Total complaints
1
Filed since XXXX
1 consumer complaints recorded in the CFPB Consumer Complaint Database, with breakdowns by product, state, and complaint year.
1 consumer complaints filed with the CFPB
This profile shows or complete. Ally Financial is reporting a business loan to a personal credit report's complaint history from CFPB public records. 1 consumers have filed complaints since XXXX. The company has a 0% timely response rate and has provided relief in 0% of cases.
Total complaints
1
Filed since XXXX
Timely response
0%
CFPB-tracked response window
Relief rate
0%
Closed with monetary or non-monetary relief
CFPB benchmark: response within 15 calendar days of filing.
Share closed with monetary or non-monetary relief.
How or complete. Ally Financial is reporting a business loan to a personal credit report's 1 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.
| Product | Complaints |
|---|---|
| Executive Customer Relations at Ally Bank is reporting that XXXX has reached out to me and that they have not heard back | 1 |
| State | Complaints |
|---|---|
| even though the consumer was informed by the dealer that this was a commercial loan and that it would not be reflected on their personal credit. This is a clear violation of the FCRA.,Company has responded to the consumer and the CFPB and chooses not to provide a public response,ALLY FINANCIAL INC.,NM,XXXXX,,Consent provided,Web,2023-06-13,Closed with non-monetary relief,Yes,N/A,7108029 | 1 |
| Issue | Complaints |
|---|---|
| timely | 1 |
Source: CFPB Consumer Complaint Database CFPB Consumer Complaint Database
or complete. Ally Financial is reporting a business loan to a personal credit report has accumulated 1 consumer complaint in the CFPB public database, with filings active across 1 U.S. state. Of those submissions, 1 includes a consumer narrative — the verbatim description of the reported problem that the CFPB collects alongside each filing. The earliest complaint on file dates back to XXXX, and the most recent logged activity is XXXX, giving this record a multi-year window of observable consumer sentiment.
Looking at response behavior, or complete. Ally Financial is reporting a business loan to a personal credit report reports a 0% timely-response rate and has closed 0% of cases with a written explanation to the consumer. 0% of complaints were closed with monetary or non-monetary relief — an outcome signal that tracks how often consumers walked away with some form of remediation. A further 0% of responses were formally disputed by the consumer after the company replied, a useful marker of resolution quality independent of sheer volume. The most-reported product category for this record is "Executive Customer Relations at Ally Bank is reporting that XXXX has reached out to me and that they have not heard back", and the single most common underlying issue is "timely".
Complaint volume is heavily influenced by company size, customer base, and market footprint — larger financial institutions routinely carry more filings purely because they serve more consumers. A complaint is a consumer-reported allegation, not proven wrongdoing, and a timely or relief-flagged closure does not by itself confirm fault. Use this page as one input among many when evaluating or complete. Ally Financial is reporting a business loan to a personal credit report: cross-check against the CFPB Consumer Complaint Database directly, review your own contract terms, and consult a licensed professional for financial, legal, or regulatory advice. This page is informational only.
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Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.
or complete. Ally Financial is reporting a business loan to a personal credit report has received 1 consumer complaints filed with the Consumer Financial Protection Bureau.
or complete. Ally Financial is reporting a business loan to a personal credit report has a 0% timely response rate to CFPB complaints.
The most common issue reported against or complete. Ally Financial is reporting a business loan to a personal credit report is "timely" in the "Executive Customer Relations at Ally Bank is reporting that XXXX has reached out to me and that they have not heard back" product category.
Read our methodology — how this data is sourced, computed, and verified.