closure does not by itself confirm fault. Use this page as one input among many when evaluating or consumer.24 Two model forms ( Furnishing Negative Information ) are available in Appendix B of Regulation V. Appropriate use of one of the two model notices in Regulation V provides a safe harbor for complying with the notice requirement in 623 ( a ) ( 7 ). See Appendix B of Regulation V.,,ENCORE CAPITAL GROUP INC.,FL,33143,,Consent provided,Web,2022-04-29,Closed with explanation,Yes,N/A,5517622: cross-check against the CFPB Consumer Complaint Database directly, review your own contract terms, and consult a licensed professional for financial, legal, or regulatory advice. This page is informational only.
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Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.
or consumer.24 Two model forms ( Furnishing Negative Information ) are available in Appendix B of Regulation V. Appropriate use of one of the two model notices in Regulation V provides a safe harbor for complying with the notice requirement in 623 ( a ) ( 7 ). See Appendix B of Regulation V.,,ENCORE CAPITAL GROUP INC.,FL,33143,,Consent provided,Web,2022-04-29,Closed with explanation,Yes,N/A,5517622 has received 1 consumer complaints filed with the Consumer Financial Protection Bureau.
or consumer.24 Two model forms ( Furnishing Negative Information ) are available in Appendix B of Regulation V. Appropriate use of one of the two model notices in Regulation V provides a safe harbor for complying with the notice requirement in 623 ( a ) ( 7 ). See Appendix B of Regulation V.,,ENCORE CAPITAL GROUP INC.,FL,33143,,Consent provided,Web,2022-04-29,Closed with explanation,Yes,N/A,5517622 has a 0% timely response rate to CFPB complaints.
The most common issue reported against or consumer.24 Two model forms ( Furnishing Negative Information ) are available in Appendix B of Regulation V. Appropriate use of one of the two model notices in Regulation V provides a safe harbor for complying with the notice requirement in 623 ( a ) ( 7 ). See Appendix B of Regulation V.,,ENCORE CAPITAL GROUP INC.,FL,33143,,Consent provided,Web,2022-04-29,Closed with explanation,Yes,N/A,5517622 is "it must provide a clear and conspicuous written notice to the consumer indicating that it furnished negative information to the XXXX The notice must be provided to the consumer no later than 30 days after furnishing the negative information. After providing the notice" in the "when a consumer submits an identity theft report to a furnisher indicating that furnished information resulted from identity theft" product category.
Read our methodology — how this data is sourced, computed, and verified.