Total complaints
7
Filed since Addi
2026 data Public-data reference. official source
or both
7 consumer complaints recorded in the CFPB Consumer Complaint Database, with breakdowns by product, state, and complaint year.
7 consumer complaints filed with the CFPB
This profile shows or both's complaint history from CFPB public records. 7 consumers have filed complaints since Addi. The company has a 0% timely response rate and has provided relief in 0% of cases.
7
Total Complaints
0%
Timely Response
0%
Disputed
0%
Relief Provided
4
States Active
Addi
Since
Timely response
0%
CFPB-tracked response window
Relief rate
0%
Closed with monetary or non-monetary relief
Timely response rate 0.0%
Federal benchmark
CFPB benchmark: response within 15 calendar days of filing.
Relief rate 0.0%
Industry median
Share closed with monetary or non-monetary relief.
or both complaint mix by product
- under federal 3 42.9% – 0% relief
- I am 1 14.3% – 0% relief
- Carvana LLC 1 14.3% – 0% relief
- XXXX XXXX 1 14.3% – 0% relief
- wasted time 1 14.3% – 0% relief
How or both's 7 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.
Complaints by Product
| Product | Complaints |
|---|---|
| under federal law | 3 |
| I am fully aware of the legal consequences stipulated in the U.S. Code 6821 for anyone found guilty of making false | 1 |
| Carvana LLC also accepted a down payment of {$1400.00} | 1 |
| XXXX XXXX also accepted a down payment of {$1400.00} | 1 |
| wasted time | 1 |
Top States
| State | Complaints |
|---|---|
| together with the costs of prosecution. | 3 |
| for giving false or inaccurate information or fails to provide information which is required to disclose. Fined {$1000.00} for each violation | 2 |
| as stated in the U.S. Code 6823 ( a ). | 1 |
| may be involved in a bait-and-switch scheme | 1 |
Top Issues
| Issue | Complaints |
|---|---|
| it is unlawful for any person to willfully disclose to any person | 3 |
| State title fee {$100.00} | 2 |
| or fraudulent statements or representations to customers of financial institutions. Violators of this provision are subject to liability under the U.S. Code 6823 ( a ) | 1 |
| I haven't been harmed. However | 1 |
Source: CFPB Consumer Complaint Database CFPB Consumer Complaint Database
What the CFPB Record Shows About or both
or both has accumulated 7 consumer complaints in the CFPB public database, with filings active across 4 U.S. states. Of those submissions, 7 include a consumer narrative — the verbatim description of the reported problem that the CFPB collects alongside each filing. The earliest complaint on file dates back to Addi, and the most recent logged activity is In additio, giving this record a multi-year window of observable consumer sentiment.
Looking at response behavior, or both reports a 0% timely-response rate and has closed 0% of cases with a written explanation to the consumer. 0% of complaints were closed with monetary or non-monetary relief — an outcome signal that tracks how often consumers walked away with some form of remediation. A further 0% of responses were formally disputed by the consumer after the company replied, a useful marker of resolution quality independent of sheer volume. The most-reported product category for this record is "under federal law", and the single most common underlying issue is "it is unlawful for any person to willfully disclose to any person".
Complaint volume is heavily influenced by company size, customer base, and market footprint — larger financial institutions routinely carry more filings purely because they serve more consumers. A complaint is a consumer-reported allegation, not proven wrongdoing, and a timely or relief-flagged closure does not by itself confirm fault. Use this page as one input among many when evaluating or both: cross-check against the CFPB Consumer Complaint Database directly, review your own contract terms, and consult a licensed professional for financial, legal, or regulatory advice. This page is informational only.
Consumer Guides
Learn more about your rights and how to interpret complaint data.
Related Data
Explore additional financial data about companies, lenders, and institutions on our partner portals.
PlainBankData
Bank financial data — deposits, assets, branches, and regulatory filings for FDIC-insured institutions.
PlainAdvisorCheck
Financial advisor records — SEC and FINRA registration, disclosures, and disciplinary history.
PlainCU
Credit union data — financial performance, membership, rates, and NCUA regulatory information.
PlainInsurer
Insurance company data — financial strength, complaint ratios, market share, and state licensing.
PlainLender
Mortgage lender data — HMDA loan originations, approval rates, interest rates, and lending patterns.
Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.
Frequently Asked Questions
How many CFPB complaints does or both have?
or both has received 7 consumer complaints filed with the Consumer Financial Protection Bureau.
Does or both respond to complaints on time?
or both has a 0% timely response rate to CFPB complaints.
What is the most common complaint about or both?
The most common issue reported against or both is "it is unlawful for any person to willfully disclose to any person" in the "under federal law" product category.
Read our methodology — how this data is sourced, computed, and verified.
Related
