Total complaints
4
Filed since Date
4 consumer complaints recorded in the CFPB Consumer Complaint Database, with breakdowns by product, state, and complaint year.
4 consumer complaints filed with the CFPB
This profile shows or charged off's complaint history from CFPB public records. 4 consumers have filed complaints since Date. The company has a 0% timely response rate and has provided relief in 0% of cases.
Total complaints
4
Filed since Date
Timely response
0%
CFPB-tracked response window
Relief rate
0%
Closed with monetary or non-monetary relief
CFPB benchmark: response within 15 calendar days of filing.
Share closed with monetary or non-monetary relief.
How or charged off's 4 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.
| Product | Complaints |
|---|---|
| I filed for XXXX XXXX bankruptcy in the XXXXXXXX XXXX XXXX XXXXXXXX XXXX XXXX Ohio | 3 |
| paid monthly for 72 months Despite XXXX XXXX XXXX acknowledging in a CFPB response dated XX/XX/XXXX ( Complaint No. XXXX ) that this account was charged off and the last payment was made. TransUnion continues to report : A balance of {$32000.00} and past due amount of {$32000.00} | 1 |
| State | Complaints |
|---|---|
| without any indication that they were discharged in bankruptcy. | 3 |
| A misleading {$0.00} payment amount despite it being an installment loan for 72 months | 1 |
| Issue | Complaints |
|---|---|
| and as of XX/XX/XXXX | 3 |
| A closed date of XX/XX/XXXX | 1 |
Source: CFPB Consumer Complaint Database CFPB Consumer Complaint Database
or charged off has accumulated 4 consumer complaints in the CFPB public database, with filings active across 2 U.S. states. Of those submissions, 4 include a consumer narrative — the verbatim description of the reported problem that the CFPB collects alongside each filing. The earliest complaint on file dates back to Date, and the most recent logged activity is On XX/XX/X, giving this record a multi-year window of observable consumer sentiment.
Looking at response behavior, or charged off reports a 0% timely-response rate and has closed 0% of cases with a written explanation to the consumer. 0% of complaints were closed with monetary or non-monetary relief — an outcome signal that tracks how often consumers walked away with some form of remediation. A further 0% of responses were formally disputed by the consumer after the company replied, a useful marker of resolution quality independent of sheer volume. The most-reported product category for this record is "I filed for XXXX XXXX bankruptcy in the XXXXXXXX XXXX XXXX XXXXXXXX XXXX XXXX Ohio", and the single most common underlying issue is "and as of XX/XX/XXXX".
Complaint volume is heavily influenced by company size, customer base, and market footprint — larger financial institutions routinely carry more filings purely because they serve more consumers. A complaint is a consumer-reported allegation, not proven wrongdoing, and a timely or relief-flagged closure does not by itself confirm fault. Use this page as one input among many when evaluating or charged off: cross-check against the CFPB Consumer Complaint Database directly, review your own contract terms, and consult a licensed professional for financial, legal, or regulatory advice. This page is informational only.
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Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.
or charged off has received 4 consumer complaints filed with the Consumer Financial Protection Bureau.
or charged off has a 0% timely response rate to CFPB complaints.
The most common issue reported against or charged off is "and as of XX/XX/XXXX" in the "I filed for XXXX XXXX bankruptcy in the XXXXXXXX XXXX XXXX XXXXXXXX XXXX XXXX Ohio" product category.
Read our methodology — how this data is sourced, computed, and verified.